Picture of frustated Charter® Communications customer
Charter® Communications logo

Charter® Communications Sucks!

@WeHateCharter
Frustrated with Charter® Communications service? Seem to be banging your head against a desk when talking to Customer Service? Join over 3,548 people in a public venting!
Comment
Founded
1993
Address
400 Atlantic Street, Stamford CT 06901
President and Chief Executive Officer
Thomas M. Rutledge
Total Compensation (2014)
$16.1m (SEC DEF 14A Filing)

 – About 1 Day ago.

They Suck... and they're trying to by my local cable company bright house... which I love. I've used charter before up in wisconsin and HATE them...

They Suck... and they're trying to by my local cable company bright house... which I love. I've used charter before up in wisconsin and HATE them

 – About 5 days ago.

Unreliable. Always lose connection here in Sartell MN. Charter sucks!...

Unreliable. Always lose connection here in Sartell MN. Charter sucks!

 – About 1 Week ago.

Enter in a disco pit the accont in someone else's name sales could give two shits they need the commission than you will get new customer rates ...

Enter in a disco pit the accont in someone else's name sales could give two shits they need the commission than you will get new customer rates

 – About 1 Week ago.

Island Lake, IL, USA Jan 12, 2016 – About 3 weeks ago.
READ THIS TO GET A LOWER RATE

YOU MUST DEMAND TO SPEAK TO RETENTION

Billing agents can't do any promos...

Island Lake, IL, USA Jan 12, 2016 – About 3 weeks ago.
READ THIS TO GET A LOWER RATE

YOU MUST DEMAND TO SPEAK TO RETENTION

Billing agents can't do any promos on your account we are not allowed to transfer customers to our disconnect department unless you demand to disconnect everything today! They tell the billing agent we are to give the customer full rates and value you of their product on the account or we will be fired if we don't save them at full rates demand to enter in a disconnect retention department has what charter calls SAVE offers make sure you demand to disconnect. Speaking to supervisor in billing won't help you at all demand the retention department!!!

IF you call in and say you are shopping around we are not allowed to send you to disconnect only if you say I want to enter in a disconnect today if the agent say return your equipment to a local office and disconnect there REFUSE and say no I want to enter in one now than you will be transfer to our disconnect department to get a promo SAVE offer if you dot do this you'll never get one and be stuck in billing. Billing job is to save you without giving you any discount and keep you at full rates !
Island Lake, IL, USA Jan 12, 2016 – About 3 weeks ago.

 – About 1 Week ago.

Hey charter I just don't give a fuck when you see me in the parking smoking two joints fucking the CEOs wife in the back seat I just don't give a fuck ...

Hey charter I just don't give a fuck when you see me in the parking smoking two joints fucking the CEOs wife in the back seat I just don't give a fuck

 – About 1 Week ago.

Fond du lac call center strike come in 2016 RETWEET @chartercom #fdlstrike2016...

Fond du lac call center strike come in 2016 RETWEET @chartercom #fdlstrike2016

 – About 1 Week ago.

#callcenterfonddulacpayus
#fuckyoubieker
Please tweet to charter communication ...

#callcenterfonddulacpayus
#fuckyoubieker
Please tweet to charter communication

 – About 1 Week ago.

Fond du lac call center on strike for low wages fuck these ads whole they can buy time warner and cut our wages fuck you Greg Bieker ...

Fond du lac call center on strike for low wages fuck these ads whole they can buy time warner and cut our wages fuck you Greg Bieker

 – About 1 Week ago.

Don't pay your bill put your account in false name and don't give fuck these cock suckers could care less about fraud your just number in these low life tom ceo cock sucking stock game numbers...

Don't pay your bill put your account in false name and don't give fuck these cock suckers could care less about fraud your just number in these low life tom ceo cock sucking stock game numbers

 – About 1 Week ago.

Don't pay your bill put your account in false name and don't give fuck these cock suckers could care less about fraud your just number in these low life tom ceo cock sucking stock game numbers...

Don't pay your bill put your account in false name and don't give fuck these cock suckers could care less about fraud your just number in these low life tom ceo cock sucking stock game numbers

 – About 1 Week ago.

Don't pay your bill put your account in false name and don't give fuck these cock suckers could care less about fraud your just number in these low life tom ceo cock sucking stock game numbers...

Don't pay your bill put your account in false name and don't give fuck these cock suckers could care less about fraud your just number in these low life tom ceo cock sucking stock game numbers

 – About 1 Week ago.

I work for these stupid fucks fuck charter fuck them I hope these stupid fucks burn in mother fucking hell these people couldn't run a fucking company if they had too fuck the techs fuck them you...

I work for these stupid fucks fuck charter fuck them I hope these stupid fucks burn in mother fucking hell these people couldn't run a fucking company if they had too fuck the techs fuck them you stupid mother cock sucking pricks

 – About 1 Week ago.

I work for these stupid fucks fuck charter fuck them I hope these stupid fucks burn in mother fucking hell these people couldn't run a fucking company if they had too fuck the techs fuck them you...

I work for these stupid fucks fuck charter fuck them I hope these stupid fucks burn in mother fucking hell these people couldn't run a fucking company if they had too fuck the techs fuck them you stupid mother cock sucking pricks

 – About 1 Week ago.

Your commercial is so freaking annoying!!! "Who wants a contract?" If I was face to face if slap her that voice makes me cringe!! Shut up!!! Her voice is so freaking annoying!! ...

Your commercial is so freaking annoying!!! "Who wants a contract?" If I was face to face if slap her that voice makes me cringe!! Shut up!!! Her voice is so freaking annoying!!

 – About 1 Week ago.

Charter is a monopoly in Northern Nevada and they know you have no other option if you need Internet so they gouge you with fees, jack your rates up after the first year, rape their long term, good...

Charter is a monopoly in Northern Nevada and they know you have no other option if you need Internet so they gouge you with fees, jack your rates up after the first year, rape their long term, good customers while they falsely advertise a lower monthly fee only available to new customers who pay an undisclosed, completely unnecessary installation charge. Charter is a corporate monopoly ripping off millions of customers, charging unjustifiably high rates, raking in criminally greedy profits, falsely advertising, treating customers with condescension and disrespect because they know the customer has no other options available, basically cheating people out of money with erroneous fees, penalties, service charges and other fictitious add-ons that are fraudulent by nature. The service they provide is not as promised, regularly fails, and service issues are ignored or covered up with lies. This corporation is criminal and is yet another company in violation of monopoly laws that government officials let slide because of their own vested financial interests as shareholders/investors, rotating executives, board members, etc. Charter representatives are rude, incompetent and dishonest. If you have any possible alternative to this greedy corporate profit monger TAKE IT.

 – About 1 Week ago.

Fuck all these idiots praising Charter. If you don't have a problem with them, then why are you wasting your time on this page. These motherfuckers interest is slow as shit at least half the...

Fuck all these idiots praising Charter. If you don't have a problem with them, then why are you wasting your time on this page. These motherfuckers interest is slow as shit at least half the damn time. Everytime I check speedtest.net, the speed is never near what I'm supposed to be paying for.

 – About 1 Week ago.

service out for 2 hours now.customer service busy signal.at least i dont have to see all those commercials where they talk about unreliable satellite service....

service out for 2 hours now.customer service busy signal.at least i dont have to see all those commercials where they talk about unreliable satellite service.

 – About 1 Week ago.

I fucking hate charter, boxes shut off if you turn the channel too fast. No choices where I live. Actually a factor if I buy a new house....

I fucking hate charter, boxes shut off if you turn the channel too fast. No choices where I live. Actually a factor if I buy a new house.

 – About 1 Week ago.

This is the worst cable company,unfortunately I have 2 options: charter or satellite and they know it! Charter constantly goes out ,freezes or looses volume I'm fricking sick of it,just got done...

This is the worst cable company,unfortunately I have 2 options: charter or satellite and they know it! Charter constantly goes out ,freezes or looses volume I'm fricking sick of it,just got done filing a complaint with the Better Buisiness Bureau!

 – About 2 weeks ago.

You people have no life. Get a real problem. I've had Charter for years and it's been wonderful. Get a job so you don't need to surf the Internet all day you entitled liberal idiots....

You people have no life. Get a real problem. I've had Charter for years and it's been wonderful. Get a job so you don't need to surf the Internet all day you entitled liberal idiots.

 – About 2 weeks ago.

4Mbps upload. Need I say more?...

4Mbps upload. Need I say more?

 – About 2 weeks ago.

Roseburg, Oregon

Triple play went out yesterday for over an hour. Good thing we had a cell phone to call it in. Woman answered in Florida says no reports, tech will come 'tomorrow...

Roseburg, Oregon

Triple play went out yesterday for over an hour. Good thing we had a cell phone to call it in. Woman answered in Florida says no reports, tech will come 'tomorrow between 5 and 7'. Not acceptable says I! She wrote a ticket to get someone out in 5 or so hours. Visited neighbors, all checked and their cable was out. Call it in, please! Tech shows up at 5:30 says a node(?) on a power line was shot out, massive outage. Really? I was the first to call it in? Listens to our gripe then leaves. Today out walking and see Charter up the road, going to dig up one lawn to fix cable access to another home, don't plan to knock out cable but it could happen. No apologies, not caring. Call Charter when home to get credit for outage yesterday. Says no credits unless over 4 hours out. I ask when that arbitrary rule went into effect so I can look it up on a bill. He says 'Oh, maybe 2 years ago, can't remember because I've been here so long.' No credit for me from the cable Nazis! I told him he was pathetic for having a job with the most hated cable company in the world for so many years and said I was going to send him bad energy all day today. Okay, at least when I think about it, anyway..... Dirty bastards!

 – About 2 weeks ago.

And besides that you think having charter's service sucks, try working for them ...

And besides that you think having charter's service sucks, try working for them

 – About 2 weeks ago.

you know what really sucks(aside from this website)all the pissed off people wasting their time blogging on this, hahahahahaha im not pissed off so I don't count, plus my service actually works...

you know what really sucks(aside from this website)all the pissed off people wasting their time blogging on this, hahahahahaha im not pissed off so I don't count, plus my service actually works lololololololololololololololololololololollololololololololololololollololoolollolol

 – About 2 weeks ago.

p.s. my charter works 24/7 just like the advertisements HAHAHAHAHAHAHAHA ...

p.s. my charter works 24/7 just like the advertisements HAHAHAHAHAHAHAHA

 – About 2 weeks ago.

you guys should start using your brain, and stop paying for something that clearly is causing you more trouble than its worth. or just keep paying for shitty service, cus you know that makes sense....

you guys should start using your brain, and stop paying for something that clearly is causing you more trouble than its worth. or just keep paying for shitty service, cus you know that makes sense.

 – About 2 weeks ago.

TV Guide on Charter Spectrum is really messing up my shows!!!!!

Example: Last Sunday Morning on CBS is 90 minutes. They now have it down for 60 min and something else the other 30...

TV Guide on Charter Spectrum is really messing up my shows!!!!!

Example: Last Sunday Morning on CBS is 90 minutes. They now have it down for 60 min and something else the other 30 minutes listed. It cuts off at 9am versus 9:30 am

Tonight January 25 2016 the first 9 minutes of NCIS was cut off so no use watching because it still got done at 8pm, I had recorded it and checked. Had to watch on Demand which sucks.

So many things wrong but the early cut off on all shows when I record and other things so many to mention I have to look into something else.

It is now to the point where I cannot even watch a whole show. Crazy. This is WHAT they do!!!! How can they get it so bad!!!! Ridiculous.

 – About 2 weeks ago.

It sucks....

It sucks.

 – About 2 weeks ago.

Have had intermittent phone coverage for days. Charter has no eta when service will be restored. Way to run a company!...

Have had intermittent phone coverage for days. Charter has no eta when service will be restored. Way to run a company!

 – About 2 weeks ago.

Paso Robles, CA

Internet going out every hour or so for a few minutes at a time....

Paso Robles, CA

Internet going out every hour or so for a few minutes at a time.

 – About 2 weeks ago.

Day 5.Still down in Georgia...

Day 5.Still down in Georgia

 – About 3 weeks ago.

Day 3.Charter still down in Cedartown,Ga...

Day 3.Charter still down in Cedartown,Ga

 – About 3 weeks ago.

No internet for 24 plus hours! No posts on their site about what the problem is our how long it could be to repair.... I cut all my $200+ services about 3 months ago and only use their internet, wish...

No internet for 24 plus hours! No posts on their site about what the problem is our how long it could be to repair.... I cut all my $200+ services about 3 months ago and only use their internet, wish there were better alternatives. Charter does suck, been over them for years!....ugh

 – About 3 weeks ago.

Down again in Cedartown Ga. 2x in 2 days...

Down again in Cedartown Ga. 2x in 2 days

 – About 3 weeks ago.

To the guy in Thompsons Station, TN. If you worked for Charter, you would know that wire maintenance does not cover your whims to move your modem or A/Os around, hence the word "maintenance"....

To the guy in Thompsons Station, TN. If you worked for Charter, you would know that wire maintenance does not cover your whims to move your modem or A/Os around, hence the word "maintenance". It only covers Charter-run cables that need replacement from normal age and wear and tear.
To the rest of you: Don't criticize something you don't fully understand. Do please tell me what company on this planet is perfect? And makes their customers happy 100% of the time. It is impossible. This site is cracking me up. You have no idea what must go on behind the scenes, 75% of which is out of Charters, and any other company's control. Such as the good ol FCC, who controls everything, not just censoring what comes through your TV, but things well beyond that.
You complain about your bill? Charter pays broadcast companies to receive their programming, so for those of you dreaming of an a la carte cable TV package, picking what you want, dream on, not gonna happen. Better off to switch to streaming if that's how you feel about it.

 – About 3 weeks ago.

Because Charter is Monopolistic, they get away with forcing a $29.99 monthly charge for a land line that no one every uses. If you drop the land line, they simply up the overall $ for your cable...

Because Charter is Monopolistic, they get away with forcing a $29.99 monthly charge for a land line that no one every uses. If you drop the land line, they simply up the overall $ for your cable server by $29.99 and tell you that you were getting a better package deal before! It is called bait and switch and screwing the customers.

 – About 3 weeks ago.

If you cut off your Charter TV because it is too high, do not expect them to give you their Spectrum TV service with Roku for $20.00 a month. They will keep this service from you. They are such...

If you cut off your Charter TV because it is too high, do not expect them to give you their Spectrum TV service with Roku for $20.00 a month. They will keep this service from you. They are such f***ing assholes!

 – About 3 weeks ago.

We have been back and forth between Charter and Centurylink. Every winter between december and april the service slows to a crawl every night. So we get sick of it and eventually go with Centurylink...

We have been back and forth between Charter and Centurylink. Every winter between december and april the service slows to a crawl every night. So we get sick of it and eventually go with Centurylink which is slower. Centurylink works fine, but then comes the massive marketing campaign from Charter. They push their crappy cable TV and phone and offer to save you 20 bucks on your internet. My wife always falls for it and then it works ok til november or december then sucks all winter. FU charter.

 – About 3 weeks ago.

Called to have cable modem moved from upstairs to downstairs (Pull coax through floor back to where it comes into house). They want to charge $45.00 to do this and I have wire maintenance. Worked for...

Called to have cable modem moved from upstairs to downstairs (Pull coax through floor back to where it comes into house). They want to charge $45.00 to do this and I have wire maintenance. Worked for three years at Charter and this is what you pay $4.50 a month for!!! Thugs!! My option now is to dumped their ass and go to Columbia Power and Water or AT@T

 – About 3 weeks ago.

Charter provides exactly the what you would expect from a monopolized municipal utility. They have no competition. In my area it's common to see wads of looped cable hanging from utility poles and...

Charter provides exactly the what you would expect from a monopolized municipal utility. They have no competition. In my area it's common to see wads of looped cable hanging from utility poles and defective splices and switches. The infrastructure is deprecated. And they don't really care. They have no competition. And what's with all the non-HD chanels? Does anyone really have an old 480i crt tv? They haven't up graded the boxes and menus because they don't have to. Internet is good when it's working. Lots of line noise, jitter, lost packets, and speed variance. In my area they use contractors for service and installation. The most troubling thing about Charter is their FU attitude. If you have to call in with a problem you will usually speak with a CS rep with an IQ only slightly higher than bean dip. They always try putting the problem off on the customer. I called once when the trash truck took out the cable line to report it. After I told the CS rep the cable was laying in the street, he asked me if I had tried resetting my modem. I can't wait for Google Fiber!!!

 – About 3 weeks ago.

I like how Charter offers special deals to their new customers, but for the long time great customers, they charge them higher rates!!!!
Some thanks huh???
I hope that Charter feels the...

I like how Charter offers special deals to their new customers, but for the long time great customers, they charge them higher rates!!!!
Some thanks huh???
I hope that Charter feels the pinch when customers start leaving them and then they fall into bankruptcy!
Oh, how I dream!!!!

 – About 3 weeks ago.

Charter Spectrum TV guide gets it ridiculously wrong so offer! Like listing Sunday PBS programming for Saturday. But this one rocks me...listing debate tonight January 17 2017 as Republican! ...

Charter Spectrum TV guide gets it ridiculously wrong so offer! Like listing Sunday PBS programming for Saturday. But this one rocks me...listing debate tonight January 17 2017 as Republican! Whaaaaaat????? Who does this stuff? Oh yeah...freeze factor soooo annoying!

 – About 3 weeks ago.

Your code does not work. Charter sucks!!!...

Your code does not work. Charter sucks!!!

 – About 4 weeks ago.

Hello :D Yes! Charter sucks! Its a shame the area we live ( Paso Robles Ca) only offers Direct TV or At&T Verizon will never be in our area due to contracts. Lucky we will be moving back...

Hello :D Yes! Charter sucks! Its a shame the area we live ( Paso Robles Ca) only offers Direct TV or At&T Verizon will never be in our area due to contracts. Lucky we will be moving back to Ventura County and be able to have Verizon again :D

 – About 4 weeks ago.

NO ON DEMAND SINCE JANUARY 6, 2016
NO EXCUSES
NO REASONS
BUT IF I DON'T PAY MY BILL I GET MY SERVICE STOPPED...

NO ON DEMAND SINCE JANUARY 6, 2016
NO EXCUSES
NO REASONS
BUT IF I DON'T PAY MY BILL I GET MY SERVICE STOPPED

 – About 4 weeks ago.

I had to cut my Charter TV with HD box off last month. I learned they have Spectrum streaming with a Roku 3 give away. I called and they told me since i cut my Tv service off recently I am not...

I had to cut my Charter TV with HD box off last month. I learned they have Spectrum streaming with a Roku 3 give away. I called and they told me since i cut my Tv service off recently I am not eligible for this $20.00 a month service. In other words, I cut them out of nearly $80.00 a month so they will keep this service from me? Then I got online and talked with "Crystal" and she told me that Charter does NOT offer that in my area as of yet. Really? I was watching all of those channels on a Roku since November 2015 while I had their TV services. When I told it this it told simply asked me if there was anything else it could do for me today. Liar! They are pissed becuause i can get their Spectrum streaming for $20.00 a month and I would be very contnet with it! If you have internet service go to USTVNow or Sling TV. They are both $20.00 a month, USTVNow goes up to 30 a month after the first 3 months but SlingTv does not. Hurt Charter as badly as you can! Use any and every service that will keep them from a profit!

 – About 4 weeks ago.

READ THIS TO GET A LOWER RATE

YOU MUST DEMAND TO SPEAK TO RETENTION

Billing agents can't do any promos on your account we are not allowed to transfer customers to our...

READ THIS TO GET A LOWER RATE

YOU MUST DEMAND TO SPEAK TO RETENTION

Billing agents can't do any promos on your account we are not allowed to transfer customers to our disconnect department unless you demand to disconnect everything today! They tell the billing agent we are to give the customer full rates and value you of their product on the account or we will be fired if we don't save them at full rates demand to enter in a disconnect retention department has what charter calls SAVE offers make sure you demand to disconnect. Speaking to supervisor in billing won't help you at all demand the retention department!!!

IF you call in and say you are shopping around we are not allowed to send you to disconnect only if you say I want to enter in a disconnect today if the agent say return your equipment to a local office and disconnect there REFUSE and say no I want to enter in one now than you will be transfer to our disconnect department to get a promo SAVE offer if you dot do this you'll never get one and be stuck in billing. Billing job is to save you without giving you any discount and keep you at full rates !

 – About 4 weeks ago.

Billing agent can't do any promos on your account we are not allowed to transfer customer to our disconnect department unless you demand to disconnect everything today! They tell the billing agent...

Billing agent can't do any promos on your account we are not allowed to transfer customer to our disconnect department unless you demand to disconnect everything today! They tell the billing agent we are to give the customer full rates and value you of their product on the account or we will be fired if we don't save them at full rates demand to enter in a disconnect retention department has what charter calls SAVE offers make sure you demand to disconnect. Speaking to supervisor in billing won't help you at all demand the retention department!!!

 – About 4 weeks ago.

Upset about your rate call and ask to speak to the real managers in the call center not supervisor managers!
Cheryl Meyer
Heather Peterson
Jen neighber
Karyn Merkel

Upset about your rate call and ask to speak to the real managers in the call center not supervisor managers!
Cheryl Meyer
Heather Peterson
Jen neighber
Karyn Merkel
Tel them to not cut wages at the fond Du lac call center
VP of the call center is Greg Bieker

 – About 4 weeks ago.

Call charter and tell them not to cut wages at the fond du lac wi call centers these greedy jerks are trying to cut our wages please please call charter and tell them we need American to be paid more...

Call charter and tell them not to cut wages at the fond du lac wi call centers these greedy jerks are trying to cut our wages please please call charter and tell them we need American to be paid more l. Call and demand to speak to Greg Bieker at the fond du lac call center and don't cut wage please we need your help to stop this America

 – About 4 weeks ago.

Charter call center VP Greg Bieker says they should pay their employees the same wage of mall workers! Call charter and tel them to stop cutting wages of the call center in Wisconsin and ask to speak...

Charter call center VP Greg Bieker says they should pay their employees the same wage of mall workers! Call charter and tel them to stop cutting wages of the call center in Wisconsin and ask to speak to Greg! Please do this we need to feed our families

 – About 4 weeks ago.

Fuck the fond du lac call center
To get a discount you MUST say disconnect my services to get to RET or you'll just speak to a billing rep and they will tell you to return your Equpiment to...

Fuck the fond du lac call center
To get a discount you MUST say disconnect my services to get to RET or you'll just speak to a billing rep and they will tell you to return your Equpiment to an local office. See billing is the first people you speak to demand they disconnect your account. Ask them what department they are in if its billing make sure you get to RET department they are trying to make billing save customers

 – About 4 weeks ago.

Fuck this place Cheryl Meyer is c**t that should have been fired along with HR. Sexual harassment from Cheryl numerous employees have quit just not to be under here. HR does nothing but suck her dirty...

Fuck this place Cheryl Meyer is c**t that should have been fired along with HR. Sexual harassment from Cheryl numerous employees have quit just not to be under here. HR does nothing but suck her dirty c**t

 – About 4 weeks ago.

So called hd channels are pixelated. Reciever constantly rebooting so all channels read to be announced. Have called to have adds at bottom of guide channel removed but they wont do it. Terrible...

So called hd channels are pixelated. Reciever constantly rebooting so all channels read to be announced. Have called to have adds at bottom of guide channel removed but they wont do it. Terrible service !!

 – About 1 Month ago.

My wife has had Charter email for almost 15 years. In that time we have never been able to get her laptop email client software (Mac Mail) set up in a way that enables her to send email both from home...

My wife has had Charter email for almost 15 years. In that time we have never been able to get her laptop email client software (Mac Mail) set up in a way that enables her to send email both from home and while on the road securely (meaning over SSL, so passwords are not transmitted in the clear). It's like they are living in the 1980s. I've never seen anything like it. And when you call their Support line they have no idea what you're talking about. We really have to wean her off of this piece-of-crap email account, but when you've had it for 15 years and everyone sends you email at that address it's heard to cure yourself of it - it's like Lyme disease.

 – About 1 Month ago.

This past week while watching our TV, it just shuts down. No power outage or bad weather to cause it. Now On Demand isn't loading any of the shows from this week - what good is it to pay for...

This past week while watching our TV, it just shuts down. No power outage or bad weather to cause it. Now On Demand isn't loading any of the shows from this week - what good is it to pay for added features when they aren't even up to date. And never mind trying to call to get anything corrected with some guy from India or wherever they're working from ! Come on guys, get your act together. I pay close to $200 a month for what?

 – About 1 Month ago.

charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks...

charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks c

 – About 1 Month ago.

Well for one 85% of the time is on the customer that thinks they know what there doing but you guys don't. So we get called out to fix your stupid lil problem that's not even charters fault...

Well for one 85% of the time is on the customer that thinks they know what there doing but you guys don't. So we get called out to fix your stupid lil problem that's not even charters fault but nope you just want to keep at it like you guys don't have anything better to do and they are a waste of oxygen if they have nothing better to do than play on the internet all damn day and bitch about charter over social media please jump off a bridge or go outside and do something the sun and fresh air won't kill them

 – About 1 Month ago.

So the big question is. Will Thomas Rutledge (current CEO) resign on Feb 13th, 2016?

"Under the Rutledge Agreement, Mr. Rutledge is to serve as Charter’s President and Chief...

So the big question is. Will Thomas Rutledge (current CEO) resign on Feb 13th, 2016?

"Under the Rutledge Agreement, Mr. Rutledge is to serve as Charter’s President and Chief Executive Officer for a term expiring on February 13, 2016, with Mr. Rutledge entitled to resign for “Good Reason” (as defined in the Rutledge Agreement) if Charter does not renew the term on substantially similar terms and conditions (excluding the grant of equity or equity-based awards) for a one-year period after the end of the initial four-year term. Under the Rutledge Agreement, Mr. Rutledge is to receive a current base salary of $2,000,000 during the term."

Declared compensation for 2014 $16m. Disgusting.

http://www.sec.gov/Archives/edgar/data/1091667/000119312515097118/d888956ddef14a.htm

 – About 1 Month ago.

EVERY single month and I mean EVERY single month I try to pay my bill online, I CANT! I have to go to live chat to fix it. Today, they told me to call an "888" number and guess what---...

EVERY single month and I mean EVERY single month I try to pay my bill online, I CANT! I have to go to live chat to fix it. Today, they told me to call an "888" number and guess what--- can't get through!!!! The first time it hung up on me and the second time I was on hold for 12 minutes before I hung up

 – About 1 Month ago.

Yep, Charter sucks...big time. Like they take horrible ISP to a whole other level. It's like they're trying hard to have horrible customer service - failing with each and every interaction...

Yep, Charter sucks...big time. Like they take horrible ISP to a whole other level. It's like they're trying hard to have horrible customer service - failing with each and every interaction I've had with them over the past decade (wish I could leave, no other competitor in this area).

 – About 1 Month ago.

Troubleshooting 101 - Don't assume everyone is using a Windows machine.... This was a problem 8 years ago when I would call... "Click on your START menu", " I don't have...

Troubleshooting 101 - Don't assume everyone is using a Windows machine.... This was a problem 8 years ago when I would call... "Click on your START menu", " I don't have one...", "What do you mean you don't have one? . . . Oh, you're on a Mac.

HELLO!?! Should be one of, if not the, FIRST question you ask someone when troubleshooting a computer/internet problem. It's a game to see how long it takes them to figure it out when they assume I'm on a PC. We're WAY beyond the PC-centric world of 20-30 years ago. No to mention that there are other systems as well...Chromebooks, for example. They obviously haven't changed the way they train their phone tech support staff in 15+ years. What a joke. A "Communications" company with some of the WORST communication possible.

 – About 1 Month ago.

Just an FYI to some who post - not all of us have the option of going to a competitor of Charter. Some markets aren't large enough and in some markets Charter has the lion's share of data...

Just an FYI to some who post - not all of us have the option of going to a competitor of Charter. Some markets aren't large enough and in some markets Charter has the lion's share of data coming in so they have the best speeds. I would leave Charter in a heartbeat if there were competition here. Competition is good for business, but when you're basically the only show in town, you could care less - you're business is pretty locked in and at your mercy. Charter (formerly Optimum, formerly Bresnan...CharBroptiMum??? - any way you name it = crap.)

 – About 1 Month ago.

Switched from SpeedConnect over a year ago due to slow internet speeds ie. 7 Mbps. Charter internet speed was great @ 60 Mbps download for 6 months. Then speeds started to deteriorate. I'm...

Switched from SpeedConnect over a year ago due to slow internet speeds ie. 7 Mbps. Charter internet speed was great @ 60 Mbps download for 6 months. Then speeds started to deteriorate. I'm currently questioning why they would do this? My speeds are now barely 10 Mbps download. What happened?

 – About 1 Month ago.

Grrrrr - Customer service calls that get transferred between 4 states (when there's a call center in MY TOWN)!

"Courtesy" credit when you have an issue. Prices that suck.

Grrrrr - Customer service calls that get transferred between 4 states (when there's a call center in MY TOWN)!

"Courtesy" credit when you have an issue. Prices that suck.

Hey, here's a good idea... Try to blame the customer when YOU (Charter) didn't have things set up correctly with signals coming to the modem. Not in my pay grade to check on your equipment, Charter!

I've been asked to chase down service/installation van in my area to return a piece of equipment.

Website had wrong days/hours posted. I showed up during a time when it said they were open only to see they were closed (except for the call center upstairs, lights on). Imagine the surprise when I called and said, "Check your website for hours...now look out the window, here I am. You're supposed to be open to receive customers."

In my market, they know they have no competition who can match service/speed, therefore they have no incentive to do better. They essentially have a monopoly on the fiber cable running into our market - and they know it and could really care less if you have a problem.

 – About 1 Month ago.

"Cablevision had the fastest average download speeds at 60 Mbps, with Charter and Verizon following with 50 Mbps, Cox with 40 Mbps and Comcast with 35 Mbps." - Where the hell did the FCC get...

"Cablevision had the fastest average download speeds at 60 Mbps, with Charter and Verizon following with 50 Mbps, Cox with 40 Mbps and Comcast with 35 Mbps." - Where the hell did the FCC get this information from !!! LOL - http://www.insidesources.com/fcc-confirms-youre-getting-the-internet-speeds-youre-paying-for/

 – About 1 Month ago.

Been with Charter at this location, 13yrs. I've had outages, screen freezes and tiling since day one. 56 work orders later, completely rewired the residence and beyond, 27 new boxes and 3 DVR...

Been with Charter at this location, 13yrs. I've had outages, screen freezes and tiling since day one. 56 work orders later, completely rewired the residence and beyond, 27 new boxes and 3 DVR boxes, and still the same issues. I was told by the supervisor of technicians that Charter would work with me and keep my bill between 60 and $70 a month as long as I stay with them, gave me free DVR for life, admitting they cannot fix the cable issues. For 26 months they kept their word. Since then they've back tracked and now charge me $123 a month and I still have the same issues. They will not allow me to contact the CEO or COO to resolve this. I can't get satisfaction from them. Pathetic that the FCC or no other will force them to fix there product or get out of the business. Charter Communication, You Suck!!!! You lying low life assholes!!

 – About 1 Month ago.

We'd had our DVR for many years, complaining about it frequently for not recording whole shows, not allowing us to delete shows, and screen freezes. Finally took the old malfunctioning DVR back...

We'd had our DVR for many years, complaining about it frequently for not recording whole shows, not allowing us to delete shows, and screen freezes. Finally took the old malfunctioning DVR back to the local Charter office and told them I assumed they MUST have better, more improved technology by now, since our unit was so old. She gave me a shrink-wrapped version of EXACTLY THE SAME THING and thanked me for my business.

As info, we pay $158 a month for internet, one DVR and one box, so we have wifi and 2 TVs that get signal. No HBO or special channels. Seems like a lot to us. We used to have 6 or 7 TVs connected around the house, but when they began scrambling their signal so they could "improve my entertainment experience," I could no longer use the bedroom or basement TVs, so I was paying more and getting less, even though they insisted otherwise.

Anyway, I brought the new DVR home. It took over a week to "learn" all the upcoming shows so they didn't appear as "To Be Announced" and the first time I recorded The Late Show (CBS), it only recorded the last minute of the show. Just like the old DVR.

Obviously, they've NOT used our monthly fees to invest in any new or better technology. In the next few years we'll be in a new house, and we plan to use broadcast and wifi only. Cutting the blood-sucking cable cord..........

 – About 1 Month ago.

I'm really tired of the random slow down. Around 15 times per month, the internet just slows to a crawl. Paying for 60 mbs and getting 0.25 via wifi- with the latest NightHawk Netgear router.

I'm really tired of the random slow down. Around 15 times per month, the internet just slows to a crawl. Paying for 60 mbs and getting 0.25 via wifi- with the latest NightHawk Netgear router.

0.25 is not even half. I plugged it up to modem and got 4.95. I called charter, who said they would send someone- and if it wasn't their problem that there would be a service charge. Hilariously, instantly after receiving the call that someone was en route to service us, the internet kicks back in to 40 mbs. I call bullshit. I cancelled the serviceman, and literally an hour after , we are back to a much slower 10 mbs.

This isn't prime time hours, this is early morning 9:00 am.


Desperately searching for a new provider.

 – About 1 Month ago.

Charter told me on the phone that they set my threshold for the Internet to 40mb/s US after I complained to them that the internet speed was slow and test results through Ethernet was only 18mb/s US. ...

Charter told me on the phone that they set my threshold for the Internet to 40mb/s US after I complained to them that the internet speed was slow and test results through Ethernet was only 18mb/s US. Well we pay for 60mb/s I asked why are we getting 40, she replied that charter only guarantees up to 40mb/s.. So you mean to say is that I pay for 60mb but you put the THRESHOLD to 40mb/s??? What in the fuck do you think I'm retarded charter??? We switched to you in hopes that we would have a good reliable and affordable Internet, what did we get?? A large line cut through our yard causing hundreds in damage to our lawn and now a P.O.S router that has to be unplugged to "reset the router" on nearly a daily basis. The representative said that it was due to our location, well umm No! Because we had no issues with the last Internet service or they router, we only had been paying $20 a more per month which they never had to tear up our yard as they used a ditch witch to feed the cable to our house from the junction box.

Switching to charter was such a huge mistake!!

 – About 1 Month ago.

Ever see that commercial with that AT&T woman putting all those cable plugs in and the guy for Charter saying that charter spectrum is faster? OTHER WAY AROUND!!! Charter internet and WIFI SUCKS. They...

Ever see that commercial with that AT&T woman putting all those cable plugs in and the guy for Charter saying that charter spectrum is faster? OTHER WAY AROUND!!! Charter internet and WIFI SUCKS. They are the Atlanta Falcons of technology! They make you start cheering at first and leave you counting on the next time around. Charter is the equivalent of a man with erectile dysfunction since they can't satisfy anyone! Typewriters are more efficient since charter internet acts and IS slower than Barbara Walters!!! So sad that a nation advancing in a lot of technology allows Capitol Hill and Uncle Sam to have better internet while having Charter disservice us with their HQ (the Little House on the Prairie)!

 – About 1 Month ago.

Internet's been down since afternoon on the 30th, I'm posting from B&N wifi. Fuckers aren't even trying at this point....

Internet's been down since afternoon on the 30th, I'm posting from B&N wifi. Fuckers aren't even trying at this point.

 – About 1 Month ago.

I used to love Charter, they gave us fast speeds reliably... Until 8 months ago we started to have issues with outages every WEEK, after the issue was done with we had issues with our connection just...

I used to love Charter, they gave us fast speeds reliably... Until 8 months ago we started to have issues with outages every WEEK, after the issue was done with we had issues with our connection just dropping out making everyday tasks dreadful. After a month we stopped having outages and our internet was good for a few weeks until a new issue occurred, we were getting extreme packet loss and terrible upload speed almost .01 Mbps, we had a few technicians come in and tell us that we needed line work and that they would put it in the system for the line work to be done, 3 technicians told us the same story about how we needed line work but LIED, no line work was never done, at all. We had this issue for about 3 months and it finally ended for a month. Which this leads up to November, we again had the SAME issues for most of November and some of December. In December our internet was okay for a week now it is AWFUL again.

 – About 1 Month ago.

Internet slows to crawl every night!...

Internet slows to crawl every night!

 – About 1 Month ago.

Cannot believe I will be spending my New Year's Eve without Internet. Persistent problem since 5 days ago....

Cannot believe I will be spending my New Year's Eve without Internet. Persistent problem since 5 days ago.

 – About 1 Month ago.

Their customer service is non-existent. They're incompetent and, quite frankly, don't care.

Dear Charter management, you need to read Raving Fans...which is a about companies...

Their customer service is non-existent. They're incompetent and, quite frankly, don't care.

Dear Charter management, you need to read Raving Fans...which is a about companies doing customer service the RIGHT WAY...so the fans rave about the positive rather make a custom page where people can vent about horrific service.

 – About 1 Month ago.

Wow this packet loss is crazy.......

Wow this packet loss is crazy....

 – About 1 Month ago.

BROKEN ASS INTERNET FUCK YOU CHARTER...

BROKEN ASS INTERNET FUCK YOU CHARTER

 – About 1 Month ago.

Fucking Charter... they raise my rates and at the same time take away channels. Not to mention that those worthless cocksuckers have a monopoly in my area. The law allows it too. Unless you are within...

Fucking Charter... they raise my rates and at the same time take away channels. Not to mention that those worthless cocksuckers have a monopoly in my area. The law allows it too. Unless you are within city limits the only cable provider you can use is charter. Either go through them or use a dish which goes out and loses signal when the lightest rain or snow appears.FUCK CHARTER FUCK CHARTER FUCK CHARTER.... I fucking hate this shit company and those that run it deserve to be hanged.

 – About 1 Month ago.

Paid my monthly dues and had to wait (AT LEAST) an additional two days for them to turn my internet back on. Fucking ridiculous....

Paid my monthly dues and had to wait (AT LEAST) an additional two days for them to turn my internet back on. Fucking ridiculous.

 – About 1 Month ago.

I'm so sick of spotty service...

I'm so sick of spotty service

 – About 1 Month ago.

Slow ass internet.
E-mail changes might be OK for smartphones but a joke on a real computer.
Arrogant people run this corp.10B13...

Slow ass internet.
E-mail changes might be OK for smartphones but a joke on a real computer.
Arrogant people run this corp.10B13

 – About 1 Month ago.

Charter just charged a change of service fee of 29.99 in addition to 59.99 monthly bill in westport mass. The billing person was rude and sounded more like a used car salesman. He insisted we pay to...

Charter just charged a change of service fee of 29.99 in addition to 59.99 monthly bill in westport mass. The billing person was rude and sounded more like a used car salesman. He insisted we pay to activate wifi and claimed we hadnt been billed but in reality we were paying for it in the monthly fee. Why isnt the attorney general's office notified about these crooks?

 – About 1 Month ago.

what a dis service to customers when they went to the present home page and email options
less service and a bigger price u be right charter.com s___

...

what a dis service to customers when they went to the present home page and email options
less service and a bigger price u be right charter.com s___

 – About 1 Month ago.

To anyone here that is NOT complaining..leave the site and get bent. Now, my rant. I do NOT want 60mbps internet. I don't. Really. When I had 15 megs and then 30 megs I was truly happy AND it...

To anyone here that is NOT complaining..leave the site and get bent. Now, my rant. I do NOT want 60mbps internet. I don't. Really. When I had 15 megs and then 30 megs I was truly happy AND it seems NO faster now than when it was 15 and 30. They tell me, "we CANT slow it down. No you f*n liar, say what is true. You WONT slow it down for a lower price. They say the "can't" slow it down, by-God uncap that f*n modem one time and see what they do to you. And I also know someone who has had the same 5 meg speed for 8 years without price increase. By the way people, if your pissed about Charter's internet speed you should see this:
http://www.huffingtonpost.com/2014/10/31/internet-speeds_n_6078204.html
That should get you pissed. The entire country is feeling the Federal and big corp heal on their asses when it comes to internet speeds.
As for their telephone, I cannot in any way complain except that it hangs up on people about 20 - 50 times a year but it could be our wiring in the house. So kudos to Charter. Their home phone is very good and reasonably priced.
As for television subscription, I wish someone would pull the plug. Seriously.
Any person that keeps paying ANY cable company for the mind numbing, soul sucking, absolute television garbage should get every single thing they deserve, like being screwed over. And Charter is no exception. All of them do it. With a cactus condom and you pay them to do it. PLEASE think about this for one minute:
A: Cable companies charge enormous amounts of money for shit on TV. Then each non prime channel station runs commercials..and more commercials and do you ever wonder how much that station and it's owner gets for each of those commercials after paying royalties, actors, news anchors, etc?
Yea, they have a yacht inside the swimming pool on a yacht. And then they want more from you.
B: The Solution. I have it but no one or very few will do it. Cut that shit off. At the very least cut the TV and internet off. I will be this week. If everyone in the country would cut their cable and satellite off for one month we would see a change at the stations and at the cable companies. Good luck. And remember, cable services are like your divers licenses, it's a privilege so you ultimately are screwing yourselves out of peace and mind and money by paying the vampires that they are. Oh and one last thing..there was talk that cable companies we're going to try to get public access television removed from the free airwaves and make people pay a cable or satellite company each month to watch what is free. Does that make you see the kind of demons they are? Cut it off people. If you say I can't because I need it for school or work..then your screwed. They are the devils minions.Period.

 – About 2 months ago.

ironic about their fast internet commercials when thats not the case at all. the company is full of dickheads and its so goddamn slow at night or if someone is watching netflix...

ironic about their fast internet commercials when thats not the case at all. the company is full of dickheads and its so goddamn slow at night or if someone is watching netflix

 – About 2 months ago.

Stop giving this company money. Cable monopolies need to be sent to their graves. It's time to move forward....

Stop giving this company money. Cable monopolies need to be sent to their graves. It's time to move forward.

 – About 2 months ago.

worst fucking isp ever.... they should shut down. lag out every 10-20 seconds. ...

worst fucking isp ever.... they should shut down. lag out every 10-20 seconds.

 – About 2 months ago.

Charter Billing is now 3 short weeks after you pay it before it is due what the heck are they doing? to their charter customers?...

Charter Billing is now 3 short weeks after you pay it before it is due what the heck are they doing? to their charter customers?

 – About 2 months ago.

Once again, going from stuttering video to 10 minute pauses to barely able to pull up a damn web page. Customer support will inevitably tell me that my connection's fine or the usual restart your...

Once again, going from stuttering video to 10 minute pauses to barely able to pull up a damn web page. Customer support will inevitably tell me that my connection's fine or the usual restart your modem BS. Past time to stop giving money to these crooks and find a cheaper if cruddy alternative.

 – About 2 months ago.

Charter Sh*t Services, 23 December 2015, 21:30 Hours.
Merry Fuckin' Christmas to all. Rudolph will probably get the RUNS over Albuquerque again this year. I ain't gettin' no...

Charter Sh*t Services, 23 December 2015, 21:30 Hours.
Merry Fuckin' Christmas to all. Rudolph will probably get the RUNS over Albuquerque again this year. I ain't gettin' no presents either; #1 on the Naughty-List ... and damned proud of it. Truthfully, I'm not, but I'm a customer of Charter Services.

Don't you love that eunuch on the T.V. adverts, with all his empty promises.
Charter Spectrum, my Paduchas.
This evening, Charter Services is behaving normally. COZI, channel 195, is wheezing and coughing, freezing and pixelating. Figure it out; Charter has. Us elder's mostly watch it, and we're the most vulnerable; we're also the smallest audience. So, what does Charter Services care? NADA!

Upgrade the network, and cabling, here in the Upstate of SC? 30+ YEARS OLD? NO WAY; We is a secondary market. And we don't got any clout.
Public Service Commission? Sitting in their offices, gettin' serviced by the local whores that Charter is probably paying for. They're happy.

Fastest internet available? That's a lie. Only if Charter is in the mood, and their crumbling network can take the load. Watching ESPN Capital One Bowl week, and I've had to refresh 3 times over the last 90 minutes. That either freezes, or the connection is lost. More Charter Services of Sh*t.

Solution: Kidnap a 14 year old and let her/him/it cut the cord. What if we all did it. That's one up the You-Know-What for Charter Spectrum Sh*t Services.

Thank you for the opportunity to tirade.
Now, would someone, with the power, disassemble Charter Spectrum and replace it with an Entertainment provider that delivers the services they promise? Anyone? I'll be first in line to put my "John Hancock" to the agreement.

 – About 2 months ago.

Asked for discount because the service was terrible, they wouldn't give it so I said I'll leave. Basically they lost over 500$ a year of my money over a 10-20$ discount lol. They don't...

Asked for discount because the service was terrible, they wouldn't give it so I said I'll leave. Basically they lost over 500$ a year of my money over a 10-20$ discount lol. They don't care about their customers. F*** charter. I left and I feel good.

 – About 2 months ago.

Holy hell I just posted about bruins game and it says I'm in Washington well I'm not I am in new hampshire...

Holy hell I just posted about bruins game and it says I'm in Washington well I'm not I am in new hampshire

 – About 2 months ago.

Yip charter Def sucks. Every night I try to watch the bruin game when it's in and it goes all crackle black making weird sounds miss goals face offs it will go black at say 220 to go in the period...

Yip charter Def sucks. Every night I try to watch the bruin game when it's in and it goes all crackle black making weird sounds miss goals face offs it will go black at say 220 to go in the period when u blacks there 225 left in the period ughhh

 – About 2 months ago.

Charter cable in Flowery Branch, Georgia absolutely sucks. You talk with the morons in CS, and they basically lie. ...

Charter cable in Flowery Branch, Georgia absolutely sucks. You talk with the morons in CS, and they basically lie.

 – About 2 months ago.

I HATE THEM THEY ALWAYS LIE...I WAS TOLD WHEN I MOVED I COULD HAVE THE 29.99 SPECIAL IF I DID NOT STOP USING THEM AND BAM.....GOT MY BILL 58 BUCKS...NOW GONE UP TO 60+ AND ALL I HAVE IS FREAKING...

I HATE THEM THEY ALWAYS LIE...I WAS TOLD WHEN I MOVED I COULD HAVE THE 29.99 SPECIAL IF I DID NOT STOP USING THEM AND BAM.....GOT MY BILL 58 BUCKS...NOW GONE UP TO 60+ AND ALL I HAVE IS FREAKING INTERNET IN WHICH DOES NOT ALWAYS WORK..SO SICK OF COMPANY LIES,THE REP STATED TO ME THAT SHE COULD NOT SEE ANY PLACE WHERE THAT WAS OFFERED TO ME AT THE TIME OF MY CALL TO DIS CONNECT SERVICE FOR MY NEW PLACE...

OUT HERE WE HAVE LITTLE TO NO OPTIONS AS WELL ALMOST MAKES ME WANT TO JUST WATCH NETFLIX ON MY CELL PHONE ANS FORGOT THE 60 A MONTH CRAP BILL AND NO SERVICE AT ONE AM OR LATER.

 – About 2 months ago.

There billing sucks! They took my payment and applied it a different account and won't straighten it out without me faxing banking information to their cash management people to show it came out...

There billing sucks! They took my payment and applied it a different account and won't straighten it out without me faxing banking information to their cash management people to show it came out of my account. Sorry, it's not going to happen. They have to worst trained customer service in the biz. Fuck them!

 – About 2 months ago.

Signed up for cable. Specifically inquired about being able to watch tv on a laptop as I have vision problems and have trouble with the small screens on tablets and phones. I was told "no problem!...

Signed up for cable. Specifically inquired about being able to watch tv on a laptop as I have vision problems and have trouble with the small screens on tablets and phones. I was told "no problem! You can watch on any computer." Well, after my service was hooked up, I found that I was unable to watch on a computer. I called and was told that it's because I am located in the "Mountain States" area, and that service is not currently available to Charter customers in our region. So they will lie to get you to sign up and then not offer the services you were promised. Really shady business/sales practices, not to mention that the technology as far as remotes, DVR, etc. has not improved at all since I last had cable 10 years ago. Totally not worth it.

 – About 2 months ago.

I live in Fernley, NV.

I think they are having congestion problems in reno NV.


Lately I’ve been having problems with latency to datacenters that are close by and...

I live in Fernley, NV.

I think they are having congestion problems in reno NV.


Lately I’ve been having problems with latency to datacenters that are close by and should not have any problems. Please take a look at this tracert.

Tracing route to 98.143.159.138.static.quadranet.com [98.143.159.138]
over a maximum of 30 hops:

1

 – About 2 months ago.

I wish I could punch a charter operator in the fucking face!!! ...

I wish I could punch a charter operator in the fucking face!!!

 – About 2 months ago.

Yet another night, straight in a row, where around midnight, Charter decides to kill their connection. Yet again, unable to stream anything without video stopping after every second or two. Works...

Yet another night, straight in a row, where around midnight, Charter decides to kill their connection. Yet again, unable to stream anything without video stopping after every second or two. Works fine all day, and then always soon after midnight, goes to crap. Yep, that's Charter for you... if you plan on sitting up late, be ready for a connection which will not work. It has been this way for the past two hours now... finally just going to bed... cannot hardly even load Facebook... soon as something else is offered in our rural area, I'm switching to something more reliable.

 – About 2 months ago.

Our service in Billings Montana slows down to a crawl every night. This seems to be worse from Sept-April. Your customer service is truly as bad as it gets. ...

Our service in Billings Montana slows down to a crawl every night. This seems to be worse from Sept-April. Your customer service is truly as bad as it gets.

 – About 2 months ago.

Not even 9PM here, and the Charter's connection has become intermittent. It started this the other day, when it rained and has continued. Every time it rains, it seems something bad happens with...

Not even 9PM here, and the Charter's connection has become intermittent. It started this the other day, when it rained and has continued. Every time it rains, it seems something bad happens with Charter's connection. Perhaps they should fix their leaky roof in the server room???

Anyways, this site is on a 'forever loading' icon on my browser, and YouTube videos are being scaled down to play a resolution of 360 and even then, the video cannot buffer fast enough, so keeps stopping every 3-4 seconds until it can continue buffering.

Yes, this is the kind of service Charter gives, but hey, guess some type of service is better than nothing, so they keep that 99.9% uptime slogan, eh?

 – About 2 months ago.

I just spent 1.25 hours on the phone trying to get my Charter Communications Internet costs down. It went up 50% over night to 60.00. I asked them if they had a slower and cheaper speed that 60. ...

I just spent 1.25 hours on the phone trying to get my Charter Communications Internet costs down. It went up 50% over night to 60.00. I asked them if they had a slower and cheaper speed that 60. They said they do not. I said nothing for low income people. They said no. Back in the day the mom and pop locally ran cable companies actually cared about their customers because they were their neighbors., Charter Communications is no way a neighbor and by far the worst corporate monster of them all. The FCC lets them have a monopoly in most towns they serve. I once sent a letter to the FCC complaining about Charter and their sleezy practices. The FCC sent me back an email that said Charter could whatever they want.

 – About 2 months ago.

charter e-mail sucks because it won't keep my contact list on my e-mail page...

charter e-mail sucks because it won't keep my contact list on my e-mail page

 – About 2 months ago.

I want to tell the entire world how much I hate CHARTER. They suck! Where I live they have an exclusive monopoly and they act like it. They are abusive and obnoxious ! As soon as there is an...

I want to tell the entire world how much I hate CHARTER. They suck! Where I live they have an exclusive monopoly and they act like it. They are abusive and obnoxious ! As soon as there is an option, I will leave them in a heart beat! Charter Sucks!

 – About 2 months ago.

OH MY GOODNESS YOU PEOPLE ARE PATHETIC!!!...

OH MY GOODNESS YOU PEOPLE ARE PATHETIC!!!

 – About 2 months ago.

o wow yee yaw yang dang bang yall suck!...

o wow yee yaw yang dang bang yall suck!

 – About 2 months ago.

Service out in Roswell GA again.,.....

Service out in Roswell GA again.,..

 – About 2 months ago.

Dear USA, I don't have any other cable option but Charter where I live. There is NO competitor. They are my only option. So, with all due respect, please SHUT UP!...

Dear USA, I don't have any other cable option but Charter where I live. There is NO competitor. They are my only option. So, with all due respect, please SHUT UP!

 – About 2 months ago.

I have charter. My internet keeps going out. I called them & they told me that it was my wireless router so they would not be coming out to look at it so the problem continued. I found out recently...

I have charter. My internet keeps going out. I called them & they told me that it was my wireless router so they would not be coming out to look at it so the problem continued. I found out recently that it wasn't my wireless router because it is also happening to my desktop computer. I have complained but they refused to send someone out. I have written them letter with the dates & times that the internet went out but they haven't responded but I bet they will respond when I pay my cable bill but I will cut out the internet bill because I am not paying for what I don't receive. It is now cutting out every single day & for you assholes putting people down for complaining about Charter Communications, get off this site because this is supposed to be a place for people to feel safe to complain about something without you people calling them idiots. You like Charter Communications then get off this site because this is the site 3,439 reasons why it sucks. Now if it was 3,439 reasons I would like to stick my tongue up its ass until my nose turns brown then this would be for you but it doesn't say that now does it? So get out of here & stop putting people down for complaining. You are the losers with nothing better to do than to rag & troll for negative posts that you could leave hateful comments on. Charter sucks ass. Plain & simple. You don't like it? Well, tell it to someone who gives a damn because I don't.

 – About 2 months ago.

@Worcester, MA, USA- Well, then move somewhere else. You're the idiot still paying for services you don't like.. ...

@Worcester, MA, USA- Well, then move somewhere else. You're the idiot still paying for services you don't like..

 – About 2 months ago.

this is why i don't have cable you losers PLEBS...

this is why i don't have cable you losers PLEBS

 – About 2 months ago.

Grand Junction. Colorado Another day of crappy cable, it's on! it's off! it's on! it's off again, all day long! Worst cable company ever!...

Grand Junction. Colorado Another day of crappy cable, it's on! it's off! it's on! it's off again, all day long! Worst cable company ever!

 – About 2 months ago.

Trying to watch Thursday night football and the damn thing cuts out every 2 minutes, get your shit together!...

Trying to watch Thursday night football and the damn thing cuts out every 2 minutes, get your shit together!

 – About 2 months ago.

We were forced to get Charter when we moved to Glendale a few months ago and it has been a nightmare. The internet constantly goes down and restarting the modem and router repeatedly has no effect....

We were forced to get Charter when we moved to Glendale a few months ago and it has been a nightmare. The internet constantly goes down and restarting the modem and router repeatedly has no effect. They sent a guy out to our house to take a look after our first week here and he was nice - until we realized later that he had stolen personal items from our bedroom. If I had any other options for internet service I would use them but this is all that is available. Fuck Charter.

 – About 2 months ago.

@USA - you say for us to quit complaining and switch companies. Well, let's see, there's ONE other choice available to me. DSL. And since I live far away from the switching station, I MAY...

@USA - you say for us to quit complaining and switch companies. Well, let's see, there's ONE other choice available to me. DSL. And since I live far away from the switching station, I MAY get 2Mbps.

So for many of us, WE HAVE NO OTHER CHOICE AVAILABLE.

So TAKE A CHILL PILL!!!!

Oh wait, you're probably a Charter employee....

 – About 2 months ago.

First off, Charter email has to be the worst product out there shy of 28k dial up service. Slow, clunky, just bad.

Now the real reason of my complaint: We moved to Florida from St....

First off, Charter email has to be the worst product out there shy of 28k dial up service. Slow, clunky, just bad.

Now the real reason of my complaint: We moved to Florida from St. Louis two weeks ago and prior to moving contacted Charter twice as to what the disposition of our email accounts would be - No problem, they stay active for 60-90 days. TWO separate representatives told me this on two separate days. I asked about the message on the phone once we moved and was told by both rep's that we just needed to give them the phone number and they would put the Di Da DI -- the number you are trying to reach has changed, the new number is .......".
Gave them the number, they said it would be done.

Now I've moved, the email has quit working, the old phone number/call notes still has our old message on it and we can't retrieve the messages even though you can leave a message.

Called Charter to re-activate email or reset the voicemail pin and was told there is nothing they can do because the account was closed two weeks ago. They can't do anything with the number because it has been deactivated. Even though it hasn't and is still taking messages.

And the kicker - because I was dissatisfied with her answers, Kelly the Tech Service rep hung up on me at the end of the call and bypassed the customer satisfaction survey. HA - what at fncking B1tch. To he11 with Charter and good riddance. Glad I've moved and never have to deal with them again.

 – About 2 months ago.

Fuck Charter. I am fucking GLAD Google Fiber is coming to LA. ...

Fuck Charter. I am fucking GLAD Google Fiber is coming to LA.

 – About 2 months ago.

Charter's Network Admins feel an appropriate time to do server maintenance is around midnight or 1 AM at the latest... they hire a bunch of old-fart's who cannot do maintenance at a reasonable...

Charter's Network Admins feel an appropriate time to do server maintenance is around midnight or 1 AM at the latest... they hire a bunch of old-fart's who cannot do maintenance at a reasonable time such as 3-4 AM, and instead, do it while users are still 'trying' to use their service... it's a joke, really. Every time I have asked why they do maintenance at these times, they always tell me "our records show nothing was scheduled." Yeah right, it's just pure coincidence that it's always this EXACT same time my connection goes to crap, right? Charter maybe should hire people who do maintenance at the lowest peak hours... they've pulled this crap at midnight on Friday's, Saturday's before... Thanks Charter, you suck!

 – About 2 months ago.

Charter is full of braindead washups who font give a fuck about customers at all. They also wont allow me to use my router instead i have to fucking rent some bullshit from them that is an absolute...

Charter is full of braindead washups who font give a fuck about customers at all. They also wont allow me to use my router instead i have to fucking rent some bullshit from them that is an absolute peice of fucking shit and our god damn internet goes out every fucking second but charter wont do anything about it and they dont have a better router because theyre completely usesless and crooked. They are going to burn in the deepest levels of hell eternally drowing in satans piss

 – About 2 months ago.

You all that are complaining are idiots. You claim you "HATE" Charter.. SWITH COMPANIES!! You are the one who is paying for it. Find something else....

You all that are complaining are idiots. You claim you "HATE" Charter.. SWITH COMPANIES!! You are the one who is paying for it. Find something else.

 – About 2 months ago.

I have to say if people are using the modem and router charter gave you quit being cheap and buy your own. I get 60Mb/s consistent and never have had any trouble with cable or internet. Actually...

I have to say if people are using the modem and router charter gave you quit being cheap and buy your own. I get 60Mb/s consistent and never have had any trouble with cable or internet. Actually Charter is the best service I have ever used and I am running a ton of devices and a server. Just please give us higher upload speeds is all!!

 – About 2 months ago.

WTF Charter? You pump out all these LIES in your spectrum ads and can't back a fucking thing!!
Every since I've been a customer (about 15 years); Internet sucks, TV sucks, business...

WTF Charter? You pump out all these LIES in your spectrum ads and can't back a fucking thing!!
Every since I've been a customer (about 15 years); Internet sucks, TV sucks, business service sucks, email site is unusable and your customer service/techs suck the most.
What, do you think you're microsoft or something?
It's even more criminal that the government traps the consumer into using your sorry ass service.
Do use all a favor and sell your company to someone that actually knows what they're doing.

 – About 2 months ago.

Charter spectrum sucks sooo bad....I'm now using antennae TV...

Charter spectrum sucks sooo bad....I'm now using antennae TV

 – About 2 months ago.

During the past couple of months Charter commercials have gotten out of hand. During every commercial break, 1, 2, and frequently 3 back-to-back Charter commercials at each and every commercial break....

During the past couple of months Charter commercials have gotten out of hand. During every commercial break, 1, 2, and frequently 3 back-to-back Charter commercials at each and every commercial break. Day & night time, all cable networks and on locals.

I'm on Charter's Silver package & internet but, if the commercials don't cease (or let up) pretty soon - I plan on dropping Charter's cable TV completely so I don't have to watch/listen to them anymore.

Charter must be very worried about satellite the way most of the commercials are dogging out satellite, I'm seriously considering signing up for satellite for a few years so I can see for myself.

 – About 2 months ago.

So back in September I broke down and had Charter Cable TV hooked up, mainly because of football and Walking Dead. Lol. Three days ago it went digital in our area. Went to Charter in Davison...

So back in September I broke down and had Charter Cable TV hooked up, mainly because of football and Walking Dead. Lol. Three days ago it went digital in our area. Went to Charter in Davison before the changeover and got 4 new boxes and a modem for internet. Internet promises 60 mpbs. As of now I am ready to box all their equipment up and ship it back to their asses. Spent three days with no tv and on the phone for hours trying to get a human for help. Technician finally came today and fixed the tv set up and hooked up modem to router. Does it end there? Fuck no!!!! Tech never even checked if the internet was working. On the phone again. Lady on the phone said I was never set up for internet, they gave me the modem but didn't set it up. She said she fixed it. Internet is so slow I went back to Frontier connection. Not happy with Charter tv!!!!!!!!

 – About 2 months ago.

shitty charter tv! i want to watch one show a week, one that's all just one......and week after week, the damn thing freezes up while watching the walking dead....GRRRRRRRR! COME ON CHARTER YOU...

shitty charter tv! i want to watch one show a week, one that's all just one......and week after week, the damn thing freezes up while watching the walking dead....GRRRRRRRR! COME ON CHARTER YOU SUCK!!!!!!

 – About 2 months ago.

Price goes up as service stays the same, I'm in the wrong business. When questioned they say pay or leave, I say leave...and F___charter!
...

Price goes up as service stays the same, I'm in the wrong business. When questioned they say pay or leave, I say leave...and F___charter!

 – About 2 months ago.

I hate Charter as much as everyone else, but you do realize that the 60mbps download speed they advertise is in megabits? So your Megabyte download speed is your Megabit download speed divided by 8......

I hate Charter as much as everyone else, but you do realize that the 60mbps download speed they advertise is in megabits? So your Megabyte download speed is your Megabit download speed divided by 8... 60 / 8 = 7.5 MegaBybtes / second. ISP's advertise in Megabits. If you are a megabytes minded person the 60 down / 4 up speeds would be 7.5mb down / 0.5mb up.

 – About 2 months ago.

Was promised 60mbps, I barely get 8. Calling them is useless. Fuck this company!...

Was promised 60mbps, I barely get 8. Calling them is useless. Fuck this company!

 – About 2 months ago.

Charter Communications has been, without a doubt, the single most difficult vendor our restaurant has dealt with in the year and a half since we opened. Our business relies on a stable internet...

Charter Communications has been, without a doubt, the single most difficult vendor our restaurant has dealt with in the year and a half since we opened. Our business relies on a stable internet connection for a number of functions and systems, not the least of which is secure credit card processing.

Our internet drops every time there's a hint of inclement weather, even though it's supposedly a hard-wired connection into the building. We typically find ourselves forced to reboot the Charter modem multiple times a week, just in order to function. And, when there's a more serious outage, it takes DAYS for the issue to be resolved. In fact, it takes DAYS for a technician to even show up. Every single call on these issues requires that we start from scratch in terms of detailing the problem, scheduling repair service, etc. Then, when a tech finally does arrive, he's clueless as to what the issue is ... we must start again from scratch with him.

However, the most egregious problem of late came when we reported that a truck had knocked out an overhead cable run that killed our internet service immediately. Despite being told on 3 separate days that techs were being dispatched to address and repair the outage, nothing was fixed. This morning, 2 techs FINALLY showed up. We watched as they worked inside a box atop the pole. Then, the "lead" tech waltzed into our kitchen, into the office, looked at the modem and exclaimed, "All your lights are blinking so nothing is wrong with your service. What exactly did you want me to check out?"

As it turns out, we suddenly had internet service back despite the tech telling us that there never had been a problem and that they had made no repairs or adjustments. Mind you, we actually WITNESSED them working in the cable box atop the pole ... our internet service, which had been out for 4 days prior was suddenly and magically alive. Basically, the tech treated us like some sort of stupid idiots ... according to him "there never was a problem, nothing had to be fixed, we had had service all along." Several of us here are, in fact, quite tech savvy and, on this particular day, we had a network specialist in the house on some unrelated issues who happened to witness the same things we did. Not that we needed it, but he confirmed that the internet service was out prior to Charter's arrival and was only restored once the tech came down off his ladder.

We don't pretend to understand why this particular technician would behave in this manner, but suffice it to say this has left a horrible and lasting impression as far as a continued relationship with Charter goes.

 – About 2 months ago.

If Charter spent a fraction as much on their infrastructure and technology as they did their advertising, they might have a decent product. I had DirecTV for years, but had to switch to Charter when...

If Charter spent a fraction as much on their infrastructure and technology as they did their advertising, they might have a decent product. I had DirecTV for years, but had to switch to Charter when I moved. DirecTV is light years ahead of Charter, from their programming and reliability to their pricing and technology.

 – About 2 months ago.

Between shows that freeze then resume minutes later into the show, pictures breaking up, and show list that don't match what is on, it's making watching anything a chore! Don't get me...

Between shows that freeze then resume minutes later into the show, pictures breaking up, and show list that don't match what is on, it's making watching anything a chore! Don't get me started on the ancient DVR they gave us. If you want to watch a show you taped in one room then move to another room, I hope you taped it there too. The internet is beyond slow, although add someone watching TV and I hope you like buffering! So far the only thing their commercials that make fun of supposedly other companies failures is to point out there own. What a waste of money!

 – About 2 months ago.

Had Charter for years, and until the past few days I loved Charter. Very rarely had any issues at all. for the past few days it's been horrendous. Games? Forget it. Videos? Maybe if I'm lucky....

Had Charter for years, and until the past few days I loved Charter. Very rarely had any issues at all. for the past few days it's been horrendous. Games? Forget it. Videos? Maybe if I'm lucky. Giving them another week to sort it, then looking for a new service provider. Least they could do is explain what the hell is going on!

 – About 3 months ago.

We have been a customer of Charter since the beginning, going back to a point before I can remember. For the past, lets say ten years now, Charter has done nothing but screw the pooch. Service that...

We have been a customer of Charter since the beginning, going back to a point before I can remember. For the past, lets say ten years now, Charter has done nothing but screw the pooch. Service that hardly ever works right, and customer service that is limited in both intelligence and common courtesy. The channels are always acting up, losing sound, descrambling, and freezing. When calling the offices for support, you deal with people that do not know anything (one day I actually got four different answers to a problem). Charter's response to every problem is pretty much the same thing "We need to have a tech come and take a look." And of course it is always the customers fault, never Charter's. Just today I went to exchange a cable box, something that we do often because a Charter employee told me that the box's will often over heat and act up. This jerk behind the counter tells me that we have done this too often and have to have a tech come out and evaluate the problem. Things got heated, but managed to stay civil despite my growing urge to toss the box at the jerk. I am currently looking into finding another provider for my cable.

 – About 3 months ago.

For days and days.... the sucketh of Charter has besieged me.
It even broke my Netflix on my PS4. Network errors everywhere.
Getting anywhere from 7.9 -> 21mbps at advertised (60mbps)...

For days and days.... the sucketh of Charter has besieged me.
It even broke my Netflix on my PS4. Network errors everywhere.
Getting anywhere from 7.9 -> 21mbps at advertised (60mbps) "Spectrum"
If I had any other choice than these shitty monopolized people I would.

 – About 3 months ago.

Ever since we resubscribed to Charter after an unfortunate house fire, our Charter service has become MUCH MUCH worse. Before, it was perfectly fine, but now with their shitty "Spectrum"...

Ever since we resubscribed to Charter after an unfortunate house fire, our Charter service has become MUCH MUCH worse. Before, it was perfectly fine, but now with their shitty "Spectrum" plans it's become unbearable.

 – About 3 months ago.

The WiFi is actually beyond miserable! The Internet speed is constantly jumping from 80 - beyond 500!!!!!! How am I gonna play game wit that shitty speed?...

The WiFi is actually beyond miserable! The Internet speed is constantly jumping from 80 - beyond 500!!!!!! How am I gonna play game wit that shitty speed?

 – About 3 months ago.

For the past fucking week and a half the internet has been acting up. Whenever I wake up in the morning and turn my computer on, I have to disconnect the router so that I can connect to the internet....

For the past fucking week and a half the internet has been acting up. Whenever I wake up in the morning and turn my computer on, I have to disconnect the router so that I can connect to the internet. It says there is a connection, but whenever I try to connect to it, there's a problem. I know it's not my computer because this happens to every other device I own. I have to actually sync up when I reset the router so my girlfriend can get internet on her phone and I can have it on my computer. Today though, it's been acting the worst. Keeps saying I have an internet connection, but sites either don't load or take forever. According to Charter's own speed test, I have 40mb/s down. How in the fuck can that connection be slow? I feel like one day I'm going to pop a god damn aneurysm over this shit.

 – About 3 months ago.

Home service does not offer any upstream guarantee. Despite plugging 3 different devices directly into the modem, getting 100Mb+ down, apparently 120-180Kb up is acceptable (although completely...

Home service does not offer any upstream guarantee. Despite plugging 3 different devices directly into the modem, getting 100Mb+ down, apparently 120-180Kb up is acceptable (although completely unusable). I was told that I'd have to pay for a technician visit.

 – About 3 months ago.

Charter steaming app buffering like crazy! All other apps stream just fine. Charter cannot even stream over their own app on their own network!! LMAO...

Charter steaming app buffering like crazy! All other apps stream just fine. Charter cannot even stream over their own app on their own network!! LMAO

 – About 3 months ago.

So I was watching TV it was fuzzy and jumpy. Then a Charter Commercial Came On! It was fixed! Oh I stand corrected right after the commercial was done, It was fuzzy again. Oh and my internet hasten...

So I was watching TV it was fuzzy and jumpy. Then a Charter Commercial Came On! It was fixed! Oh I stand corrected right after the commercial was done, It was fuzzy again. Oh and my internet hasten worked for 3 days! Its back up now but 3 day 5 guys. OMG charter sucks! I think I may go back to Direct Tv and AT&T Internet and Phone!

 – About 3 months ago.

Fucking sucks. WiFi goes down at least once a month, TV service is patchy at best, and can't get a tech to come to the house on time to save my life. ...

Fucking sucks. WiFi goes down at least once a month, TV service is patchy at best, and can't get a tech to come to the house on time to save my life.

 – About 3 months ago.

WORST internet service I have ever had. The model literally disconnects every 30 mins. I can't even enjoy playing video game without this trash modem/internet ruining my god damn mood.

WORST internet service I have ever had. The model literally disconnects every 30 mins. I can't even enjoy playing video game without this trash modem/internet ruining my god damn mood.

I can't possibly come up with a cable company that is worse than charter.

 – About 3 months ago.

Nothing EVER works. On my HD box the OnDemand won't come up. (Oh the irony) and on all the tvs upstairs any time you change the channel it says "Channel not available" and you have to turn...

Nothing EVER works. On my HD box the OnDemand won't come up. (Oh the irony) and on all the tvs upstairs any time you change the channel it says "Channel not available" and you have to turn the box on and off until it finally comes in. I want to tear my hair out. Getting Charter = WORST.MISTAKE.EVER

 – About 3 months ago.

Audio keeps going out - call to report - can't troubleshoot if its not happening at that exact moment....really? Am I supposed to call every time the sounds stops (it's intermittent); by the...

Audio keeps going out - call to report - can't troubleshoot if its not happening at that exact moment....really? Am I supposed to call every time the sounds stops (it's intermittent); by the time I get through it will be back on.

On Demand shows pixelates - so much so that we end up changing to another channel

SO frustrating -esp. when my bill is $280 per month!!!

 – About 3 months ago.

every month they raise their cable TV prices , my bill is $2.00 more than it was last month , why ?????? I was trying to stay with cable TV , but it looks like I have to make a choice to maybe go to...

every month they raise their cable TV prices , my bill is $2.00 more than it was last month , why ?????? I was trying to stay with cable TV , but it looks like I have to make a choice to maybe go to Satellite soon .I'm on a fixed income and Charter must be against people like me .

 – About 3 months ago.

Charter sucks because they treat their techs like ****, and the people running the show don't have a ******* clue. Oh, and they are greedy bastards....

Charter sucks because they treat their techs like ****, and the people running the show don't have a ******* clue. Oh, and they are greedy bastards.

 – About 3 months ago.

45 days to set up auto-pay? Really? Are they still on pencil and paper over there? Or more likely just a ploy to collect late fees for their "hi speed" internet that isn't....

45 days to set up auto-pay? Really? Are they still on pencil and paper over there? Or more likely just a ploy to collect late fees for their "hi speed" internet that isn't.

 – About 3 months ago.

They've been advertising Spectrum for 2 years, but we still don't have it and the local office can't say when it will happen.I sent a letter to the CEO about this and not having The Golf...

They've been advertising Spectrum for 2 years, but we still don't have it and the local office can't say when it will happen.I sent a letter to the CEO about this and not having The Golf channel in HD. I received several phone calls from his staff, but they were pro forma, non-responsive, and confused at best. I think, however, they said only 10% of Texas has Charter, yet they continue to advertise Spectrum as if we all have it.

We don't have Fox Business channel, so we tried to stream the presidential debate last night. The video froze so frequently that it was unwatchable, which indicates our internet speed is slower than what Charter claims.

 – About 3 months ago.

Three months in and I figured I'd get used to the crap that is Charter after having to use it. DirectTV cannot get a signal. I'm cutting down trees in the spring. Charter completely blows. ...

Three months in and I figured I'd get used to the crap that is Charter after having to use it. DirectTV cannot get a signal. I'm cutting down trees in the spring. Charter completely blows. The cable menu SUCKS. Get in update please it blows so bad! Looks like something from 1970. Your video on demand sucks and always skips. TV Channel line up sucks. and your service is even worse. I hate the TV stuff so much. Movie selection in pay per view is such a pain to navigate. It is miserable. Catch up to everyone else please, you are way behind and you suck.

 – About 3 months ago.

Seriously Charter your amazing 60 MB Down can eat me. I barely get 3mb's a second when downloading from high bandwidth sites. Then your awesome 4mb up rivals that of a the first automobiles. 4mb!...

Seriously Charter your amazing 60 MB Down can eat me. I barely get 3mb's a second when downloading from high bandwidth sites. Then your awesome 4mb up rivals that of a the first automobiles. 4mb! Go eat a donut hole. You
're account management is so terrible I can't even believe you have a site. It is pointless. When I try to make changes or do anything it goes directly to call us! I don't want to call you. I don't like you.

 – About 3 months ago.

My god, the videos and page loads are soooo slow. Which I could get another provider!!...

My god, the videos and page loads are soooo slow. Which I could get another provider!!

 – About 3 months ago.

All those who have email issues. USE YAHOO or gmail! I would never use Charter email so you can have access to your email. Whats wrong with that?...

All those who have email issues. USE YAHOO or gmail! I would never use Charter email so you can have access to your email. Whats wrong with that?

 – About 3 months ago.

Ha. F. As i type this my words are lagging to show up. I pay 54.00 for something that should be around 50mbps or whatever that is and i have to sit around waiting for a page to load so i can scroll...

Ha. F. As i type this my words are lagging to show up. I pay 54.00 for something that should be around 50mbps or whatever that is and i have to sit around waiting for a page to load so i can scroll down or click a button. Then there is the type lag. Ive changed the modem, the router, called charter numerous times and they no longer send anyone out. Forget it. They say Its my problem not theirs ...and i dont have a choice. No other service provider operates this area except dish and i dont need a small satellite parked outside my small building to just use internet. Poor reps have to hear how much i hate that company. Anyone else get slow speeds that take you back to dial up days? If so lets get to the bottom if it and start a class action lawsuit. I want some money back for all the time spent waiting. Its not just one computer its all the compuers in my house. Getting a new computer wont make a difference. I HATE charter.

 – About 3 months ago.

so i bought a new c6300 netgear modem/router so i can actually get the internet speed i pay for so then i have to go thorugh this long setup by calling charter and shit so after talking on the phone...

so i bought a new c6300 netgear modem/router so i can actually get the internet speed i pay for so then i have to go thorugh this long setup by calling charter and shit so after talking on the phone for awhile and them telling me that their tech guys are getting my modem/router compatible with their system they tell me they will call back within 1 - 3 hours telling me its all setup after 5 hours i call back later to find out that the person i talked to was bull shitting everything and made it all up so i would hang up the phone and they kept telling me that had good routers and i should buy from them etc... complete bullshit

 – About 3 months ago.

Email service blows! Have not been able to log in for 2 days now. Enter email and password and it returns to the same friggin screen asking for email and password...WTF? Been terrible since "new...

Email service blows! Have not been able to log in for 2 days now. Enter email and password and it returns to the same friggin screen asking for email and password...WTF? Been terrible since "new and improved" format. Going to switch all my bills statements and stuff to Hotmail!

 – About 3 months ago.

These complaints mean nothing unless you file a lawsuit against Charter. Find several complaints similar to your and go to a lawyer and file a lawsuit againts this company THEN take the lawsuit to the...

These complaints mean nothing unless you file a lawsuit against Charter. Find several complaints similar to your and go to a lawyer and file a lawsuit againts this company THEN take the lawsuit to the largest TV News station in your area. They will not do a story unless they see a copy of the lawsuit. I am in Alabama and for the past 5 months to enter my driveway I have to look at my cable strung from one tree and across to another tree. My neighborhood has multi million dollar houses and we payed dearly for underground utilities to make things look nice. My house has been on the market for sale through all of this and this "poor service" is against standards and has affected the sale of my house. Any referrals to a solid trial lawyer licensed to practice in Alabama would be appreciated. I have all of this with Channel 12 News in Montgomery. My cell is 334.524.6683

 – About 3 months ago.

Well the amazing super speed Charter is at it again. Speed tests are at 411 and 420. I wish they would spend more on their commercials, so we could get even shittier service. They are such a joke. ...

Well the amazing super speed Charter is at it again. Speed tests are at 411 and 420. I wish they would spend more on their commercials, so we could get even shittier service. They are such a joke.

 – About 3 months ago.

Go to sign into my account on charter.com to pay my bill and get some fucking XML error when I hit login. Charter's fucking website has sucked FOREVER. For fuuuuuuuuucks sake, why do I get a...

Go to sign into my account on charter.com to pay my bill and get some fucking XML error when I hit login. Charter's fucking website has sucked FOREVER. For fuuuuuuuuucks sake, why do I get a runaround 50% of the time I want to log into my account? They'll BLOW UP MY FUCKING PHONE to ask where their money is, but when payday finally rolls around and I actually want to give charter my money, I can't. It's just fucking comical at this point.

 – About 3 months ago.

Central Massachusetts- can't get on the Charter.net web site to get mail this morning. ...

Central Massachusetts- can't get on the Charter.net web site to get mail this morning.

 – About 3 months ago.

Rochester Minnesota ,
I have talked to charter tech support about 12 times since they upgraded to the new email format . I have never been so disappointing in a product in my life as I am with...

Rochester Minnesota ,
I have talked to charter tech support about 12 times since they upgraded to the new email format . I have never been so disappointing in a product in my life as I am with charter email . They must have done very very minimum testing or zero testing with it before pushing it out to the masses. but that goes with charters MO . My biggest issue is my original folders that have a special charter in the name are not able be to opened and retrieve stored email , every week they say they are working on it, they ask to log in as me to see if they can access the folder and guess what they can't either , I ask to talk to second level support because the first line of nay sayers are useless in getting anything resolved, but they will never forward my call on , instead they tell me someone will call me back in 24hours. Guess what, no one every calls me back. The email format is very unfriendly, it is slow as hell, and sometime it takes up to two days before mail shows up in my inbox. What a pile o CRAP. Russ

 – About 3 months ago.

Shit is so bad, I have a constant 200 ping when connected to a game server. 95% of my games I own are unplayable and this is my only choice. Fuck charter....

Shit is so bad, I have a constant 200 ping when connected to a game server. 95% of my games I own are unplayable and this is my only choice. Fuck charter.

 – About 3 months ago.

Charter isn't a service provider but more so a provider of daily frustration....

Charter isn't a service provider but more so a provider of daily frustration.

 – About 3 months ago.

test...

test

 – About 3 months ago.

Why can't Charter have basic services like being able to see a log of incoming calls on its web site?...

Why can't Charter have basic services like being able to see a log of incoming calls on its web site?

 – About 3 months ago.

I hate charter, it is so frustrating watching a show, and loosing sound, and getting blips in the video, also my internet has gotten down to a crawl lately, for what we pay for their service you would...

I hate charter, it is so frustrating watching a show, and loosing sound, and getting blips in the video, also my internet has gotten down to a crawl lately, for what we pay for their service you would think you would get great service, but not with charter, there service stinks.

 – About 3 months ago.

Wow!

Never have I ever met such an unsuccessful, angry, non caring, company. As stated below, a can and string is looking better every single day! Since they have monopoly in our area,...

Wow!

Never have I ever met such an unsuccessful, angry, non caring, company. As stated below, a can and string is looking better every single day! Since they have monopoly in our area, they get to raise our rates ever so slightly every month, thinking we don't notice! Do not, and I mean do not get me started about their customer service. Seriously, I had to resubmit this just because their internet sucks. I hate them.

 – About 3 months ago.

They are the only choice I have, but a can and a string are looking like a perty good alternative. ...

They are the only choice I have, but a can and a string are looking like a perty good alternative.

 – About 3 months ago.

Former Charter employee. Never been so ashamed of company I've worked for....

Former Charter employee. Never been so ashamed of company I've worked for.

 – About 3 months ago.

Only when Grand Junction and other communities faced with this pernicious monopoly get their own publicly-owned and publicly-accountable internet services will we emerge from the dark ages.

Only when Grand Junction and other communities faced with this pernicious monopoly get their own publicly-owned and publicly-accountable internet services will we emerge from the dark ages.

So many other countries in the world have superior connectivity because this willy-nilly way Americans have of going about public utilities owned by corporate monopolies does not work.

I'd say Americans are suffering from a learning disability .

 – About 3 months ago.

Contacted Charter on 10/22 with regard to approximately 150 emails missing from my account from 9/29 - 10/22. Was told issue resolved in 48 hours. Contacted Charter on 10/23 to find status of issue...

Contacted Charter on 10/22 with regard to approximately 150 emails missing from my account from 9/29 - 10/22. Was told issue resolved in 48 hours. Contacted Charter on 10/23 to find status of issue and was told request was "escalated" and would take 72 hours. Contacted Charter 10/27 to find out status of issue and was told, again, "escalated" and 5-7 business days to resolve issue. Charter contacted me on 10/27 to request date, email address and time of missing emails so that they could check for them. In my misguided belief that Charter was a reliable company I did not archive my entire email list - and I'm guessing not a lot of people out there do either. I consider myself a fairly bright person - college and graduate degree; however, I am not able to memorize the email address, date and time of emails that Charter destroyed. I was then told by Charter that they cannot help me at all.

This is a ridiculous situation and seeing as Charter has time and time again shown itself to be a horrific organization, I should not be surprised.

Now I have the bonus of trying to contact clients with regard to their queries, orders and such and I know I am missing 9/10th of them.

The Charter television experience is a whole other bag of crazy.

 – About 4 months ago.

The level of frustration with their totally ignorant phone support had reached the breaking point.
There is a feature that allows one to block unwanted callers online. It allows 10 entires. The...

The level of frustration with their totally ignorant phone support had reached the breaking point.
There is a feature that allows one to block unwanted callers online. It allows 10 entires. The software is broken. It will not allow you to enter new phone numbers to replace old ones that no longer call. The dialog box says please enter a valid 10 digit number. I have called 6 times and they simply refuse to acknowledge the problem. They blame it on my lack of knowledge or a dated modem. This is a website problem and has nothing whatsoever to do with my phone or phone modem.
Further they refuse to credit my bill.

 – About 4 months ago.

I have been through customer service more time in the past three weeks than I can count! I have been trying to get a cable card for three weeks now. They say its ordered but never shipped, one three...

I have been through customer service more time in the past three weeks than I can count! I have been trying to get a cable card for three weeks now. They say its ordered but never shipped, one three separate occasions I had to call to order each time and it was not placed right in the system or some other ridiculous reason why it wasn't done properly. As per their request to drive down to the local office to pick one up, they didnt have one! FAIL again! As the clerk in the office gets attitude with me because of my anger and frustration at this point, granted I was angry nevertheless their job is to make things right and not get an attitude with me. SO here I am again...equipment I have purchased still in the box, Charter seemingly not to care because they can! Lobbyist and politicians have created a monopoly so that there is no direct competition. There should be competing cable companies in every market. And not be allowed to purchase a region. So lets see next week if Charter actually follows through!

 – About 4 months ago.

Try to use ANY other company you can find first before you sink to Charter because they suck WAY TOO MUCH to do business with! Took me 2 days to get my online account set up BUT then I found it was...

Try to use ANY other company you can find first before you sink to Charter because they suck WAY TOO MUCH to do business with! Took me 2 days to get my online account set up BUT then I found it was set up in a "Charter" way (didn't work anyway - Couldn't log on, etc). Then, every webpage I went to had a Charter Pop-Up advertisement (in my face like a virus - telling me how fantastic Charter is) Took me 2 more days to get the dumbasses to cancel the whole inline thing...LOL

 – About 4 months ago.

I was told by the charter rep to contact Apple to ask them why they did not give charter.com the correct settings for their SMTP server. Nevermind Apple Mail works fine with every other provider but...

I was told by the charter rep to contact Apple to ask them why they did not give charter.com the correct settings for their SMTP server. Nevermind Apple Mail works fine with every other provider but charter. I would be glad to troubleshoot your tech deficiencies. Where should I send the invoice to be paid for my service?

 – About 4 months ago.

Well, I've noticed that in VA they seem to like to throttle our speeds back every hour or so. Do not try to download more then one thing at a time on more then one PC. It's so frustrating...

Well, I've noticed that in VA they seem to like to throttle our speeds back every hour or so. Do not try to download more then one thing at a time on more then one PC. It's so frustrating watching my download speed go from 2 m/s to 0 kb/s over and over.... The internet is so unstable and unreliable.... You would think Verizon FiOS would be available in this area. Charter try to sell their internet here and other connections to I believe Cox and Cox wouldnt buy them because it was so poorly setup.

 – About 4 months ago.

This is the worst (successful) company in the history of the world. In a true competitive marketplace, they would be crushed because they suck so bad. But, as a monopoly provider, our various local...

This is the worst (successful) company in the history of the world. In a true competitive marketplace, they would be crushed because they suck so bad. But, as a monopoly provider, our various local governments have ensured that they can suck and still not give a rat's fuck. I wish Anonymous would bring these idiots to their knees, because I really have no idea how else to get their attention.

 – About 4 months ago.

When Charter isn't throttling the package I've paid for the past three years, and increasing prices, the continue to go off and on at random intervals of lasting degree. Sometimes Charter...

When Charter isn't throttling the package I've paid for the past three years, and increasing prices, the continue to go off and on at random intervals of lasting degree. Sometimes Charter likes to go out for 10 seconds, sometimes two hours, sometimes three weeks! But you never know, you'll get charged for the three weeks without usage anyways! We're switching to U-Verse soon; which I've heard isn't much better.
I hate internet monopolization. Cable companies shouldn't be providing internet. Internet companies should. Just like the rest of Europe. Hell, Germany gets better speed than we do, and the US is the goddamn country that constructed the internet!

 – About 4 months ago.

When I called Charter to complain about the e-mail I was belittled and told it was free and if I did not like it to use some other service. I tried to explain that I have the same work e-mail for 20...

When I called Charter to complain about the e-mail I was belittled and told it was free and if I did not like it to use some other service. I tried to explain that I have the same work e-mail for 20 years and that if I use a different service my business would suffer. My dial up service of old was quicker checking e-mails. No sympathy from them. For months my outbox listed the e-mails as from me. When I complained that it was stupid to list who they were from because the are all from me instead of who they went to they acted like I was i jerk. I also really resent when they know they have a problem to have the customer told to run diagnostic tests and actually try to blame it on the customers equipment.

 – About 4 months ago.

In response to Lakeview, Mn: We cancelled Charter TV some two years ago. Bought an indoor antenna to get over the air stations for the local news and then bought a Roku. We kept the Charter internet...

In response to Lakeview, Mn: We cancelled Charter TV some two years ago. Bought an indoor antenna to get over the air stations for the local news and then bought a Roku. We kept the Charter internet as it is very reliable and fast in our area. We subscribe to Netflix streaming for $8 or so a month; Acorn TV for some $35 per year which gives us British, Australian, etc. movies and TV; and also added the FoxNews, PBS, and many others channels to our Roku---all free. In addition, we stream all the movies, TV shows, etc. from all over the world via the internet connection and watch on our big screen telly. Streaming is the way to go---much cheaper than paying for a hundred plus channels you never watch---plus, did you know that just because you don't watch a channel that Charter cable carries, part of your monthly cable bill goes to all the channels? Thus, even if you don't watch a channel, they still get some of your money. Ask your kids how to set up streaming via the internet and about the Roku(about a hundred dollars). But, don't get the new Roku just released. The $79 one works just fine without all the bells and whistles on their new version. I still use an original version that I paid $29 for and it works fine. Good luck.

 – About 4 months ago.

Chater continues to find new ways to increase our monthly bill...so frustrating! Began with their cable service which has doubled over the last four years, then their internet offer that went from...

Chater continues to find new ways to increase our monthly bill...so frustrating! Began with their cable service which has doubled over the last four years, then their internet offer that went from $29 to $49 per month...on to, fast forward 12 mos, their mandatory you pay us to utilize a digital box that is necessary to receive our digital signal. Looking to find out of this trap or we'll charge whatever we want if you don't like it find someone else...of course, nothing else is offered in our area! I believe our kids are correct in saying "it's time to cut the cable" and get away from this entrapment!!

 – About 4 months ago.

They are horrible! I called in to have a cable box reinstalled on a rental (they took it off so I could paint the exterior. None of their limited 'menu' options sounded like a good fit but I...

They are horrible! I called in to have a cable box reinstalled on a rental (they took it off so I could paint the exterior. None of their limited 'menu' options sounded like a good fit but I was forced to picked one of the three. Naturally ended up in the wrong dept and was finally routed to the person that could help. unbelievable

If I ran my business like they run theirs I would be broke.

 – About 4 months ago.

So I end service with these idiots, turn in my equipment and give them my forwarding address to send any closing bills I may have. They assure me my account is settled. Cut to 5 months later. Boom,...

So I end service with these idiots, turn in my equipment and give them my forwarding address to send any closing bills I may have. They assure me my account is settled. Cut to 5 months later. Boom, collections account on my credit report from charter. Never got a phone call, email or closing bill in the mail. I called to inquire and they said they mailed it to my old address. Well that helps. The man on the phone assured me that if I paid it in full over the phone it would be deleted from my report so I did. Lie. Blatant lie. I contacted the collection agency they use and they refused to help me. Contacted charter again and they refused to help me. So now I am trying to dispute the whole thing through the credit agencies. This is beyond ridiculous. The main reason I made sure they had my forwarding address is because they have proven themselves incompetent countless times in the past. Now they have really screwed me over. Burn in hell, charter.

 – About 4 months ago.

If you want your old charter home page back, just enter the following into the address line on ie, or go to the tools menu and enter this as your default home page.

If you want your old charter home page back, just enter the following into the address line on ie, or go to the tools menu and enter this as your default home page.

www.charter.net/forcesynacor

 – About 4 months ago.

Not much to say. They are dishonest criminals. I turned in my modem to the service tech and they said I didn't, they charged me 47 bucks for it. I should have taken pictures when they came out to...

Not much to say. They are dishonest criminals. I turned in my modem to the service tech and they said I didn't, they charged me 47 bucks for it. I should have taken pictures when they came out to disconnect when I moved.
The company is just extremely dishonest. Go overboard in getting documentation from these people.They get trick money from people that do not owe it, but don't want a credit score hit.

 – About 4 months ago.

I had internet issues that Charter charged me 45$ for when they said they wouldn't. I call in and get the 45$ charge removed. Suddenly I am having lag and packet loss all night. I think they are...

I had internet issues that Charter charged me 45$ for when they said they wouldn't. I call in and get the 45$ charge removed. Suddenly I am having lag and packet loss all night. I think they are throttling my connection now because it's been fine for weeks straight.

 – About 4 months ago.

Please let google bring fiber to superior wi and duluth mn because this up and down crappy internet connection every weekend sucks ...

Please let google bring fiber to superior wi and duluth mn because this up and down crappy internet connection every weekend sucks

 – About 4 months ago.

EMAIL EMAIL EMAIL! That is all you all say! Use Gmail and shut up!...

EMAIL EMAIL EMAIL! That is all you all say! Use Gmail and shut up!

 – About 4 months ago.

EMAIL EMAIL EMAIL! That is all you all say! Use Gmail and shut up!...

EMAIL EMAIL EMAIL! That is all you all say! Use Gmail and shut up!

 – About 4 months ago.

EMAIL EMAIL EMAIL! That is all you all say! Use Gmail and shut up!...

EMAIL EMAIL EMAIL! That is all you all say! Use Gmail and shut up!

 – About 4 months ago.

EMAIL EMAIL EMAIL! That is all you all say! Use Gmail and shut up!...

EMAIL EMAIL EMAIL! That is all you all say! Use Gmail and shut up!

 – About 4 months ago.

EMAIL EMAIL EMAIL! That is all you all say! Use Gmail and shut up!...

EMAIL EMAIL EMAIL! That is all you all say! Use Gmail and shut up!

 – About 4 months ago.

CHARTER SUCKS!...

CHARTER SUCKS!

 – About 4 months ago.

charter sucks balls they're not only slower than they advertise but they spend all their time and energy blocking websites. fucking nazis you can all go die...

charter sucks balls they're not only slower than they advertise but they spend all their time and energy blocking websites. fucking nazis you can all go die

 – About 4 months ago.

i work for charter, its not our fault your to retarter to use our service, if you dont like it cancel ang go with out, and for the people that think you can win a lawsuit you can trey but you will...

i work for charter, its not our fault your to retarter to use our service, if you dont like it cancel ang go with out, and for the people that think you can win a lawsuit you can trey but you will lose.

 – About 4 months ago.

i work for charter, its not our fault your to retarter to use our service, if you dont like it cancel ang go with out, and for the people that think you can win a lawsuit you can trey but you will...

i work for charter, its not our fault your to retarter to use our service, if you dont like it cancel ang go with out, and for the people that think you can win a lawsuit you can trey but you will lose.

 – About 4 months ago.

i work for charter and its not our fault that yor to freaking retarded to use our service...

i work for charter and its not our fault that yor to freaking retarded to use our service

 – About 4 months ago.

i work for charter and its not our fault that yor to freaking retarded to use our service...

i work for charter and its not our fault that yor to freaking retarded to use our service

 – About 4 months ago.

i work for charter and its not our fault that yor to freaking retarded to use our service...

i work for charter and its not our fault that yor to freaking retarded to use our service

 – About 4 months ago.

Customer service treats you like you're stealing the internet...forget about getting help for internet problems...for a fee they will send some asshole out that has to take a shit and stink up...

Customer service treats you like you're stealing the internet...forget about getting help for internet problems...for a fee they will send some asshole out that has to take a shit and stink up your whole house.

 – About 4 months ago.

Getting emails that are to other addresses and can't pay my bill online plus I can't open any emails or delete them...i gave up....Other than that my wifi works pretty good and I'm running...

Getting emails that are to other addresses and can't pay my bill online plus I can't open any emails or delete them...i gave up....Other than that my wifi works pretty good and I'm running at 35 download with upload of 4.5. i just pay my bill thru mail. I currently can't find better internet so i have no choice but to stay.

 – About 4 months ago.

Charter constantly tries to force customers (Always read the fine print when dealing with Charter !!) to accept email billing (lowers their cost) as opposed to regular mail. If your 'bill'...

Charter constantly tries to force customers (Always read the fine print when dealing with Charter !!) to accept email billing (lowers their cost) as opposed to regular mail. If your 'bill' gets overlooked in your daily stack of emails and you are late in payment, Charter will charge you $7.95. A win-win for Charter. We have no other choice for internet other than 3MB DSL. Charter is the worst !!

 – About 4 months ago.

download speed 2mbs... fuck you......

download speed 2mbs... fuck you...

 – About 4 months ago.

Charter technicians have been unable to determine why I am recieving internet download internet speeds of less the 20MBS when I should be receiving 60MBS. They spent approximatly 8 hours installing...

Charter technicians have been unable to determine why I am recieving internet download internet speeds of less the 20MBS when I should be receiving 60MBS. They spent approximatly 8 hours installing new wiring and a new modem, checking signals, provisioning, and testing to no avail.. After three phone calls tonight I found a tech support person who found that the Modem was being incorrectly configured for 16Mbs instead of 60Mbs. by the provisioning software and that she was unable to make the change and was referring the issue for resolution.

Although the issue has been identified the problem has not yet been fixed I expect it will be soon. It seems that I am not the only one with slow internet speeds which were not identified by normal trouble shooting guides and procedures. Charter would have saved considerable expense and customer dissatisfaction by doing a better job of trouble shooting.

Since I have been receiving slow internet service for over 2 years, I would expect some compensation from customer service. As a long term customer I am paying over $150/mo for internet, phone, and TV when new customers are offered the same service with DVR's for $90/mo.



 – About 4 months ago.

There apparently is no website by Charter which keeps their customers informed so we called and learned there is an outage today and it should be fixed sometime today. We asked about credit if the...

There apparently is no website by Charter which keeps their customers informed so we called and learned there is an outage today and it should be fixed sometime today. We asked about credit if the outage continues for a prolonged period of time and the customer service rep said we had to call billing department after the service is resumed to discuss the bill. Yes, it is all very convenient for them.

 – About 4 months ago.

wtf is this shit?!? goddamn NSA stealing my bandwidth or something?!?!? WHAT? WHAT YEAR IS IT?!?!? 1997? AAAAAAAHHH! good lord I can't work in these conditions ...

wtf is this shit?!? goddamn NSA stealing my bandwidth or something?!?!? WHAT? WHAT YEAR IS IT?!?!? 1997? AAAAAAAHHH! good lord I can't work in these conditions

 – About 4 months ago.

I live in Montgomery Alabama and on demand is not updating again! This happened months back and it took almost 3 months before they fixed the problem in Alabama. I hope it doesn't take that long...

I live in Montgomery Alabama and on demand is not updating again! This happened months back and it took almost 3 months before they fixed the problem in Alabama. I hope it doesn't take that long again :/

 – About 4 months ago.

Because im paying for 60mbps and Im getting .29 -.-...

Because im paying for 60mbps and Im getting .29 -.-

 – About 4 months ago.

Because im paying for 60mbps and Im getting .29 -.-...

Because im paying for 60mbps and Im getting .29 -.-

 – About 4 months ago.

Who designed the new Charter/Spectrum sign in is a major dumbass! I cannot access my old email. Somehow some unknown email and name are on my account as Head of Household that I have no idea who or...

Who designed the new Charter/Spectrum sign in is a major dumbass! I cannot access my old email. Somehow some unknown email and name are on my account as Head of Household that I have no idea who or where it came from and even as the Administrator of the account I cannot remove the bogus HofH nor change/correct it nor get any help from Charter. I swear monkeys could do a better job than who ever is in charge of these changes on their website.

 – About 4 months ago.

Charter CEO - Thomas M. Rutledge makes 16 million a year on 2014. http://www.fiercecable.com/story/charter-ceo-rutledges-salary-nearly-quadrupled-161m-2014/2015-03-19

Why would he work...

Charter CEO - Thomas M. Rutledge makes 16 million a year on 2014. http://www.fiercecable.com/story/charter-ceo-rutledges-salary-nearly-quadrupled-161m-2014/2015-03-19

Why would he work to improve customer service at his expense ?

Money rules everything.

 – About 4 months ago.

Eau Claire, WI here. Charter put in new modem, now all i get is Terms and Service page. Piece of Crap modem. Have not had internet since they put in new modem. CAll tech support many times. ...

Eau Claire, WI here. Charter put in new modem, now all i get is Terms and Service page. Piece of Crap modem. Have not had internet since they put in new modem. CAll tech support many times. Each person tells me that the last person "mis-informed" me and that they will get it right this time. Apparently, there are no internal phones at charter support as I am unable to speak with a supervisor or an internet help desk support. Amazing the amount of "MIS INFORMATION" they spread.

 – About 4 months ago.

Charter, I AM SO SORRY for posting on this sight!!!!
I'd have never thought that within 60 seconds of post, my cable would go out.
I PROMISE I'll never post here again. ...

Charter, I AM SO SORRY for posting on this sight!!!!
I'd have never thought that within 60 seconds of post, my cable would go out.
I PROMISE I'll never post here again.

 – About 4 months ago.

Perhaps if they just turned it off, then back on everything might work.
OR possibly a piano rift across the control panel.
SICK of watching Charter pat themselves on the back for service...

Perhaps if they just turned it off, then back on everything might work.
OR possibly a piano rift across the control panel.
SICK of watching Charter pat themselves on the back for service sooooo much better than satellite

 – About 4 months ago.

Perhaps if they just turned it off, then back on everything might work.
OR possibly a piano rift across the control panel.
SICK of watching Charter pat themselves on the back for service...

Perhaps if they just turned it off, then back on everything might work.
OR possibly a piano rift across the control panel.
SICK of watching Charter pat themselves on the back for service sooooo much better than satellite

 – About 4 months ago.

I want so badly to replace my Charter package, or even just the internet service, but there are NO ALTERNATIVES in my Worcester zip code. After only two months, I'm completely frustrated with the...

I want so badly to replace my Charter package, or even just the internet service, but there are NO ALTERNATIVES in my Worcester zip code. After only two months, I'm completely frustrated with the reality (slow speed, terrible interface, remote access, DVR features, etc.) vs the hype.

 – About 4 months ago.

And I'm not from Bessemer Al, about 50 miles SE from there...

And I'm not from Bessemer Al, about 50 miles SE from there

 – About 4 months ago.

Their Spectrum app freezes and sound does not match. Can't send to tv. None of the MAC numbers in the app match to my set top boxes. Called Charter and they said I could change it. Can't...

Their Spectrum app freezes and sound does not match. Can't send to tv. None of the MAC numbers in the app match to my set top boxes. Called Charter and they said I could change it. Can't worthless app.

 – About 4 months ago.

OF COURSE CHARTER CAN LOAD THEIR DAMN ADDS ON ALL VIDEOS AND WEBSITES. BUT FUCK ME IF I TRY TO WATCH 1 VIDEO OR LOAD A GOOGLE SEARCH ON MAOI HEADS. ITS COOL CHARTER. NO PROBLEM. NOT LIKE I PAYED MY...

OF COURSE CHARTER CAN LOAD THEIR DAMN ADDS ON ALL VIDEOS AND WEBSITES. BUT FUCK ME IF I TRY TO WATCH 1 VIDEO OR LOAD A GOOGLE SEARCH ON MAOI HEADS. ITS COOL CHARTER. NO PROBLEM. NOT LIKE I PAYED MY BILL OR ANYTHING.

 – About 4 months ago.

I just posted a comment on this page and it was listed as from New Britain Ct. Not. Its from Hartselle, Alabama. How did it get listed so wrong? Makes me wonder where all the other comments are...

I just posted a comment on this page and it was listed as from New Britain Ct. Not. Its from Hartselle, Alabama. How did it get listed so wrong? Makes me wonder where all the other comments are really from!

 – About 4 months ago.

I am so glad to know it is not "operator or computer error" when I try and try to open email on charter spectrum or delete emails and it takes forever or doesn't even repond. This is the...

I am so glad to know it is not "operator or computer error" when I try and try to open email on charter spectrum or delete emails and it takes forever or doesn't even repond. This is the worst email system I have ever tried to use. I send "Feedback" to Charter but it does no good.

 – About 4 months ago.

The new website sucks. I can't even login to pay my bill. Every link has an error or sends me to the .net site. Again the new website sucks, it doesn't work, and they suck balls....

The new website sucks. I can't even login to pay my bill. Every link has an error or sends me to the .net site. Again the new website sucks, it doesn't work, and they suck balls.

 – About 4 months ago.

I spoke too soon. Charter email is still problematical. It seemed to work ok for a day over the weekend and now is almost as bad as before. Loading and deletion of the inbox is better, but deletion of...

I spoke too soon. Charter email is still problematical. It seemed to work ok for a day over the weekend and now is almost as bad as before. Loading and deletion of the inbox is better, but deletion of trash and spam folders is still messed up. On top of that, the blocked email function still doesn't seem to block anything---I still get Go Ahead Tours crap no matter how I try to block them. The Go Ahead Tour unsubscribe requests are ignored. I suggest people never, ever use this firm for booking a tour if they are that unreliable. In any event, Charter has much work to do yet on their new email system. Perhaps an emergency call to India?

 – About 4 months ago.

To the moron calling others idiots for their charter e-mail complaints; I have 10+ years with charter e-mail and as such almost all my accts are tied to it. It worked absolutely fine until the...

To the moron calling others idiots for their charter e-mail complaints; I have 10+ years with charter e-mail and as such almost all my accts are tied to it. It worked absolutely fine until the spectrum redesign of the site at which point it became problematic and has, oddly enough, gotten worse and worse as time has gone by. I've recently started moving accts to other e-mail options but only because it doesn't appear that charter cares at all about fixing the problem. You don't move 10+ yrs worth of established e-mail ties in one sitting so it's created one more headache on top of another. If I had a viable carrier to move to at this point, I absolutely would. So please be a bit less simplistic in your thought process next time and consider that most of us didn't just start using charter e-mail yesterday and we're not complaining without cause.

 – About 4 months ago.

No pac 12 network, still suck...

No pac 12 network, still suck

 – About 4 months ago.

What I don't understand is why you idiots are even using Charter email. Have you ever heard of Yahoo or Gmail or even Microsoft Live?? You can't complain over a free feature. If something is...

What I don't understand is why you idiots are even using Charter email. Have you ever heard of Yahoo or Gmail or even Microsoft Live?? You can't complain over a free feature. If something is FREE how can you criticize it and expect anything more than what it is? Chater is an Internet provider who just so HAPPENS to have an email feature that I don't know who in their right mind would be using anyway. And even if it does suck why keep using it??

 – About 4 months ago.

What I don't understand is why you idiots are even using Charter email. Have you ever heard of Yahoo or Gmail or even Microsoft Live?? You can't complain over a free feature. If something is...

What I don't understand is why you idiots are even using Charter email. Have you ever heard of Yahoo or Gmail or even Microsoft Live?? You can't complain over a free feature. If something is FREE how can you criticize it and expect anything more than what it is? Chater is an Internet provider who just so HAPPENS to have an email feature that I don't know who in their right mind would be using anyway. And even if it does suck why keep using it??

 – About 4 months ago.

What I don't understand is why you idiots are even using Charter email. Have you ever heard of Yahoo or Gmail or even Microsoft Live?? You can't complain over a free feature. If something is...

What I don't understand is why you idiots are even using Charter email. Have you ever heard of Yahoo or Gmail or even Microsoft Live?? You can't complain over a free feature. If something is FREE how can you criticize it and expect anything more than what it is? Chater is an Internet provider who just so HAPPENS to have an email feature that I don't know who in their right mind would be using anyway. And even if it does suck why keep using it??

 – About 4 months ago.

What I don't understand is why you idiots are even using Charter email. Have you ever heard of Yahoo or Gmail or even Microsoft Live?? You can't complain over a free feature. If something is...

What I don't understand is why you idiots are even using Charter email. Have you ever heard of Yahoo or Gmail or even Microsoft Live?? You can't complain over a free feature. If something is FREE how can you criticize it and expect anything more than what it is? Chater is an Internet provider who just so HAPPENS to have an email feature that I don't know who in their right mind would be using anyway. And even if it does suck why keep using it??

 – About 4 months ago.

What I don't understand is why you idiots are even using Charter email. Have you ever heard of Yahoo or Gmail or even Microsoft Live?? You can't complain over a free feature. If something is...

What I don't understand is why you idiots are even using Charter email. Have you ever heard of Yahoo or Gmail or even Microsoft Live?? You can't complain over a free feature. If something is FREE how can you criticize it and expect anything more than what it is? Chater is an Internet provider who just so HAPPENS to have an email feature that I don't know who in their right mind would be using anyway. And even if it does suck why keep using it??

 – About 4 months ago.

What I don't understand is why you idiots are even using Charter email. Have you ever heard of Yahoo or Gmail or even Microsoft Live?? You can't complain over a free feature. If something is...

What I don't understand is why you idiots are even using Charter email. Have you ever heard of Yahoo or Gmail or even Microsoft Live?? You can't complain over a free feature. If something is FREE how can you criticize it and expect anything more than what it is? Chater is an Internet provider who just so HAPPENS to have an email feature that I don't know who in their right mind would be using anyway. And even if it does suck why keep using it??

 – About 4 months ago.

Why does Charter not have any easy to search interface like Netflix or Amazon or Apple? If the movie you want to play starts with he letter T thru Z, sit back and relax because it will take you 10...

Why does Charter not have any easy to search interface like Netflix or Amazon or Apple? If the movie you want to play starts with he letter T thru Z, sit back and relax because it will take you 10 minutes to scroll to that part of the alphabet.

We do live in the 21 century, don't we?

Charter sucks.

 – About 4 months ago.

If you're using Outlook IMAP accounts you have to open and close outlook to get your new mail and sometimes that don't even work. They blame it on Microsoft and will not even talk to you...

If you're using Outlook IMAP accounts you have to open and close outlook to get your new mail and sometimes that don't even work. They blame it on Microsoft and will not even talk to you about it

 – About 4 months ago.

Email is terrible and they blame it on Microsoft...

Email is terrible and they blame it on Microsoft

 – About 4 months ago.

The spectrum app is full of bugs, it freezes and will crash on a regular basis. Once again Charter you fail to get the basics down....

The spectrum app is full of bugs, it freezes and will crash on a regular basis. Once again Charter you fail to get the basics down.

 – About 4 months ago.

All of a sudden, early Saturday morning the email is suddenly responsive and working very well. Perhaps someone called home to India and got help in fixing what the monster they created. We shall see....

All of a sudden, early Saturday morning the email is suddenly responsive and working very well. Perhaps someone called home to India and got help in fixing what the monster they created. We shall see.

 – About 4 months ago.

. . . . and what the hell is that "Ask Spectrum virtual support expert" supposed to be an expert in? Certainly not support. That thing hasn't been able to give me any help EVER. Even the...

. . . . and what the hell is that "Ask Spectrum virtual support expert" supposed to be an expert in? Certainly not support. That thing hasn't been able to give me any help EVER. Even the simplest of questions will result in answers that have absolutely nothing to do with it or it'll say "could you rephrase the question?" She doesn't appreciate profanity either.

 – About 4 months ago.

I have not received an email on my phone in 3 days...

I have not received an email on my phone in 3 days

 – About 4 months ago.

The new version sucks but I can't say that the old version was fantastic either. This one is so bad that I would love to have the old version back!
1) As others have said, deleting emails...

The new version sucks but I can't say that the old version was fantastic either. This one is so bad that I would love to have the old version back!
1) As others have said, deleting emails takes forever!
2) When I try to reply to an email, I click on "reply" several times because nothing happens and then I eventually have multiple reply emails lurking on the bottom of the screen.
3) All of my contacts were lost!
4) I've voiced my complaints but I believe that they go into a big, black hole in space!
5) I'll click on an email to open it and it seems to be going through the motions to open the email and then jumps back to the list.
6) I'll be in the middle of reading an email and it mysteriously closes on its own.

 – About 4 months ago.

When I first identified the problems inherent with Charter's new email system (inability to purge trash, slooow email opening or disappearing emails mid opening) and contacted Charter, the...

When I first identified the problems inherent with Charter's new email system (inability to purge trash, slooow email opening or disappearing emails mid opening) and contacted Charter, the customer no-service person told me the problem was with my computer or my mouse. When I told him it seemed more than coincidental that the problems developed on the day of the switch to the new email format, and I didn't appreciate being told to have to pay to have my computer evaluated when it seemed to me the problem was not with the computer, but the provider, the Charter no-service person told me, "Come on....how much will it cost you to buy a new mouse?" Now, in my second call for the same, on-going problems, many weeks later.....at least the service rep now acknowledges that the problem is with the site....and all he can do is suggest I be patient! I told him I have been patient, but there is a limit to the amount of patience I can muster while paying hard earned bucks for crumby service. I cut my Charter cable TV service this year because of bad, high priced service....getting rid of the computer services will be next!

 – About 4 months ago.

Walla Walla Washington...SAME THING...EMAIL SLOW..CANT DELETE TRASH...SAYS PURGE TRASH...BEND OVER CHARTER EXECS AND I WILL SHOW YOU PURGE...WHO THE F DESIGNED THIS CRAP..ITS 2015 FOLKS..WE HAVE...

Walla Walla Washington...SAME THING...EMAIL SLOW..CANT DELETE TRASH...SAYS PURGE TRASH...BEND OVER CHARTER EXECS AND I WILL SHOW YOU PURGE...WHO THE F DESIGNED THIS CRAP..ITS 2015 FOLKS..WE HAVE ROBOTS ON MARS...cHARTER CANT MAKE THEIR EMAIL WORK??? SPEND YOUR MONEY ON A DIFFERENT I T COMPANY BECAUSE THESE CLOWNS MUST OF RODE THE SHORT BUS TO CLASS

 – About 4 months ago.

I, too am very frustrated with the changes Charter made to email. Slow is not the word. I have voiced my complaints but nothing is said other than Charter is aware of the issue and is working to...

I, too am very frustrated with the changes Charter made to email. Slow is not the word. I have voiced my complaints but nothing is said other than Charter is aware of the issue and is working to correct it. Not sure how long that is going to take and maybe they are just saying that so I would leave them alone for awhile. Customer service at the office was of no help whatsoever and so don't need to go back there again. I am glad that it is not just me.

 – About 4 months ago.

Someone commented about losing the old website. I have 4 different computers and 3 of them still go to the old News/Weather/Sports website just fine. I upgraded one of my computers and lost the stored...

Someone commented about losing the old website. I have 4 different computers and 3 of them still go to the old News/Weather/Sports website just fine. I upgraded one of my computers and lost the stored sign-in so I tried to go there and it goes to that new Spectrum website. That site is just for working with your service.
I called Charter a couple times and they said they are getting out of supplying news etc. They said to use the new one for my home page.
I said I only contact Charter occasionally, why would I want that for a home page.
I told them I guess I need to have ATT or Yahoo for my home page, at least ATT provides one for their customers.
They didn't seem phased by that at all, just that they are getting out of supplying news for us.
I asked why I am still getting it on my other computers, they can not give a good answer to that except I might loose it soon also.
I emailed Charter about this and a week later, still no response, know why, THEY DONT CARE!
So I use ATT.NET for home page and Charter for internet. ATT was too slow for me, if they ever really increase in speed, good bye Crappy Charter.

 – About 4 months ago.

New email system is horrible, a joke. Whoever designed it and made the decision to switch should be fired. It's virtually unusable it's so slow. I've emailed complaints 4 times to...

New email system is horrible, a joke. Whoever designed it and made the decision to switch should be fired. It's virtually unusable it's so slow. I've emailed complaints 4 times to Charter with no response. And when I called customer service she said she couldn't take my complaint - that I should emal my complaint in! I am switching all my email over to a gmail account. Won't use Charter any more. My wife already quit using it weeks ago.

 – About 4 months ago.

Oh thank you all, everyone. I thought it was me or my computer causing my email issues. What the hell has Charter done? I've NEVER been so frustrated with an email system. Why can't I empty my...

Oh thank you all, everyone. I thought it was me or my computer causing my email issues. What the hell has Charter done? I've NEVER been so frustrated with an email system. Why can't I empty my trash folder? Oh wait, I can, if I only check one or two at a time and even that takes a full minute to delete. What's that "Purge all" button supposed to do if not empty the trash folder. All it's done for me is purge me of patience. And I really get a kick out of the support chat stooge telling me that they haven't heard any other complaints like this. Wow. The MOST frustrating thing about their new email . . . drafts. Don't let anything sit in the draft folder and attempt to go back, continuing with it, more than once. when you finally sens it, it will go out as a blank email. Learned that by spending HOURS composing a very important email ,leaving it in Drafts and going back to it now and then. ALL GONE

 – About 4 months ago.

Since when did they get the right to call us, and offer their crap by phone even though I'm on the do-not-call registry? Is it because I signed something that of course I would have to sign to...

Since when did they get the right to call us, and offer their crap by phone even though I'm on the do-not-call registry? Is it because I signed something that of course I would have to sign to get their service, even though they're the cable monopoly?

 – About 4 months ago.

Thomas Rutledge the CEO of charter made 16.1 million dollars in 2014 and my email does not work correctly....

Thomas Rutledge the CEO of charter made 16.1 million dollars in 2014 and my email does not work correctly.

 – About 4 months ago.

charter's e mail is the worst since they introduced the new e mail. it looks cute and much is promised but what they have is a non functional format. lots of bells and whistles but no substance....

charter's e mail is the worst since they introduced the new e mail. it looks cute and much is promised but what they have is a non functional format. lots of bells and whistles but no substance. while they fix it why not go back to the old system.
been with charter from day one and keep delaying dropping service except I keeping thinking something this bad can't keep going. TV is ok, phone is ok but with the change to spectrum, e mail is worthless. dick

 – About 4 months ago.

The new system is terrible!
...

The new system is terrible!

 – About 4 months ago.

The new system is terrible!
...

The new system is terrible!

 – About 4 months ago.

The new system is terrible!
...

The new system is terrible!

 – About 4 months ago.

Charter has had me locked in their abusive relationship for years. I am down to just internet with them, anyone know who I could replace them with in Beaver Dam Wisconsin? I could give plenty of...

Charter has had me locked in their abusive relationship for years. I am down to just internet with them, anyone know who I could replace them with in Beaver Dam Wisconsin? I could give plenty of examples of Charter bad experiences, I have little doubt that most of you could provide the same. The Charter Email fiasco is the last straw.

 – About 4 months ago.

Let's start an actual list of all the problems we are having, perhaps someone will actually look at them. I'm going to reference this site next time I talk/chat to them:

1) So...

Let's start an actual list of all the problems we are having, perhaps someone will actually look at them. I'm going to reference this site next time I talk/chat to them:

1) So slow it is unusable. To simply delete an old email it takes 20 seconds, it constantly is switching from "inbox" to the selected email, which wastes time.

2) When they switched the interface to "Spectrum", they deleted all my contacts out of my groups (so every group I had setup is now empty).

3) It is impossible for me to figure how to simply add any contacts to my empty groups now .... nice.

4) The search function has NEVER worked.

5) My trash has 190 some emails in it, since it will NOT purge them ... hit the link to purge, and it sits there a while then nothing happens.

Please list your problems ...

 – About 4 months ago.

It is the absolute worst email system I've ever used, hands down. That is saying a lot as I've used some pretty bad ones!!!

Is there a way to actually create an email group? The...

It is the absolute worst email system I've ever used, hands down. That is saying a lot as I've used some pretty bad ones!!!

Is there a way to actually create an email group? The most basic things are impossible and it is so flipping slow!!!!

 – About 4 months ago.

I thought it was just me! The Charter Spectrum Email is like having 'dial-up' and THAT was even faster! Loading, deleting, whatever, takes years from my life just waiting on it to function. I...

I thought it was just me! The Charter Spectrum Email is like having 'dial-up' and THAT was even faster! Loading, deleting, whatever, takes years from my life just waiting on it to function. I used to like the previous email setup and homepage, it wasn't the greatest, but it was 10x better than the way it is now. Whoever came up with this model, should lose their job. This is awful. Everybody complaining about the same or similar issues can't be wrong....For what they are charging for this service and others, they need to fix this or give people discounts.

 – About 4 months ago.

Anyone else HATING what Charter's done to the website?? No news, no weather, no NOTHING like a home page SHOULD have! I'm livid, it's completely different and HORRIBLE. I just wish there...

Anyone else HATING what Charter's done to the website?? No news, no weather, no NOTHING like a home page SHOULD have! I'm livid, it's completely different and HORRIBLE. I just wish there was as good a service somewhere else because I'd leave Charter in a New York SECOND it there was!

I've had Charter for my home page for years but now they've switched everything online to Spectrum. They've done away with the old page and gone to a new black one with NOTHING like it was before. You are required to give them your mobile phone number now to sign in (I just reentered our home phone which worked). There are NO news stories, etc. which I liked to look through those that interested me before going on to Facebook. It's just totally different in EVERY way and I REALLY HATE IT.

 – About 4 months ago.

Spectrum email, absolutely wonderful, Right? On one of my many calls to charter "support", the rep told me it was so poor that he switched his email service to g-mail. Now that's a...

Spectrum email, absolutely wonderful, Right? On one of my many calls to charter "support", the rep told me it was so poor that he switched his email service to g-mail. Now that's a testimonial, wouldn't you agree?

 – About 4 months ago.

And I thought we on the west coast were the only ones having an e-mail problems. It's going on months now. Is the IT Dept. out to lunch or on vacation?...

And I thought we on the west coast were the only ones having an e-mail problems. It's going on months now. Is the IT Dept. out to lunch or on vacation?

 – About 4 months ago.

Just chiming in with others concerning the incredibly horrible e-mail service that charter offers. Their previous e-mail service wasn't great but far better than the piece of dung the passed us...

Just chiming in with others concerning the incredibly horrible e-mail service that charter offers. Their previous e-mail service wasn't great but far better than the piece of dung the passed us as part of the spectrum overhaul. It hasn't worked right from day one and goes through periods where you literal can not do anything productive. Atm, you can barely view e-mails for the slow load times and the incredibly touchy interface. Worse yet, you can't delete e-mails no matter how patient you are as it eventually locks up and/ or starts to re-download everything! Absolutely the worst e-mail I've seen in 20+ years of using e-mail.

 – About 4 months ago.

Just tried talking to live-chat - got Rachel H, she must be the only one there, got her earlier too. There is an email outage and they are working on it. Asked to talk to a Supervisor and got some...

Just tried talking to live-chat - got Rachel H, she must be the only one there, got her earlier too. There is an email outage and they are working on it. Asked to talk to a Supervisor and got some song and dance about how they take feedback seriously. Really - I don't think so. Tried finding a number for the CEO - got his name and that is about it.
This has got to be the worst system ever - I think my 8th grade Grandson could do better.

 – About 4 months ago.

SLOW SLOW SLOW Piece of Shit E-Mail client....

SLOW SLOW SLOW Piece of Shit E-Mail client.

 – About 4 months ago.

What idiot designed this email system. I feel like I am back on America Online, This has got to be the slowest email (when it even works) I have ever seen. This needs to be fixed as soon as possible....

What idiot designed this email system. I feel like I am back on America Online, This has got to be the slowest email (when it even works) I have ever seen. This needs to be fixed as soon as possible. I mean really have you people even tried to use this garbage before you put it out there?

 – About 4 months ago.

To all who are unhappy with Charter cable. Do as many, many people are now doing---drop the TV subscription and get your TV via an antenna. You don't need a big outside one. A $30 indoor one...

To all who are unhappy with Charter cable. Do as many, many people are now doing---drop the TV subscription and get your TV via an antenna. You don't need a big outside one. A $30 indoor one usually provides adequate, good reception now that all stations are digital. Then, go to streaming via the Charter internet you still have. You save big bucks by not paying for channels you never watch and you can stream just about any TV or movie you want. Just get a Roku box for less than a hundred dollars. We do subscribe to Acorn which has British TV and movies plus an Amazon Prime sub plus Netflix. All streamed via Roku. You can also download or simply stream via your Charter internet connection current TV series from all over the world, as well as movies galore. This is not rocket science. Do some research and get into the 21st century. Charter's email problems are apparently on-going but will no doubt be fixed someday. In the meantime, use Yahoo or Gmail instead. Why are you paying Charter for bad email and then paying them for very expensive cable TV service?

 – About 4 months ago.

4 weeks ago I called and went to my local office, Grand Haven, Michigan because of the email problem, super slow and can't empty the trash. All I hear from them is that they are working on the...

4 weeks ago I called and went to my local office, Grand Haven, Michigan because of the email problem, super slow and can't empty the trash. All I hear from them is that they are working on the issues with the email. I asked what are you going to do for me since everything I do is with this crappy email service. My local office asked their supervisor and they gave me a $10.00 credit for the trouble. If all their customers would ask for the same that would cost Charter a pretty penny!! Spread the word!!!!

 – About 4 months ago.

We have the full package with charter, their e-mail sucked before they made changes and it sucks more than it did before, or bill went from $144 a month to $175 the next month. I called them said wtf...

We have the full package with charter, their e-mail sucked before they made changes and it sucks more than it did before, or bill went from $144 a month to $175 the next month. I called them said wtf no movie rentals nothing special, their response that's what our bill will be from now on. So I re-turned one receiver and went to basic on the remaining receiver. and I'm going to switch the phone to magic jack, I'm currently checking our area for another internet provide and go back the old tv antenna. and be done with charter and their crap. We've had Dish, Directv and Charter and in my opinion they all are the same ripoff.

 – About 4 months ago.

The new Charter email is a joke. It use to be painfully slow before, now it is even worse. Tried to send an attachment to my daughter (picture) and it wouldn't send it!! I tried several times...

The new Charter email is a joke. It use to be painfully slow before, now it is even worse. Tried to send an attachment to my daughter (picture) and it wouldn't send it!! I tried several times to no avail. Had to send it with my Gmail account. Viewing and deleting takes several minutes to load or delete. Hard to believe a big company like Charter can't fix these issues. They are absolutely the worst at providing a quality product. They should be ashamed of the themselves. Need to fire several executives and get someone who knows how to provide great products and services.

 – About 4 months ago.

I' am a charter customer, they switch from cable ready to the digital box my service is the worst ever the picture freezes and half the time i cant get a picture it says this channel will be...

I' am a charter customer, they switch from cable ready to the digital box my service is the worst ever the picture freezes and half the time i cant get a picture it says this channel will be available shortly for ever what can i do for remedy?

Satepen Ra El
Hueytown Ala 35023

 – About 5 months ago.

I have been sharing internet with a housemate and this is the slowest, most unreliable internet service that I've had since dialup and neither of us are heavy users. In fact, dial-up might be a...

I have been sharing internet with a housemate and this is the slowest, most unreliable internet service that I've had since dialup and neither of us are heavy users. In fact, dial-up might be a better option at this point. I regularly get timed out of my connection, the connection freezes, and non-access error messages keep popping up. I had much better service with AT&T DSL last year. If I ever get internet service in my own name, it will definitely be back to DSL.

 – About 5 months ago.

Tired of the crappie on demand selections and show that I miss takes forever to show up. I wish I had another option for my area. I am sick of paying money for a product that is just not cutting it....

Tired of the crappie on demand selections and show that I miss takes forever to show up. I wish I had another option for my area. I am sick of paying money for a product that is just not cutting it. I hate to say it but I am ready for Direct TV.

 – About 5 months ago.

I have been trying all morning to read email- I send them dislike notes everyday. In our town we have no choice. I HATE THIS WHOLE EMAIL SET_UP_ I CAN SIGN IN A HUNDRED TIMES A DAY_ BUT what good does...

I have been trying all morning to read email- I send them dislike notes everyday. In our town we have no choice. I HATE THIS WHOLE EMAIL SET_UP_ I CAN SIGN IN A HUNDRED TIMES A DAY_ BUT what good does it do.

 – About 5 months ago.

I have been trying all morning to read email- I send them dislike notes everyday. In our town we have no choice. I HATE THIS WHOLE EMAIL SET_UP_ I CAN SIGN IN A HUNDRED TIMES A DAY_ BUT what good does...

I have been trying all morning to read email- I send them dislike notes everyday. In our town we have no choice. I HATE THIS WHOLE EMAIL SET_UP_ I CAN SIGN IN A HUNDRED TIMES A DAY_ BUT what good does it do.

 – About 5 months ago.

I have been trying all morning to read email- I send them dislike notes everyday. In our town we have no choice. I HATE THIS WHOLE EMAIL SET_UP_ I CAN SIGN IN A HUNDRED TIMES A DAY_ BUT what good does...

I have been trying all morning to read email- I send them dislike notes everyday. In our town we have no choice. I HATE THIS WHOLE EMAIL SET_UP_ I CAN SIGN IN A HUNDRED TIMES A DAY_ BUT what good does it do.

 – About 5 months ago.

After much frustration and anger at the "new" Charter email and homepage setup, I found this site. Add me to the (apparently) long list of dis-satisfied customers. The new email especially, is...

After much frustration and anger at the "new" Charter email and homepage setup, I found this site. Add me to the (apparently) long list of dis-satisfied customers. The new email especially, is a joke and is becoming unusable---long load time, long wait to delete, etc. I am in the process of transferring all my email addresses on sites to my Yahoo email address. I cannot believe Charter would change their whole setup to one that is slow, archaic and does nothing but frustrate customers. Is this what they really think of their customers? I advise everyone to go to Gmail or Yahoo for a much better experience.

 – About 5 months ago.

When industries like cable internet are given monopolies you can expect the quality of service to be dismal. There is no incentive for charter to try and do better. I cant just switch to comcast. Wish...

When industries like cable internet are given monopolies you can expect the quality of service to be dismal. There is no incentive for charter to try and do better. I cant just switch to comcast. Wish i could. 26.5 billion dollars lost in america each year due to down internet.

 – About 5 months ago.

ARGH!! This new email is atrocious! I used to be able to quickly go through , now it literally takes minutes to delete email. They took away multi- select , WTF charter. I thought the old email was...

ARGH!! This new email is atrocious! I used to be able to quickly go through , now it literally takes minutes to delete email. They took away multi- select , WTF charter. I thought the old email was dated, nothing like this.

 – About 5 months ago.

Suck signal ever! I live in West Covina, CA. The inter down every 1 hour! Damn! What the hell! They not even try to fix! Just dont care customer! Cancel for sure!...

Suck signal ever! I live in West Covina, CA. The inter down every 1 hour! Damn! What the hell! They not even try to fix! Just dont care customer! Cancel for sure!

 – About 5 months ago.

Have to chime in with all others as to how incredibly bad charter spectrum e-mail is. So abysmal that I can't even fathom how they've not tried anything at all to fix it. The new spectrum...

Have to chime in with all others as to how incredibly bad charter spectrum e-mail is. So abysmal that I can't even fathom how they've not tried anything at all to fix it. The new spectrum design is so slow, clunky and touchy that even checking e-mail is a a massive exercise in futility. In 20+ years of e-mail, this is hands down, the worst. So bad that I'm assuming no QC/ QA was ever done prior to role out. And to this day it hasn't improved one iota. After 10+ years with charter, I'm more ready to move on than ever before. The only hold-up is my only other option is ATT Uverse and I dread dropping one horrid outfit for another with inferior internet speed. Oh well...

 – About 5 months ago.

Venting is not enough. We want them out of here. Get out of Colorado....

Venting is not enough. We want them out of here. Get out of Colorado.

 – About 5 months ago.

sucks! Reno Nevada...

sucks! Reno Nevada

 – About 5 months ago.

1) new webmail is awful - sloooooow and clunky; 2) our home internet is terribly inconsistent in terms of speed - netflix chokes mid-stream and has to be restarted; 3) want to make a comment or ask a...

1) new webmail is awful - sloooooow and clunky; 2) our home internet is terribly inconsistent in terms of speed - netflix chokes mid-stream and has to be restarted; 3) want to make a comment or ask a question? There's no non-human way to do that, and getting a human on the phone is difficult at best; 3) lip sync is abysmal on several local stations (Birmingham), while cable networks are fine, leading me to believe the techs at the head-end are not engineers; that's all for now....

 – About 5 months ago.

I wanted to cancel my phone service and keep my internet and was told that the monthly charge would be the same because I am "breaking" that bundle. I told them that it made no sense to have...

I wanted to cancel my phone service and keep my internet and was told that the monthly charge would be the same because I am "breaking" that bundle. I told them that it made no sense to have a service I never use and to have to pay the same price without it is lunacy. The worst part is that their overall tone was almost accusatory, like I was a felon for wanting to save money.

 – About 5 months ago.

Worst E-mail setup ever. Hate it, why do they think this is an improvement of any kind. Feel like I'm on a old Radio Shack computer in 1981. W.T.F? Go back to the old one, which sucked also, at...

Worst E-mail setup ever. Hate it, why do they think this is an improvement of any kind. Feel like I'm on a old Radio Shack computer in 1981. W.T.F? Go back to the old one, which sucked also, at least...Wow, Garbage.

 – About 5 months ago.

I want to tell the entire world how much I HATE Charter! ...

I want to tell the entire world how much I HATE Charter!

 – About 5 months ago.

They decided to send an incompetent tech to transfer our service to a new house, he didnt make all the checks he was supposed to and fried our 55" TV and the DVR box. Charter said we will know...

They decided to send an incompetent tech to transfer our service to a new house, he didnt make all the checks he was supposed to and fried our 55" TV and the DVR box. Charter said we will know within 2 weeks if they will replace our tv, its been 2 weeks and they are "waiting for the box test to finish". What the hell are they testing that takes 2 weeks? It does not turn on for christ sake! We are getting the run around badly...no one there knows what they are doing. Plus we are only getting 20 mb of 60mb for internet. Local lady says its because we are using a router. Wow, I get 1/3rd of my speed because of a router. A router causes 66.6% drop in speed? Funny is the fact at our old address, we were getting 45-55 mb speeds. Hmmmmm

 – About 5 months ago.

I am dumping cable this is the last draw all you see os the same old shit over and over never any new content just recycled garage repeated over and over I pay more for cable than car insurance '...

I am dumping cable this is the last draw all you see os the same old shit over and over never any new content just recycled garage repeated over and over I pay more for cable than car insurance ' charter cable sucks and some day we will have revenge and a new technology will replace this over priced BS service for good.

no servicr Traverse City MI

 – About 5 months ago.

One statewide television outage and two statewide major degradations of Internet access speed in one week in Massachusetts? Seriously? And they won't admit they're having issues when support...

One statewide television outage and two statewide major degradations of Internet access speed in one week in Massachusetts? Seriously? And they won't admit they're having issues when support is contacted.

 – About 5 months ago.

The new email is absolutely terrible!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! It is very user UNFRIENDLY!!!!!!!!!!!!!!!!!!!!!!!!!!! You try to click on your email and it disappears!! It is so bad that it...

The new email is absolutely terrible!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! It is very user UNFRIENDLY!!!!!!!!!!!!!!!!!!!!!!!!!!! You try to click on your email and it disappears!! It is so bad that it says I live in Traverse City and I live in Grand Haven!! What the heck is going on...I really wondered that today as I paid my charter bill!! They should NEVER have started the new system without working out all the problems first!!! Totally disgusted with Charter Spectrum!!

 – About 5 months ago.

So.... Any of you Charter IT people actually USED your POS email? What I used to be able to zip thru now takes FOREVER. Seriously, forget your new "Spectrum" BS and go back to your previous...

So.... Any of you Charter IT people actually USED your POS email? What I used to be able to zip thru now takes FOREVER. Seriously, forget your new "Spectrum" BS and go back to your previous email system. Forward tech progression means faster and better, not slower, cumbersome and just plain pissy to work with. Get with it Charter!

 – About 5 months ago.

why is Charter - Spectrum desktop email so unstable?
Really is absolutely awful.
If they spent less money on those stupid ads and more money putting it right, it would help!...

why is Charter - Spectrum desktop email so unstable?
Really is absolutely awful.
If they spent less money on those stupid ads and more money putting it right, it would help!

 – About 5 months ago.

Continuous audio drops on all channels........

Continuous audio drops on all channels.....

 – About 5 months ago.

Charter would not let me change the password to my own email account without having my husband's permission first because he's the 'account holder'! Seriously. It's 2015! In a...

Charter would not let me change the password to my own email account without having my husband's permission first because he's the 'account holder'! Seriously. It's 2015! In a similar situation years ago, my husband gave Charter 'authorization' to let me change the account without his permission. We found out today, that the exception to that policy is 'password changing'. Really? And do I follow one step behind him as well? Considering I have ALL of the account information including four digit pin, address, zip, social security, etc., it is NOT a matter of protecting our account for security purposes. That's an insult to even use that as an excuse. They weren't helpful nor were they the least bit interested in resolving our issue.

Due to a regulated industry, they continue to get away with horrible customer service and horrible policies. Deregulate them like the phone companies and things will change real fast. Calling Dish and Direct TV next!

 – About 5 months ago.

Charter would not let me change the password to my own email account without having my husband's permission first because he's the 'account holder'! Seriously. It's 2015! In a...

Charter would not let me change the password to my own email account without having my husband's permission first because he's the 'account holder'! Seriously. It's 2015! In a similar situation years ago, my husband gave Charter 'authorization' to let me change the account without his permission. We found out today, that the exception to that policy is 'password changing'. Really? And do I follow one step behind him as well? Considering I have ALL of the account information including four digit pin, address, zip, social security, etc., it is NOT a matter of protecting our account for security purposes. That's an insult to even use that as an excuse. They weren't helpful nor were they the least bit interested in resolving our issue.

Due to a regulated industry, they continue to get away with horrible customer service and horrible policies. Deregulate them like the phone companies and things will change real fast. Calling Dish and Direct TV next!

 – About 5 months ago.

Charter would not let me change the password to my own email account without having my husband's permission first because he's the 'account holder'! Seriously. It's 2015! In a...

Charter would not let me change the password to my own email account without having my husband's permission first because he's the 'account holder'! Seriously. It's 2015! In a similar situation years ago, my husband gave Charter 'authorization' to let me change the account without his permission. We found out today, that the exception to that policy is 'password changing'. Really? And do I follow one step behind him as well? Considering I have ALL of the account information including four digit pin, address, zip, social security, etc., it is NOT a matter of protecting our account for security purposes. That's an insult to even use that as an excuse. They weren't helpful nor were they the least bit interested in resolving our issue.

Due to a regulated industry, they continue to get away with horrible customer service and horrible policies. Deregulate them like the phone companies and things will change real fast. Calling Dish and Direct TV next!

 – About 5 months ago.

Charter would not let me change the password to my own email account without having my husband's permission first because he's the 'account holder'! Seriously. It's 2015! In a...

Charter would not let me change the password to my own email account without having my husband's permission first because he's the 'account holder'! Seriously. It's 2015! In a similar situation years ago, my husband gave Charter 'authorization' to let me change the account without his permission. We found out today, that the exception to that policy is 'password changing'. Really? And do I follow one step behind him as well? Considering I have ALL of the account information including four digit pin, address, zip, social security, etc., it is NOT a matter of protecting our account for security purposes. That's an insult to even use that as an excuse. They weren't helpful nor were they the least bit interested in resolving our issue.

Due to a regulated industry, they continue to get away with horrible customer service and horrible policies. Deregulate them like the phone companies and things will change real fast. Calling Dish and Direct TV next!

 – About 5 months ago.

Charter would not let me change the password to my own email account without having my husband's permission first because he's the 'account holder'! Seriously. It's 2015! In a...

Charter would not let me change the password to my own email account without having my husband's permission first because he's the 'account holder'! Seriously. It's 2015! In a similar situation years ago, my husband gave Charter 'authorization' to let me change the account without his permission. We found out today, that the exception to that policy is 'password changing'. Really? And do I follow one step behind him as well? Considering I have ALL of the account information including four digit pin, address, zip, social security, etc., it is NOT a matter of protecting our account for security purposes. That's an insult to even use that as an excuse. They weren't helpful nor were they the least bit interested in resolving our issue.

Due to a regulated industry, they continue to get away with horrible customer service and horrible policies. Deregulate them like the phone companies and things will change real fast. Calling Dish and Direct TV next!

 – About 5 months ago.

the new spectrum email is worst than when we all used dial up! after 25 years of having email i can say that they would have to do major improvements to get to 1930 yea i know we didn't have email...

the new spectrum email is worst than when we all used dial up! after 25 years of having email i can say that they would have to do major improvements to get to 1930 yea i know we didn't have email then that is my point!

 – About 5 months ago.

The DVR is recycled junk from 10 years ago. The software and interface are awful....

The DVR is recycled junk from 10 years ago. The software and interface are awful.

 – About 5 months ago.

I had to work so I recorded Stephen King's "The Stand" so I could watch it when I got home... Of course, all I got was a couple hours of King and then 4hrs of frozen screen for the rest of...

I had to work so I recorded Stephen King's "The Stand" so I could watch it when I got home... Of course, all I got was a couple hours of King and then 4hrs of frozen screen for the rest of the day.

FUCK CHARTER AND EVERYBODY THAT WORKS FOR THESE FUCKING ASSHOLES!!!