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Charter Communications

USA

DS light just went to flashing and my internet is down....

DS light just went to flashing and my internet is down.

 – About 19 hours ago.

Charter Communications

Alpena, MI, USA

Charter Business is the worst business to work with. I recommend to all my friends in business to avoid Charter Communications/Charter Business if at all possible.

Charter should take the...

Charter Business is the worst business to work with. I recommend to all my friends in business to avoid Charter Communications/Charter Business if at all possible.

Charter should take the word communication out of their name because it is the worst and last thing they ever do with their customers. Oh sure, when they're corting you you they are all over you, but after the sale, forget it. You are just shit on their shoes.

Casey Benton
K-otic Games
Alpena, MI

 – About 2 days ago.

Charter Communications

Sevierville, TN, USA

Municipal fiber optic ISP's like in Chattanooga are the future. Down with these monopolies!...

Municipal fiber optic ISP's like in Chattanooga are the future. Down with these monopolies!

 – About 4 days ago.

Charter Communications

Sevierville, TN, USA

I suspect that Charter is limiting bandwidth to my Directv box because it is an immediate competitor to their service. Often my Directv box experience disconnects when connected to the the internet...

I suspect that Charter is limiting bandwidth to my Directv box because it is an immediate competitor to their service. Often my Directv box experience disconnects when connected to the the internet (this is required for streaming). No other device in my household does this. It is possible that the Directv box sucks. However, Charter sucks more.
Consecutive daily downs since July 20th. Controlled blackouts to save money?

https://downdetector.com/status/charter-communications/archive

#Chartercantkeepitup

 – About 4 days ago.

Charter Communications

Sevierville, TN, USA

Charter sucks because they don't tell you about the hidden bandwidth cap located deep within their TOS. After going over 250gb they will turn your internet off for being a "hog". I am...

Charter sucks because they don't tell you about the hidden bandwidth cap located deep within their TOS. After going over 250gb they will turn your internet off for being a "hog". I am paying plenty of money, I will use all the bandwidth I require, thanks. Surely turning off the internet of those who use it the most won't make anybody angry. Let's be real here. They also suck because of the reasons listed in the two posts below me.

#Chartercantkeepitup

 – About 4 days ago.

Charter Communications

Sevierville, TN, USA

Charter sucks because there are no other ISP's offering service in my area which gives them the freedom to fuck us over, and they do. Hard and often they fuck us in our tight little assholes...

Charter sucks because there are no other ISP's offering service in my area which gives them the freedom to fuck us over, and they do. Hard and often they fuck us in our tight little assholes while they raise prices and degrade service. I hope they go bankrupt, but that won't happen seeing as they have a monopoly. /cry. DO SOMETHING GOVERNMENT PLEASE FOR THE LOVE OF OUR ASSHOLES! (AND OUR FREEDOM AND RIGHT TO UP-TO-DATE INFRASTRUCTURE) (also for the sake that monopolies are ILLEGAL)

 – About 4 days ago.

Charter Communications

Sevierville, TN, USA

Charter sucks because they have had a down everyday since July 20th. With a 3day up-time from July 17th to the 20th (Slow clap). Also I find myself often getting 2mbps down when playing my online...

Charter sucks because they have had a down everyday since July 20th. With a 3day up-time from July 17th to the 20th (Slow clap). Also I find myself often getting 2mbps down when playing my online games, even tho I am paying for 60 mbps I have never seen it go above 33mbps for more than a brief spike. Proof of downs: https://downdetector.com/status/charter-communications/archive

#Chartercantkeepitup

 – About 4 days ago.

Charter Communications

Suwanee, GA, USA

Suwanee, GA - Going up 20% for services. Say I have to stay with them for a year at the new higher price. Stupid idiot at customer no service told me that if I were happy with my services then I...

Suwanee, GA - Going up 20% for services. Say I have to stay with them for a year at the new higher price. Stupid idiot at customer no service told me that if I were happy with my services then I shouldn't mind paying for them. WTF!! Charter unfortunately is the only game in time. Georgians are screwed.

 – About 1 Week ago.

Charter Communications

Denton, TX, USA

Drops every 5 seconds, can't hold a connection like butter on a hot day. Just keeps dropping. So lame, so annoying, so WORTHLESS!...

Drops every 5 seconds, can't hold a connection like butter on a hot day. Just keeps dropping. So lame, so annoying, so WORTHLESS!

 – About 1 Week ago.

Charter Communications

Burleson, TX, USA

This new guide stinks! I have an elderly mother who lives with me, and just got her use to the old guide, now with this new Spectrum guide, the words and numbers are so small, you can' even see...

This new guide stinks! I have an elderly mother who lives with me, and just got her use to the old guide, now with this new Spectrum guide, the words and numbers are so small, you can' even see them. Not only that, we were not told before hand they were changing, and I come home Tuesday night, and I read my guide on the TV, nor know how to manuver the buttons on the remote now. I had to download something off the internet to walk me thru the process myself, as no one has called me back, after my complaint call on Tuesday, and this is Thursday.

This really sucks!

 – About 1 Week ago.

Charter Communications

USA

I dropped Charter and switched to Dish's Hopper! Best thing I ever did! I'm telling you all to contact your local Dish retailer today! You can't believe the difference!!...

I dropped Charter and switched to Dish's Hopper! Best thing I ever did! I'm telling you all to contact your local Dish retailer today! You can't believe the difference!!

 – About 1 Week ago.

Charter Communications

Weaverville, NC, USA

cant even stream netflix.. i have wireless and it drops almost every 2 minutes. You suck charter, i'm switching to comcast
...

cant even stream netflix.. i have wireless and it drops almost every 2 minutes. You suck charter, i'm switching to comcast

 – About 1 Week ago.

Charter Communications

Missoula, MT, USA

The internet service with Charter is appalling. Slow, unreliable and often disrupted...

The internet service with Charter is appalling. Slow, unreliable and often disrupted

 – About 1 Week ago.

Charter Communications

USA

Having trouble for a year and a half. Internet TV.

charter supervisor just told me its not his problem. They have been to my house about 20 times.Dont use Charter they dont...

Having trouble for a year and a half. Internet TV.

charter supervisor just told me its not his problem. They have been to my house about 20 times.Dont use Charter they dont care!!!!!!!!!!!!!!!!!!1

 – About 1 Week ago.

Charter Communications

Hoover, AL, USA

This stupid service offers good internet 1% of the time, and appalling internet the rest. I'm talking 0.05 mbps when I pay for 30. "Up to 30 mbps"? more like "never 30 mbps"...

This stupid service offers good internet 1% of the time, and appalling internet the rest. I'm talking 0.05 mbps when I pay for 30. "Up to 30 mbps"? more like "never 30 mbps"

 – About 1 Week ago.

Charter Communications

Dayton, TN, USA

Charter Communications nickle and dimes their customers. They are now starting to make everyone rent additional boxes for every TV to get the channels you would normally pick up with the TV by...

Charter Communications nickle and dimes their customers. They are now starting to make everyone rent additional boxes for every TV to get the channels you would normally pick up with the TV by itself. Switching to all digital, they say. I am switching to DISH and using my cell hotspot for internet. I can't pay them another dime. I would rather do without. Not that Comcast would be much better, but if they would let or make them compete in the same market, rather than allowing them to monopolize a community, I'd bet that would fix a lot of the junk they try to pull. Terrible company!

 – About 1 Week ago.

Charter Communications

USA

If you want quality services that are actually worth paying for, check out smartersolutionstv.com
or email me at smartersolutionstv@gmail.com
Or call 715-313-3452 to speak to a live...

If you want quality services that are actually worth paying for, check out smartersolutionstv.com
or email me at smartersolutionstv@gmail.com
Or call 715-313-3452 to speak to a live representative today. It is free install and if you tell me you're calling on behalf of this page I'll give your first 3 months free!

 – About 1 Week ago.

Charter Communications

Missoula, MT, USA

Moved to Missoula, MT in June. Got Charter because the condo laws don't allow satellite dishes on the balconies. THE WORST CABLE TV SERVICE I've HAD IN 20 YEARS! If you have a choice Don't...

Moved to Missoula, MT in June. Got Charter because the condo laws don't allow satellite dishes on the balconies. THE WORST CABLE TV SERVICE I've HAD IN 20 YEARS! If you have a choice Don't get Charter TV. IT is horrible service and expensive.

 – About 1 Week ago.

Charter Communications

Traverse, MI, USA

Let me save you money, and upgrade your services. Contact smartersolutionstv at smartersolutionstv@gmail.com, or call 715-313-3452. We do free next day installs and offer a $100 visa card....

Let me save you money, and upgrade your services. Contact smartersolutionstv at smartersolutionstv@gmail.com, or call 715-313-3452. We do free next day installs and offer a $100 visa card.

 – About 1 Week ago.

Charter Communications

Traverse, MI, USA

Hello people, i understand that a big corporation like this monopolizing all of your telecommunications services could be frustrating. The way they have their phone/internet/tv could be very annoying...

Hello people, i understand that a big corporation like this monopolizing all of your telecommunications services could be frustrating. The way they have their phone/internet/tv could be very annoying due to your Internet cutting out because the tv is sucking up all the juice, having your Internet speed slow down to practically dial-up speeds from 6-9. Feel free to contact me at 715-313-3452. Or email me at smartersolutionstv@gmail.com.
You may also visit our website smartersolutionstv.com, we offer 105mbps internet, an 8 tuner HD-DVR, and unlimited long distance nationwide for $10.00 a month!

 – About 1 Week ago.

Charter Communications

USA

To start, I had to buy another cable box for my kitchen tv, because now thanks to charter every tv needs one. And on top of that the internet is absolute garbage. It goes out probably 6 times a day...

To start, I had to buy another cable box for my kitchen tv, because now thanks to charter every tv needs one. And on top of that the internet is absolute garbage. It goes out probably 6 times a day lasting any where from a few minutes to a couple hours. And even when I do have it is almost always painfully slow. Then it'll take forever for me to get in contact with a phone operator (who are always trying to screw you) to send a truck, which tacks on a few more hours. I've had charter for at least the past 5 years and pay a couple hundred bucks a month for everything, so I should not have to deal with this.

 – About 2 weeks ago.

Charter Communications

Spring Green, WI, USA

High speed internet NOT....reliable cable NOT....phone NOT.....yet they expect you to pay for poor service. If my boss had the same problems with me that we have with charter I would have been fired...

High speed internet NOT....reliable cable NOT....phone NOT.....yet they expect you to pay for poor service. If my boss had the same problems with me that we have with charter I would have been fired a long time ago

 – About 2 weeks ago.

Charter Communications

Saint Charles, MO, USA

I had Charter for many years and it blew. My internet went out every day three or four times. I had to always reset the modem. They would send someone out who would tell me it was my fault. They...

I had Charter for many years and it blew. My internet went out every day three or four times. I had to always reset the modem. They would send someone out who would tell me it was my fault. They recommend a new modem so I got one. It still kept going out. I switched to At&T U-Verse and have not had an issue since. Charter is the worst!!!

 – About 2 weeks ago.

Charter Communications

Durango, CO, USA

This is the most useless company EVER. You report a problem and they do nothing about it...... Then they expect you to pay for service that you have never been able to use. WORST COMPANY EVER......

This is the most useless company EVER. You report a problem and they do nothing about it...... Then they expect you to pay for service that you have never been able to use. WORST COMPANY EVER...

 – About 2 weeks ago.

Charter Communications

South Lake Tahoe, CA, USA

I am so fucking pissed, not CSNBA, no Pac12. I cannot watch the the WA CAL game that is for 1st place in the Pac 12 North. No A's no Sharks, no Warriors. I cannot get A's on MLB either even...

I am so fucking pissed, not CSNBA, no Pac12. I cannot watch the the WA CAL game that is for 1st place in the Pac 12 North. No A's no Sharks, no Warriors. I cannot get A's on MLB either even though I am paying because I am in their viewing area.

 – About 2 weeks ago.

Charter Communications

Missoula, MT, USA

Fucking 3rd outage today .....fuck this shitty company! Can some other company come by and run them out of business already?...

Fucking 3rd outage today .....fuck this shitty company! Can some other company come by and run them out of business already?

 – About 2 weeks ago.

Charter Communications

Fond Du Lac, WI, USA

My speeds fluctuate from 30mbps to 1mbps alot, most of the time ill see 3mbps...

My speeds fluctuate from 30mbps to 1mbps alot, most of the time ill see 3mbps

 – About 2 weeks ago.

Charter Communications

USA

Tried to order NHL center ice. Nope. Can't get it. But I can get the SEC college football package? Thanks a lot. All those games are nationally televised. Is there a special presidents...

Tried to order NHL center ice. Nope. Can't get it. But I can get the SEC college football package? Thanks a lot. All those games are nationally televised. Is there a special presidents national addresses channel I can order too? I'm paying a premium for a list of channels that's inferior to Comcast and Direct TV. AND I can't order the sports package I want. Bad Deal.

 – About 2 weeks ago.

Charter Communications

White City, OR, USA

My internet goes out at least 3 or 4 times everyday and I constantly have to reset the the modem...

My internet goes out at least 3 or 4 times everyday and I constantly have to reset the the modem

 – About 2 weeks ago.

Charter Communications

Laramie, WY, USA

charter--continues to provide spotty connections, random interruptions, inconsistent speeds--0.5 one minute, 38.5 the next...WTF
...

charter--continues to provide spotty connections, random interruptions, inconsistent speeds--0.5 one minute, 38.5 the next...WTF

 – About 2 weeks ago.

Charter Communications

Decatur, AL, USA

I have an outage at least once every 3 days. On top of that, the other two days I have 2 Mbps download while I pay for 60 Mbps. I am receiving internet that is THIRTY TIMES slower than what I pay for....

I have an outage at least once every 3 days. On top of that, the other two days I have 2 Mbps download while I pay for 60 Mbps. I am receiving internet that is THIRTY TIMES slower than what I pay for. When I call them they are telling me that it's a problem with my modem or router, even though all of my neighbors and other city locals are having the exact same problem. Fix your shit charter.

 – About 2 weeks ago.

Charter Communications

Long Beach, CA, USA

Fuck charter I feel like watch what I do.bet they rat to the FBI about piracy issues.i cant even download shit off my device.bet they know its because they cant do shit unless itson a home computer.im...

Fuck charter I feel like watch what I do.bet they rat to the FBI about piracy issues.i cant even download shit off my device.bet they know its because they cant do shit unless itson a home computer.im canceling my shit once the contract is over.i dont want any bullshit fees.fuck u charter hope ur reading u rats.suck a horse dick and die while choaking on it.

 – About 2 weeks ago.

Charter Communications

Kalamazoo, MI, USA

Just got off a long online chat to try to log in to my account with Charter. Unsuccessful. And the Charter rep was chatting with me from Manila. So now Charter is off-shoring their customer...

Just got off a long online chat to try to log in to my account with Charter. Unsuccessful. And the Charter rep was chatting with me from Manila. So now Charter is off-shoring their customer service. Yet another reason to hate Charter. Go with broadcast, everybody!!! Cut the cable!!!!

 – About 2 weeks ago.

Charter Communications

Loudon, TN, USA

I pay over $200/mo for my bundle package. As of today, without warning, I now have to pay $35 MORE per month just to watch TV on all my sets. Thanks for the advance cc king notice Charter. Very...

I pay over $200/mo for my bundle package. As of today, without warning, I now have to pay $35 MORE per month just to watch TV on all my sets. Thanks for the advance cc king notice Charter. Very deceptive business practice. I have no other viable options so I just get to sit there and take it. Thank you sir, may I have another?

 – About 2 weeks ago.

Charter Communications

Anyone else experiencing lost emails and/or emails that show up 2-3 days later?
This started about 45 days ago, about late August. Something changed. I've used Charter.net for my email for...

Anyone else experiencing lost emails and/or emails that show up 2-3 days later?
This started about 45 days ago, about late August. Something changed. I've used Charter.net for my email for years - but I'm ready to pull the plug. Go to their site and try to find live help, all you can find is "virtual help". Really? Great strategy Charter! If you have too many folks who need help, just automate it! Brilliant!

 – About 2 weeks ago.

Charter Communications

Worland, WY, USA

my router keeps getting knocked offline every few minutes since sunday 10/5/14 in Laramie, Wyoming...

my router keeps getting knocked offline every few minutes since sunday 10/5/14 in Laramie, Wyoming

 – About 2 weeks ago.

Charter Communications

Lakeville, MN, USA

Thanks a lot Charter! Now we have to get a box for every TV in our house and pay $7 per box just to watch TV on top of the monthly charge because you think going digital is so cool! Charter sucks! I...

Thanks a lot Charter! Now we have to get a box for every TV in our house and pay $7 per box just to watch TV on top of the monthly charge because you think going digital is so cool! Charter sucks! I wish Comcast was in my area!

 – About 2 weeks ago.

Charter Communications

USA

What the fuck charter. Took you 4 months before you actually showed up to install my internet. Now it's down. I can't tell that it is any faster than AT&T uverse. Downloads the same, loads the...

What the fuck charter. Took you 4 months before you actually showed up to install my internet. Now it's down. I can't tell that it is any faster than AT&T uverse. Downloads the same, loads the same... And they just expanded speeds in my area. Buh-bye

 – About 2 weeks ago.

Charter Communications

USA

What the fuck charter. Took you 4 months before you actually showed up to install my internet. Now it's down. I can't tell that it is any faster than AT&T uverse. Downloads the same, loads the...

What the fuck charter. Took you 4 months before you actually showed up to install my internet. Now it's down. I can't tell that it is any faster than AT&T uverse. Downloads the same, loads the same... And they just expanded speeds in my area. Buh-bye

 – About 2 weeks ago.

Charter Communications

Ringgold, GA, USA

I USE MY HOME INTERNET FOR WORK!!! WOW!!!!!!!...

I USE MY HOME INTERNET FOR WORK!!! WOW!!!!!!!

 – About 2 weeks ago.

Charter Communications

USA

I have to restart my router every 10 minutes because the Internet goes out whenever it wants. Charter is truly the worst isp in history ...

I have to restart my router every 10 minutes because the Internet goes out whenever it wants. Charter is truly the worst isp in history

 – About 2 weeks ago.

Charter Communications

Washburn, MO, USA

Very sad to see how this once promising company is implementing digital service. The company has no new ideas and is milking every cent before customers are forced to leave. Enticing new customers...

Very sad to see how this once promising company is implementing digital service. The company has no new ideas and is milking every cent before customers are forced to leave. Enticing new customers apparently is much more important than holding existing customers. It is hard to change all 3 services but when Charter dares us to do so with poor technical strategy, impossible pricing plans and silly customer support, what is a customer to do? I stay almost like one watches a replay of a video of an accident ...morbid curiosity to see how much worse this can get.

 – About 2 weeks ago.

Charter Communications

Atascadero, CA, USA

We're paying $140 a month for their stupid internet/cable package and I'm still not able to stream HD youtube whenever I want? FUCK YOU CHARTER. one of the worst companies out there, and it...

We're paying $140 a month for their stupid internet/cable package and I'm still not able to stream HD youtube whenever I want? FUCK YOU CHARTER. one of the worst companies out there, and it sucks because they have the monopoly in my area.

 – About 2 weeks ago.

Charter Communications

Hampstead, NC, USA

Charter sucks. Cable tv sucks. TV sucks. They are dying because they try and fleece their customers. I pay for all this cable TV programming yet it is riddled with commercials to the point that it is...

Charter sucks. Cable tv sucks. TV sucks. They are dying because they try and fleece their customers. I pay for all this cable TV programming yet it is riddled with commercials to the point that it is unwatchable. I can't even find out how to contact them on their web site. If not for the wife and kid I would have told them to take a hike a long time ago. They do all they can to block any access to other access like apple tv and roku channels. ESPN has SEC TV but no channel here or cannot get it online. My internet is really all I care about. TV could disappear tomorrow and I wouldn't miss it. I won't feel a bit sorry for them when cable tv as we know it does disappear.

 – About 2 weeks ago.

Charter Communications

Saint Louis, MO, USA

ALWAYS down and they can't fix it and don't care! What happened to net neutrality?...

ALWAYS down and they can't fix it and don't care! What happened to net neutrality?

 – About 3 weeks ago.

Charter Communications

Asheville, NC, USA

NO CUSTOMER SERVICE! 2 HOUR WAIT TO GET THROUGH AND THEN NO HELP! ISN'T THERE ANOTHER WAY?? >:(
...

NO CUSTOMER SERVICE! 2 HOUR WAIT TO GET THROUGH AND THEN NO HELP! ISN'T THERE ANOTHER WAY?? >:(

 – About 3 weeks ago.

Charter Communications

Kalispell, MT, USA

First, Charter tells me I "have" to change my eMail address in a form letter. I do. Then when I try to get into my new eMail address, I can't, and there is nothing -- NO THING -- in the...

First, Charter tells me I "have" to change my eMail address in a form letter. I do. Then when I try to get into my new eMail address, I can't, and there is nothing -- NO THING -- in the way of communications to find an answer: not the robot listed in the sidebar, no website that actually has tabs for Customer Service, and of course, there is no physical mailing address on the form letter to write to. And, as it turns out, I didn't "have" to change my eMail address (so much for the endless global eMail I sent out to tell everyone about the "new" address). I've since changed to gmail.

Second, I just now (October) got another form letter telling me they're hiking my monthly service amount. They did that last year, I actually talked to someone in the billing department listed on my bill to say I live under the governmental poverty level. They kindly dropped the new service price. But here we go again. I called the number listed about four times daily since October 1 (it's the 3rd today), did my hitting Operator/0 ten times to get rid of the obnoxious, useless menu and get a human being -- useful sometimes -- and got put on hold every time. Longest wait without an answer? Forty-seven minutes. Still no answer as I write this.

Charter is anything but a communications company. They are -- with the exception of the chat with billing a year ago -- a fraud. Nothing on their website such as Customer Service or Contact Us or Help or Support that actually, really connects to anyone. My best guess? A CEO and a janitor who cleans the little room all this comes out of. The pox on the company.

Furiously -- Jill Alexander

 – About 3 weeks ago.

Charter Communications

Duluth, GA, USA

I lose internet daily, for very annoying periods of time at very random times all throughout the day. Bough myself a 90 dollar router hoping to fix this problem but nope. Charter servers were built in...

I lose internet daily, for very annoying periods of time at very random times all throughout the day. Bough myself a 90 dollar router hoping to fix this problem but nope. Charter servers were built in the 50's I guess. Most shit internet service provider I have ever had. They don't even deduct or make up for the monthly pay when internet is rarely working. Why do I even pay for this garbage anyways? Ass. Total ass service.

 – About 3 weeks ago.

Charter Communications

fucking charter can't even connect me to a server for a consistent period. if it's raining, internet goes out. if it's sunny, internet goes out. If I need to get online, it's down....

fucking charter can't even connect me to a server for a consistent period. if it's raining, internet goes out. if it's sunny, internet goes out. If I need to get online, it's down. Tried streaming movies? nope, not without losing the signal. I'm trying to search with google, sends me to the charter search page. Cable picture was worse than over the air signal through rabbit ears, customer service? it's a fucking robot! fucking useless cunting bastards want to charge more for the ability to stream hd quality movies, well they're not getting my sheckles!

 – About 3 weeks ago.

Charter Communications

USA

I love paying for "high speed" internet, I've even been told it's great. I wouldnt know since it's ALWAYS out. #chartersucks. ...

I love paying for "high speed" internet, I've even been told it's great. I wouldnt know since it's ALWAYS out. #chartersucks.

 – About 3 weeks ago.

Charter Communications

Webster, MA, USA

the cherter guy just asked me if id be willing to go on a date with him. im 18. he was in his fifties. he then asked if i live alone....

the cherter guy just asked me if id be willing to go on a date with him. im 18. he was in his fifties. he then asked if i live alone.

 – About 3 weeks ago.

Charter Communications

San Luis Obispo, CA, USA

Stop fucking blocking my emails as SPAM. It's hard to run a business when you have to deal with a shitty company like Charter. ...

Stop fucking blocking my emails as SPAM. It's hard to run a business when you have to deal with a shitty company like Charter.

 – About 3 weeks ago.

Charter Communications

Denver, CO, USA

Internet has been down for 24 hours and the earliest that a technician can come by is two days from now. Assholes...guess I'll have to read a book until then...

Internet has been down for 24 hours and the earliest that a technician can come by is two days from now. Assholes...guess I'll have to read a book until then

 – About 3 weeks ago.

Charter Communications

Klamath Falls, OR, USA

Charter I can't stand your company. This company has so many problems with scheduling that I can't even GET the internet installed because they are so terrible. I scheduled an apt for...

Charter I can't stand your company. This company has so many problems with scheduling that I can't even GET the internet installed because they are so terrible. I scheduled an apt for Saturday. Saturday comes and no one shows up. I then call and wonder where my apt was. They tell me that my apt was rescheduled without my knowledge. They NEVER EVEN LET ME KNOW THAT IT WAS BEING RESCHEDULED. They then scheduled me for Wednesday and then THEY CAME LATE TO THE SCHEDULE SO I WASNT THERE. I called later that day to reschedule for the earliest apt and the guy told me TOMORROW THURSDAY FROM 8-10! Well At 9:30 thursday I called in and they said it was for THURSDAY THE NEXT WEEK. I rescheduled again for the NEXT WEDNESDAY and now am I wondering if it is even worth any of it! WHAT TO I DO, CHARTER PLEASEEEEE

 – About 3 weeks ago.

Charter Communications

Slidell, LA, USA

YOUR DVR TECHNOLOGY IS SO ANCIENT COMPARED TO DIRECT TV'S OR STARZ. SCROLLING IN THE ON-DEMAND SECTION TAKES FOREGER. IF I AM IN SEASON TWO OF A SERIES, I HAVE START AT SEASON ONE AND SCROLL...

YOUR DVR TECHNOLOGY IS SO ANCIENT COMPARED TO DIRECT TV'S OR STARZ. SCROLLING IN THE ON-DEMAND SECTION TAKES FOREGER. IF I AM IN SEASON TWO OF A SERIES, I HAVE START AT SEASON ONE AND SCROLL THROUGH ALL THE SEASON ONE SHOWS. SO SLOWWWWWWWWWWWWWWWWWWWWWW.

 – About 3 weeks ago.

Charter Communications

Spartanburg, SC, USA

FUCK YOU CHARTER INTERNET!!!! CAN'T EVEN WATCH A 3 MINUTE YOUTUBE VIDEO WITHOUT INTERRUPTIONS, CAN'T DO HOMEWORK WITHOUT INTERRUPTIONS. BOUGHT A $120 NETGEAR WIRELESS MODEM, STILL DOESN'T...

FUCK YOU CHARTER INTERNET!!!! CAN'T EVEN WATCH A 3 MINUTE YOUTUBE VIDEO WITHOUT INTERRUPTIONS, CAN'T DO HOMEWORK WITHOUT INTERRUPTIONS. BOUGHT A $120 NETGEAR WIRELESS MODEM, STILL DOESN'T WORK BECAUSE OF CHARTER. CAN BARELY SEE HALF THESE COMMENTS BECAUSE CHARTER FUCKEN SUCKS!!! YOU WILL BE DROPPED BY THE END OF THE THIS MONTH!!!

 – About 3 weeks ago.

Charter Communications

La Crosse, WI, USA

Hey Charter - - I notice you have yet another new ad on making fun of DISH for charging $10 extra per month to get HD. DEAR CHARTER - - SO DO YOU! Are you that out of touch to not remember you...

Hey Charter - - I notice you have yet another new ad on making fun of DISH for charging $10 extra per month to get HD. DEAR CHARTER - - SO DO YOU! Are you that out of touch to not remember you charge $$ for your stupid motorola boxes that consume more energy than most refrigerators? WOW.. How can a company be this stupid? WAKE UP CHARTER!

 – About 3 weeks ago.

Charter Communications

La Crosse, WI, USA

Charter you are horrid. Why is your service so completely unreliable? You are a greedy monopoly and you better hope i never get elected to public office. Your company will be the FIRST one to...

Charter you are horrid. Why is your service so completely unreliable? You are a greedy monopoly and you better hope i never get elected to public office. Your company will be the FIRST one to go. No matter what it takes...

 – About 3 weeks ago.

Charter Communications

Rosemount, MN, USA

Charter who the fuck give you authority to change my channel to your dumb greedy new digital BS give me more money. Just wait your shit cable will go down when Live Tv and movies are free on...

Charter who the fuck give you authority to change my channel to your dumb greedy new digital BS give me more money. Just wait your shit cable will go down when Live Tv and movies are free on internet. You will loose.

 – About 3 weeks ago.

Charter Communications

Oxford, MA, USA

We're going all digital so you TV won't work with a cable directly hooked up to it why cause we somehow don't make enough that's why! FUCK YOU WITH A RAZORBLADE DILDO GREEDY FUCKS! I...

We're going all digital so you TV won't work with a cable directly hooked up to it why cause we somehow don't make enough that's why! FUCK YOU WITH A RAZORBLADE DILDO GREEDY FUCKS! I guess being charged more on a yearly basis for crap isn't enough you need anti trust case shoved firmly up your ass.

 – About 3 weeks ago.

Charter Communications

Anderson, SC, USA

Fucking shitheads our dvr box just reset for NO REASON WHATSOEVER! Fucking con artist bastards there has got too be a better option then these pathetic fucks. ...

Fucking shitheads our dvr box just reset for NO REASON WHATSOEVER! Fucking con artist bastards there has got too be a better option then these pathetic fucks.

 – About 3 weeks ago.

Charter Communications

Alhambra, CA, USA

FUCK YOU CHARTER...

FUCK YOU CHARTER

 – About 3 weeks ago.

Charter Communications

Great Falls, MT, USA

Talked to charter 5 times in one week. They told me there is a problem with my internet, and has been for a month..so I pay 60 bucks a month for 30mbs...om getting .58mbs..they refunded me 7dollars...

Talked to charter 5 times in one week. They told me there is a problem with my internet, and has been for a month..so I pay 60 bucks a month for 30mbs...om getting .58mbs..they refunded me 7dollars for my trouble..7 DOLLARS!!! ARE YOU KIDDONG ME?!?

 – About 3 weeks ago.

Charter Communications

Missoula, MT, USA

I have talked with 15 different reps in two weeks. What great outcome....i get to call again!!! I even told one lady today...ibet you money you can't fix my cable. She said I bet I can....let me...

I have talked with 15 different reps in two weeks. What great outcome....i get to call again!!! I even told one lady today...ibet you money you can't fix my cable. She said I bet I can....let me restart your modem...i said..i am on the phone connected to that modem...she said oh it will be ok...guess what....DISCONNECTED
..DUH..wow. also now i have to log into two different websites one to check mail one to check bill because i live in montana and they screwed up when transferring email from optima. Oh and don't get me started on the new speeds...oh wait you have to pay more if you want to use them...my dvr keeps going into what they call a "vacation" mode and shuts off so I have to keep calling and keep hearing..Hum I don't know why it does that.....i need a vacation mode every time I talk to one just to calm myself down. Wow when the comedian who says "here's your sign " needs to go hand out a ton at that office!!!! N4b4x.

 – About 3 weeks ago.

Charter Communications

Crescent City, CA, USA

Also, they left the internet cable going through our neighbor's backyard. We are one lawnmower accident from being disconnected....

Also, they left the internet cable going through our neighbor's backyard. We are one lawnmower accident from being disconnected.

 – About 3 weeks ago.

Charter Communications

Crescent City, CA, USA

My mother's boyfriend had our internet changed to Charter because it was 'cheaper'.
Now I can't fucking watch anime or play League of Legends because they installed a firewall on...

My mother's boyfriend had our internet changed to Charter because it was 'cheaper'.
Now I can't fucking watch anime or play League of Legends because they installed a firewall on the fucking modem! Fuck Charter!

 – About 3 weeks ago.

Charter Communications

Fort Worth, TX, USA

Here in Ft. Worth, TX, Charter has forced us to use the Cisco DTA 170HD box to tune and decode all their signals. The channels we do get frequently pixilate and right now about 10 to 15 channels we...

Here in Ft. Worth, TX, Charter has forced us to use the Cisco DTA 170HD box to tune and decode all their signals. The channels we do get frequently pixilate and right now about 10 to 15 channels we can't receive at all. Charter has crammed like 10 channels into the standard 6MHz bandwidth by using a high level of compression. They just keep trying to jam in more and more channels and the quality of each channel goes down--some to the point of not even being available now. Standard Definition cable is way worse that the good days of the 6MHz TV broadcast analog signals. And now we are forced to use their black box because Charter doesn't have to do a truck roll to start service, change service upgrades or end service. It also means we can't use the tuners in our TVs or VCRs or DVRs to record shows. All the changes have benefited Charter and hurt the consumer. I don't know if we will ever get the 15 channels back that the black box can't receive.

 – About 3 weeks ago.

Charter Communications

Sparks, NV, USA

eat shit and die charter!...

eat shit and die charter!

 – About 3 weeks ago.

Charter Communications

Laramie, WY, USA

what a bag over the head, punch in the fucking face. I've never experienced such shit service and such useless customer service. I can't play games, stream shows. Nothing. there's no...

what a bag over the head, punch in the fucking face. I've never experienced such shit service and such useless customer service. I can't play games, stream shows. Nothing. there's no other options for providers here so I guess I am fucked. Charter, you're the absolute worst.

 – About 3 weeks ago.

Charter Communications

Madison, WI, USA

Charter suck my dick. Getting 400ms pings everywhere. Fuck you. Fuck you....

Charter suck my dick. Getting 400ms pings everywhere. Fuck you. Fuck you.

 – About 3 weeks ago.

Charter Communications

Alhambra, CA, USA

We don't pay you over a hundred dollars a month for crappy internet!! FUCK YOU!!...

We don't pay you over a hundred dollars a month for crappy internet!! FUCK YOU!!

 – About 3 weeks ago.

Charter Communications

Montrose, CO, USA

Internet like it's 1994. 56K baby, oh yea. Gonna watch this YouTube video next week. It's like having my very own time machine that only goes backwards.
Seriously though, I get speeds...

Internet like it's 1994. 56K baby, oh yea. Gonna watch this YouTube video next week. It's like having my very own time machine that only goes backwards.
Seriously though, I get speeds lower than 20K (0.2Mbs) at times ... the times I actually want to use it. I've been repeatedly told there is no problem "on their end" and service techs tell me it "all checks out fine." The typical "turn it off and turn it back on" attempts do nothing. Direct wiring to the modem changes nothing yet they still blame my router and say my modem is fine. Off peak speeds are pretty normal though. You know, off peak, like when I'm not at home and no one else is either. So sick of paying $70 a month for this crap. Sadly I have no other option in my area.

 – About 4 weeks ago.

Charter Communications

USA

Simple vent: fuck you charter ....

Simple vent: fuck you charter .

 – About 4 weeks ago.

Charter Communications

Saint Johnsbury, VT, USA

Charter Switched to digital. Every tv needs a converter box. Lines out the door at their office. If you have another problem you are screwed. I only need a remote and the line is out the door into...

Charter Switched to digital. Every tv needs a converter box. Lines out the door at their office. If you have another problem you are screwed. I only need a remote and the line is out the door into the street. My remote died after standing in the line once already. There is one, that's right one, person behind the counter. Twenty minutes later and the only line movement was people leaving pissed off without what they came for. Charter sucks.

 – About 4 weeks ago.

Charter Communications

Saint Johnsbury, VT, USA

Charter Switched to digital. Every tv needs a converter box. Lines out the door at their office. If you have another problem you are screwed. I only need a remote and the line is out the door into...

Charter Switched to digital. Every tv needs a converter box. Lines out the door at their office. If you have another problem you are screwed. I only need a remote and the line is out the door into the street. My remote died after standing in the line once already. There is one, that's right one, person behind the counter. Twenty minutes later and the only line movement was people leaving pissed off without what they came for. Charter sucks.

 – About 4 weeks ago.

Charter Communications

Saint Louis, MO, USA

Such a trash internet provider. Full of liars, with absolute trash customer service. If there was ANY other internet provider near my home, I would switch to it without even f**king blinking....

Such a trash internet provider. Full of liars, with absolute trash customer service. If there was ANY other internet provider near my home, I would switch to it without even f**king blinking.

 – About 4 weeks ago.

Charter Communications

Albertville, AL, USA

They make you pay outrageous amounts of dosh for poor internet speeds....

They make you pay outrageous amounts of dosh for poor internet speeds.

 – About 4 weeks ago.

Charter Communications

Lake Mary, FL, USA

We've had get the digital box for basic tv as of two days ago here in Brooklyn, CT It keep saying I'm in Lake Mary, FL.....well, I am in Connecticut. Not FL.. WELL, I'm trying to watch...

We've had get the digital box for basic tv as of two days ago here in Brooklyn, CT It keep saying I'm in Lake Mary, FL.....well, I am in Connecticut. Not FL.. WELL, I'm trying to watch Sleepy Hollow. The darn program freezes up and you miss most of it......but get this.....it unfreezes for the commercials! WTH is that all about. AND they knew they were sticking us by making us all go digital, even basic tv.......so why weren't they prepared for this? We call and they say "yes, we know, we're out fixing the lines now"........huh? Since Tuesday they've been out fixing the lines? ya, right. We're supposed to believe that crap? AND get billed for it. I have ATT internet AND telephone and Uverse is sounding good to me. The apt. I rent HAD charter basic line in here so I HAVE to use it. I am getting my own place and getting something else that WORKS so I can watch TV. I'm retired now for cripes sake. AND have time to watch TV shows I've been missing........and now I'm stuck with a digital box. CRAP. I missed just about ALL of Sleepy Hollow......but have seen all the commercials fine. This sucks. Froze up again. Works five mintues then freezes up for 12minutes. On and off. This sucks. FIX IT. They should be prepared for this BEFORE they stick everybody with cable digital boxes. NOT happy here.

 – About 4 weeks ago.

Charter Communications

Lake Mary, FL, USA

I am in Connecticut.......not Lake Mary, FL, USA. I just wrote the OMG.....I was perfectly fine and happy with NO digital box. JUST Basic cable. NOW they made us get the digital box or NO basic or tv...

I am in Connecticut.......not Lake Mary, FL, USA. I just wrote the OMG.....I was perfectly fine and happy with NO digital box. JUST Basic cable. NOW they made us get the digital box or NO basic or tv at all. NOW even basic low channels AND all the other channels freeze up right when the show is getting good. By the time it comes back on you missed at least five mintues or more of it. WTH is going on? AND we have to pay for this? They could have at least had the lines ready for ALL the people they made go digital. Will they not charge us for all these wasted days? It's been two days of freezing up now. Not fair to charge. AND my neighbor has no Chater internet. Thank God I have AT&T DSL. AND AT&T telephone. They can come here and use my TV and internet. BUT where I rent HAD basic Charter. FINE until they went digital. Why don't these companies PLAN on making thousands of people GO digital before they do it. NOW they're out fixing lines. Ya sure they are. We're supposed to believe that crap. Let me tell you, too. I have ATT internet. It's only $14.95 a month and it's ALOT faster than the super Charter internet I had in Mass. ALOT faster speed.

 – About 4 weeks ago.

Charter Communications

Lake Mary, FL, USA

OMG....I was perfectly fine and happy with NO digital box. Just Extended Basic. NOW, since they went digital and I had to get a box....all I have is EVERY channel freezing up for at least two...

OMG....I was perfectly fine and happy with NO digital box. Just Extended Basic. NOW, since they went digital and I had to get a box....all I have is EVERY channel freezing up for at least two minutes....then it unfreezes for 5 minutes then freezes up for another two mintues. This is constant. Sickening. WTF AND now we have to pay for this crappy digital box. Was better with NO digital. At least I was calm and happy with Basic tv. I am so sad

 – About 4 weeks ago.

Charter Communications

De Forest, WI, USA

Second day of Charter internet not working right or at freakin all ! My daughter is home sick and just wants to watch some Netflix since we had to get rid of Charter tv because they charge a...

Second day of Charter internet not working right or at freakin all ! My daughter is home sick and just wants to watch some Netflix since we had to get rid of Charter tv because they charge a ridiculous amount for very little amount of channels,They charge a crap ton for there crappy service, if you miss a payment and dont pay it right away they turn you off And put you in collections, they are heartless, they are Stuck Up. Not sure this message will even go through.

 – About 4 weeks ago.

Charter Communications

Burbank, CA, USA

Worst cable and internet provider around. Dishonest, no customer service, no retention ability...nothing worthwhile about this company to be still business...it really does take a country of fucking...

Worst cable and internet provider around. Dishonest, no customer service, no retention ability...nothing worthwhile about this company to be still business...it really does take a country of fucking idiots to manage to keep a company like this afloat.

 – About 4 weeks ago.

Charter Communications

Anderson, SC, USA

@Pinson AL.USA why don't you shut the fuck up dipshit? I don't give a fuck about your smartass sarcastic retorts and this is a site where we vent and CAN VENT about Charter so cry me a river...

@Pinson AL.USA why don't you shut the fuck up dipshit? I don't give a fuck about your smartass sarcastic retorts and this is a site where we vent and CAN VENT about Charter so cry me a river bitch talking too me like any other kiss ass dumbfuck .


Charter customer does when they blame the CUSTOMER and not the company. Fuck you with a rusty knife bitch. I hope you get all of these problems and more great karma for smug gloating fucktards like yourself . Im rooting for ya bud!

I guess in your dumbass mentality also that means every one of these people who vented here its THEIR FAULT oh noezz wow we are all dumb then how stupid can we possibly be that we sign up for a company that lies all the fucking time takes advantage of its customers rips them off consistently with their constant price gouging internet fuckups volume cutting out dvr issues etc...


Yeah dude WE sure are the PROBLEM its kiss asses like you that are the problem you think just because you don't have any issues that you can come here mock and shit on those who do claiming its THEIR fault.


Motherfucker you aint no computer genius so cut that bullshit out and even if you were you're still one of those predictable dipshits who blames the customer and ignores the accountability of the company itself.



Now at that you have been served motherfucker know your place people vent here and will continue too and the maker of this site has graciously and generously allowed us too do so and I will damn well continue too VENT about all the bullshit Charter has put so many of us through some of us for years others just recently but still the customer matters and the customer counts.

Btw I never bother too read bullshit from the likes of people like you I read a tiny ounce of your idiocy and I was bored immediately. Don't waste my time again douchebag.

 – About 4 weeks ago.

Charter Communications

Anderson, SC, USA

Dumb fucks strike again! Now we do not even have volume on our television and when we do it only lasts about 10 minutes each time if even that. Thank you Lovely Charter you shitheads should have been...

Dumb fucks strike again! Now we do not even have volume on our television and when we do it only lasts about 10 minutes each time if even that. Thank you Lovely Charter you shitheads should have been sued a long ass time ago so sick of you bastards bullshit !!!!Fuck you idiots . Once again addressed too charter not this site in general I fucking love this site always have.

 – About 4 weeks ago.

Charter Communications

Bay City, MI, USA

Like to add also, I bet you all the net cafes and Barns and Nobles are running just fine and dandy.. So i suppose I could go outside and take a walk, or go to the bookstore huh... ...

Like to add also, I bet you all the net cafes and Barns and Nobles are running just fine and dandy.. So i suppose I could go outside and take a walk, or go to the bookstore huh...

 – About 4 weeks ago.

Charter Communications

Bay City, MI, USA

same problems all over michigan, good grief this is freaking ridiculous.
tis seems to have happened right after our week of torrential rainfall,
close to flood watch.....

same problems all over michigan, good grief this is freaking ridiculous.
tis seems to have happened right after our week of torrential rainfall,
close to flood watch..

 – About 4 weeks ago.

Charter Communications

Saint Louis, MO, USA

There is a larger problem here. YES Charter does suck but here in the St. Louis MO Area we have no other Broadband choices.... I mean there is AT&T if I want crappy 18Mb/s download with a 1Mb/s...

There is a larger problem here. YES Charter does suck but here in the St. Louis MO Area we have no other Broadband choices.... I mean there is AT&T if I want crappy 18Mb/s download with a 1Mb/s upload, That is the fastest package I can get. That is nowhere near fast enough for me. I mean really it's 2014 and the country that built the internet is now behind third world country's because of OUR Government. With Charter I get 30Mb/s download with a 4Mb/s upload. It is O.K. Sometimes but other times it also is not Enough and the amount of downtime as of late has been truly painful. Google Fiber tried to come through here as it's already in KC MO but local government decided not to help whatsoever in their efforts to bring this city better internet. GO FIGURE, THANK YOU AT&T AND CHARTER. I thought this was a free country but I seem to be LOCKED Into the better of two evil's with no way out... Also Why do the internet providers always raise download speeds but never talk about or raise upload speed? Upload isn't important right? That's what they want you to believe. If on a good day I manage to hit 100Mb/s charter download my upload always stays RIGHT AT 4. I stream video to the internet and need good speeds I can't get it therefore have to lower my quality to even be able to stream at all. MONOPOLY ANYONE??? I thought that was illegal? WOW.

 – About 4 weeks ago.

Charter Communications

Riverside, CA, USA

RANDOM ASS DISCONNECTIONS EVERY 20 MINUTES OR SO FOR ABOUT 30 SECONDS-1MINUTE...IP NEVER CHANGES EITHER!! FUCK CHARTER!!...

RANDOM ASS DISCONNECTIONS EVERY 20 MINUTES OR SO FOR ABOUT 30 SECONDS-1MINUTE...IP NEVER CHANGES EITHER!! FUCK CHARTER!!

 – About 4 weeks ago.

Charter Communications

USA

Wind blows and my internet goes down. Its not like I was busy working on college or anything but you know the fucknuts they have working for charter. They don't care....

Wind blows and my internet goes down. Its not like I was busy working on college or anything but you know the fucknuts they have working for charter. They don't care.

 – About 4 weeks ago.

Charter Communications

Ironton, MN, USA

The switch to all digital requires a receiver on all TV's for an additional charge and the proposed "benefits/upgrades" are hardly worth it. The only option is to switch to Dish -...

The switch to all digital requires a receiver on all TV's for an additional charge and the proposed "benefits/upgrades" are hardly worth it. The only option is to switch to Dish - Monopoly! Charter Sucks!

 – About 4 weeks ago.

Charter Communications

Denver, CO, USA

Went down to Charter today and cancelled service effective immediately. Idiot behind the desk said to bring back the modem and cablebox. Hello in there, I don't have either. Charter could care...

Went down to Charter today and cancelled service effective immediately. Idiot behind the desk said to bring back the modem and cablebox. Hello in there, I don't have either. Charter could care less whether they have your business. Goodbye Charter, hello Roku!

 – About 4 weeks ago.

Charter Communications

Saint Louis, MO, USA

SPECTRUM IS BULLSHIT. THEY FUCKING LIE LIE LIE...

SPECTRUM IS BULLSHIT. THEY FUCKING LIE LIE LIE

 – About 1 Month ago.

Charter Communications

Saint Louis, MO, USA

well my dad calls charter at least 3 times a week because of the cable. it freezes, the guide doesn't work, we have trouble with tiling, etc. my dad just called and the stupid bitch hung up on...

well my dad calls charter at least 3 times a week because of the cable. it freezes, the guide doesn't work, we have trouble with tiling, etc. my dad just called and the stupid bitch hung up on him. this charter spectrum fucking sucks. also the internet is supposed to be the fastest ever and its not. its slow as shit. when my dad calls to tell them his problems they call him a liar, they run him around and then they say they wanna send a tech out to see what the problem is but when they get here and plug in their machine they say there is no problem at that time so they charge us $45 every time they come out here. we've have recorded the shows where the guide is wrong or there is tiling and showed this to them and they still charged us $45 for nothing. then we call and they say the guide says planet of the apes and its not planet of the apes its another movie. they say that we need 6 different people to call in to complain about the same problem. they spend billions of dollars on there fucking commercials but cant fix the problems that we report

 – About 1 Month ago.

Charter Communications

La Junta, CO, USA

Thanks, Charter! Since the conversion to digital has made channel surfing virtually impossible due to the 2+ second response time from the horrible cable boxes, I'm going to save hours every day...

Thanks, Charter! Since the conversion to digital has made channel surfing virtually impossible due to the 2+ second response time from the horrible cable boxes, I'm going to save hours every day by NOT watching TV!

 – About 1 Month ago.

Charter Communications

USA

Charter bought the internet service in WYOMING, charged $30 more for the same poor service. Not only that, but they don't give us the same services they give to other States, can't get GO tv...

Charter bought the internet service in WYOMING, charged $30 more for the same poor service. Not only that, but they don't give us the same services they give to other States, can't get GO tv on your phone. The internet is slow and breaks down, they have no solution. Charter MIGHT be as bad as COMCAST

 – About 1 Month ago.

Charter Communications

Knoxville, TN, USA

Charter "claims" it has great service even in bad weather conditions. Our Service has gone out at least 20 times in the last year at our business causing Loss of costumers do to the fact our...

Charter "claims" it has great service even in bad weather conditions. Our Service has gone out at least 20 times in the last year at our business causing Loss of costumers do to the fact our credit card machine goes out when our service goes out and our phones so customers cannot contact us for information and has caused our fire alarm system to shut off causing emergency response to show up on our property charging us for the false alarm and we are already loosing money due to that we can't take credit cards while the lines are down. I would highly recommend any other company besides Charter

 – About 1 Month ago.

Charter Communications

East Saint Louis, IL, USA

Charter keeps claiming they 'are upgrading' but after numerous calls, new modem, new wires, and excuses....I still cannot surf or watch a movie without loss of signal! Off! On! OFF ON! Tired...

Charter keeps claiming they 'are upgrading' but after numerous calls, new modem, new wires, and excuses....I still cannot surf or watch a movie without loss of signal! Off! On! OFF ON! Tired of the excuses and outages!

I'd gladly quit them if there was a decent alternative! DSL ain't it!

 – About 1 Month ago.

Charter Communications

Denton, TX, USA

Charter Internet 30Mbps is so bad for video games....

Charter Internet 30Mbps is so bad for video games.

 – About 1 Month ago.

Charter Communications

USA

Charter out for the 5th time this month. They truly Suck!!!!...

Charter out for the 5th time this month. They truly Suck!!!!

 – About 1 Month ago.

Charter Communications

Covington, GA, USA

Communication over skype is very difficult due to the frequent crashes. The internet speeds are OK, but the crashes just ruin everything....

Communication over skype is very difficult due to the frequent crashes. The internet speeds are OK, but the crashes just ruin everything.

 – About 1 Month ago.

Charter Communications

Denver, CO, USA

Charter TV is going all digital in Colorado and now is requiring everyone to buy a box. I got this information from some canned robo call. When I went down to the office, the bored to death person...

Charter TV is going all digital in Colorado and now is requiring everyone to buy a box. I got this information from some canned robo call. When I went down to the office, the bored to death person behind the counter told me that yes, as of October 21st, "You will turn on your TV and there will be no channels unless you buy the box". She had no idea that Charter customers all received the same moronic phone call. That's it for me. I am ditching the cable and am just going to stream. The so called customer service could care less if they lose customers.

 – About 1 Month ago.

Charter Communications

Ludington, MI, USA

Tried to used Charters' CHAT a few moments ago, however informed it doesn't work right now.

What good is it if you cannot use it?

This is the second time in 24 hours...

Tried to used Charters' CHAT a few moments ago, however informed it doesn't work right now.

What good is it if you cannot use it?

This is the second time in 24 hours Chat has not worked.

 – About 1 Month ago.

Charter Communications

Ludington, MI, USA

Charter Chat just spins...waiting over twenty minutes now.

...

Charter Chat just spins...waiting over twenty minutes now.

 – About 1 Month ago.

Charter Communications

Cedar City, UT, USA

My Story -
I have had Charter triple play on and off again for several years now. For the past 9 month or so I've only had charter internet service, until recently. I decided to upgrade back...

My Story -
I have had Charter triple play on and off again for several years now. For the past 9 month or so I've only had charter internet service, until recently. I decided to upgrade back into the triple play for NFL season. The installer came to my house 9/4 to hook me up. Before he arrived, my internet connection worked fine. It took him about 20 minutes to do the hook-up and he was gone. no sooner does he pull away, I go to get back onto the internet and low and behold, NO INTERNET CONNECTION!!! Now I ask you, whose fault would you believe it to be if I had connection before the installer arrived but none after he left? Well I turned around and called Charter to have the repairman return back to my house to fix the problem he had created. After most of the day he finally returned and fixed the problem. he never actually explained to me what the problem was, but I was happy to have it resolved. About a week and a half later I receive a bill from charter for the addition charges for the triple play and an extra 35.00 service fee??? When I called again to have them explain the additional charges to me, they claimed that the 35.00 fee was a fee for having the repair man having to return to my house to fix the problem that he created. CAN YOU BELIVE THAT BS? they actually claimed that it was my device that screwed up NOT the technician. Well after an hour and a half of going back and forth and demanding that I would not pay the 35, they finally agreed to remove the payment. one of the worst experiences I have ever had to deal with working with charter. They think they own a monopoly on the cable service and they think they can push their customers around and charge them whatever they want whenever they want. I mfine with having only internet, I still watch whatever I want whenever I want

 – About 1 Month ago.

Charter Communications

Lapeer, MI, USA

I thought Comcast was bad until I had to deal with what we should really call Charter Paid Outages & Slowdowns Corp. rather than Charter Internet. I used to get frustrated when the net would be down...

I thought Comcast was bad until I had to deal with what we should really call Charter Paid Outages & Slowdowns Corp. rather than Charter Internet. I used to get frustrated when the net would be down for an hour using Comcast, now that seems like a far-away utopia given how bad Charter is. The only thing reliable about them is their horrible customer service and lack of net stability.

 – About 1 Month ago.

Charter Communications

Gilroy, CA, USA

Definitely WAY too expensive for what is delivered. Customer service is a travesty.

But hey... essentially, as a division of Comcast(?), it's essentially a monopoly--my family and I...

Definitely WAY too expensive for what is delivered. Customer service is a travesty.

But hey... essentially, as a division of Comcast(?), it's essentially a monopoly--my family and I have really no other CHOICE regarding digital packages, as... our city/area doesn't GET service in any other fashion.

What that means is... there is one type of orange for you at the store. Don't like it? Too bad. That's the only kind. Rotten or not, take it or leave it.

It's a bummer, as... I TRIED to find a local/home brew type of service, as I used to GREATLY enjoy those when I was younger... but no, they've all been eaten up by greedy corporations who "want it all".

Can't find the little guys anymore... only traces of their old sites, and what they used to be before they went belly up due to being unable to MARKET and advertise like mad, as compared to Comcast/Charter.

Such bullshit. More advertising and flashier models with makeup in your promo photos don't add up to BETTER PRODUCTS.

 – About 1 Month ago.

Charter Communications

Holland, MI, USA

My ping is double and my download is half and as a competitive pro gamer this is troubling. Charter issues happen weekly -_- ...

My ping is double and my download is half and as a competitive pro gamer this is troubling. Charter issues happen weekly -_-

 – About 1 Month ago.

Charter Communications

Lake Mary, FL, USA

I would rather get a colonoscopy than deal with charter customer service!...

I would rather get a colonoscopy than deal with charter customer service!

 – About 1 Month ago.

Charter Communications

Birmingham, AL, USA

I have had Charter TV for over 30 years. No real problems (but for the ever increasing rate and "FEE" hikes). Recently got fed up with AT&T crap so left DSL and land line for Charter...

I have had Charter TV for over 30 years. No real problems (but for the ever increasing rate and "FEE" hikes). Recently got fed up with AT&T crap so left DSL and land line for Charter Internet. No problem except that Charter decided to go all digital so they could cash in on charging for a cable decoder box for every TV in your home. OK, so I ordered the boxes to be delivered before the deadline. No boxes. Finally got a real person and asked why the boxes were not here? "Oh, I see the order was not completed no boxes were shipped" No apologies, no Sorry bout that, Not even a Oops!, We screwed up. only that I would have to drive 15 miles to the Charter "SERVICE" center to get my boxes.( Eight days, NO TV! ) The lines were out thru the parking lot and police were directing traffic!. ( I guess they didn't get their boxes shipped either!) I left and returned a week later (15 days, NO TV!) only to wait in line for 1hr 2mins before I finally got to a window. ( Credit where due, She was very polite, apologized for the long wait ). Brought the boxes home, installed them. One worked, The other two did not. I spent several hours on and off the phone with Charter and was finally able to get the "REFRESH" option on their web site to enable the other two boxes. Then noticed that the pictures on all three TV's were "tiling" and freezing up. Again, long periods off phone calls to Charter and finally a Techie had me refresh the boxes (Again!) through my on line account at which time, they finally began to work properly ( Most of the time anyway).
Finally after numerous problems with my Straight Talk home phone service(Don't go there either!), I made a very bad decision to switch to Charter Phone. That was supposed to have been installed on 09/08/2014. They did not show up. After finally reaching a live person on my cell phone. They told me that there was a problem with the porting of my old land line from Straight Talk to Charter. ( When I switched from Verizon cell phone to Straight Talk, it took less that 20 mins while I was on the phone to complete the setup.) After numerous calls and several hours wasted, I was told they couldn't perform the port forwarding until 09/25/2014. That's 18 more days with no phone service. "Oh, Hello! On 09/09/2014, a young black man with whom, English was evidently his 3rd of 4th language showed up to install the phone! (????). Somewhat confused, I allowed him to view my setup and he made a phone call to Charter (On his phone of course!) who informed him that the port forwarding had not been completed and would not be performed until 09/25/2014 (Duh!). Evidently their internal communications are not very efficient either as the service man showed up to perform work which was not re-scheduled until 18 days later! I called Straight Talk to ask why the port forwarding request from Charter was taking so long to process. The agent informed me that there was NO record of any request for the forwarding of my existing port to Charter! ( WTF?) Why do they promise "service" and then completely disregard and/or ignore all agreements that were made? Miss a payment and see how fast they work to get what they want. If Direct TV didn't have those damnable 2 year contracts and hidden fees, I would already be there! What exactly is the FCC supposed to "Govern" anyway? Even the BBB should be on their corporate butts! Oh yeah, I have already filed a complaint with the local BBB and the FCC concerning their deplorable business practices.

 – About 1 Month ago.

Charter Communications

New Britain, CT, USA

We have charter in Bozeman Mt.........they weren't the best before the change to all digital, but now they're HORRIBLE slow internet, cables all wierd with less channels, on demand sucks the...

We have charter in Bozeman Mt.........they weren't the best before the change to all digital, but now they're HORRIBLE slow internet, cables all wierd with less channels, on demand sucks the worst. Now there's commercials in tv anytime and you cant fast forward pause or rewind anymore! That was the best part about charter so we're changing providers asap! Charter you suck!!

 – About 1 Month ago.

Charter Communications

Fort Worth, TX, USA

Could not even order mayweather fight due to spectrum
...

Could not even order mayweather fight due to spectrum

 – About 1 Month ago.

Charter Communications

Grand Junction, CO, USA

Charter told me back in July of 2014 that in 2 weeks I was going to get speeds 50 megs download speeds. Here it is September of 2014 and still and I am still getting 30 megs downlaod speeds. Charter...

Charter told me back in July of 2014 that in 2 weeks I was going to get speeds 50 megs download speeds. Here it is September of 2014 and still and I am still getting 30 megs downlaod speeds. Charter is nothing but Liers!!!!!!!!!!!!!!!!!

 – About 1 Month ago.

Charter Communications

Grand Junction, CO, USA

Comcast is bad but Charter internet Sucks Worse. I have my own cable -Motorola- )They will not allow for me to use my own modem. The give you this POS Arris modem that is NOT a Wireless Modem. Then...

Comcast is bad but Charter internet Sucks Worse. I have my own cable -Motorola- )They will not allow for me to use my own modem. The give you this POS Arris modem that is NOT a Wireless Modem. Then They wanted to charge me for 5 bux a month for a Wireless Router. What a rip off! That's 60 bux a year. So I went an bought a Wireless router for 20 bux. To be honest Even though Comcast is bad for the internet service . If Comcast was in my area here in western Colorado I would drop Charter in heart beat. Charter Sucks! And Comcast is Cheaper Than Charter!

 – About 1 Month ago.

Charter Communications

Saint Louis, MO, USA

Gone as high up the ladder with Charter as I can and they still refuse to admit my slow internet is on their end. I have neighbors with the same slow internet can't get faster than 10 meg and much...

Gone as high up the ladder with Charter as I can and they still refuse to admit my slow internet is on their end. I have neighbors with the same slow internet can't get faster than 10 meg and much of the time it is less than 2m lately. My coworkers are complaining too so I think it is city wide and now finding this site and seeing people having same issue nation wide. Why are they giving customers such a hard time?! Why have I had to miss 2 days of work and wages to no avail? They still fix nothing and don't admit their problem? They are a monopoly and don't care as long as the money keeps coming in. I wish I had another so called High Speed choice. 24 years with Charter and the service has never been worse.

 – About 1 Month ago.

Charter Communications

Sidney, NE, USA

having speeds of around 1mbps during evening hours! supposedly finally going all digital here according to repair guy even though that was suppose to happen a few years ago. speeds still haven't...

having speeds of around 1mbps during evening hours! supposedly finally going all digital here according to repair guy even though that was suppose to happen a few years ago. speeds still haven't improved and if anything are getting worse. don't get charter unless you like them throttling your speeds and spying on your network!

 – About 1 Month ago.

Charter Communications

Milford, MA, USA

Charter Cable service here in Douglas MA is the worst! Our town must be in bed with someone because it's all we have here... Now Charter is forcing all the customers to buy boxes to use their...

Charter Cable service here in Douglas MA is the worst! Our town must be in bed with someone because it's all we have here... Now Charter is forcing all the customers to buy boxes to use their TV's We need some competition here in Douglas.... I just want to use my tv...

 – About 1 Month ago.

Charter Communications

Birmingham, AL, USA

Why do I have to get a phone to get the best price? I don't want it!...

Why do I have to get a phone to get the best price? I don't want it!

 – About 1 Month ago.

Charter Communications

North Platte, NE, USA

Paying for 30mbps, getting 1-5 for about a month now. Called them and had guys come by two times with nothing more the usual bullshit. Supposedly speeding up at end of last month and never happened,...

Paying for 30mbps, getting 1-5 for about a month now. Called them and had guys come by two times with nothing more the usual bullshit. Supposedly speeding up at end of last month and never happened, actually getting worse. This dl rate is horrible.

 – About 1 Month ago.

Charter Communications

Park Rapids, MN, USA

Charter is garbs, fuck sake....

Charter is garbs, fuck sake.

 – About 1 Month ago.

Charter Communications

Glendale, CA, USA

Paying for 30mbps, getting 1.74. Now I don't expect to always be at 30.... but 1.74 is really fucking bad. This isn't uncommon either....

Paying for 30mbps, getting 1.74. Now I don't expect to always be at 30.... but 1.74 is really fucking bad. This isn't uncommon either.

 – About 1 Month ago.

Charter Communications

Lakeville, MN, USA

I'm supposedly paying for 30 mbps... on some days (and this happens OFTEN!) i get LESS THAN 1mbps!!! WTF!!!! W..T..F!?!?!...

I'm supposedly paying for 30 mbps... on some days (and this happens OFTEN!) i get LESS THAN 1mbps!!! WTF!!!! W..T..F!?!?!

 – About 1 Month ago.

Charter Communications

South Lake Tahoe, CA, USA

No Oakland A's games and I live in their MSA. Charter will not carry CSBA because it is owned by Comcast. I cannot get A's games on local TV and I cannot get them on MLB from Apple TV because...

No Oakland A's games and I live in their MSA. Charter will not carry CSBA because it is owned by Comcast. I cannot get A's games on local TV and I cannot get them on MLB from Apple TV because they are blacked out.
No PAC 12 Network. I want my WA huskies games goddammit

 – About 1 Month ago.

Charter Communications

Fort Worth, TX, USA

Worst internet service I've ever had!! My smart tv skips constantly at least a few times a day.. Never had this problem with AT&T. I live in down town ft worth so a major area. I've had...

Worst internet service I've ever had!! My smart tv skips constantly at least a few times a day.. Never had this problem with AT&T. I live in down town ft worth so a major area. I've had modem, connection and cables checked.. They have complete outages about once ever two months, currently changing to AT&T. When you call they make up excuses. How are they not out of business???

 – About 1 Month ago.

Charter Communications

USA

Daily the charter internet slows down to a point where it is unusable from 5PM onwards (PC, Netflix, have to switch to cellular network on phone instead of wifi). If there were another option in my...

Daily the charter internet slows down to a point where it is unusable from 5PM onwards (PC, Netflix, have to switch to cellular network on phone instead of wifi). If there were another option in my area for internet providers I would have switched to just about anyone else long ago. When you finally do get in touch with customer service, the people on the payroll are idiots and won't admit there is a problem. Somehow the internet slowdown is something I'm doing? How so Mr. customer service rep, What am I doing that is slowing down my internet speed while I am not using it?

 – About 1 Month ago.

Charter Communications

Athens, GA, USA

charter sux because they never provide their programming schedule to outside sources. As a result, any cable lineup changes are not reflected in any third party tv listings.
...

charter sux because they never provide their programming schedule to outside sources. As a result, any cable lineup changes are not reflected in any third party tv listings.

 – About 1 Month ago.

Charter Communications

Bethel, CT, USA

@Chilton, WI, USA. Would love to see a #DropCharter day. Would be a great way of showing the cable companies that customers do matter! Their stock price keeps rising, and presumably the fat-cats are...

@Chilton, WI, USA. Would love to see a #DropCharter day. Would be a great way of showing the cable companies that customers do matter! Their stock price keeps rising, and presumably the fat-cats are enjoying that as we all suffer with mediocre to terrible service.

 – About 1 Month ago.

Charter Communications

USA

I have been a Charter customer since February 2014, this is the worst company I have ever dealt with their customer support have no idea what’s going on they read from a script and do not listen to...

I have been a Charter customer since February 2014, this is the worst company I have ever dealt with their customer support have no idea what’s going on they read from a script and do not listen to their customers. We got cable TV, Internet, and phone we had DirecTV for over seven years customer service was great they came out and installed all wiring and their boxes in every room we asked them to with no charge and barely had outages even in rain and snow whether cannot say that about charter communications if we get just a little bit arraign our Internet, phone and cable goes out when charter first came out and installed our cable it worked pretty good no complaints. Charter then had a group come out and bury the cable and every since that time we have not had consistent Internet or phone service we try to call customer service at first but after spending an hour on the phone and then blaming our equipment when they could not even get into their equipment to their computers for a while we quit calling and just dealt with the problem but here in the last three weeks we call every time our Internet goes out which is about 30 other day and all customer service does is read from a script you’re lucky if you can get one that can understand or speak English you have to cost the asked for a supervisor. I’m seriously thinking about getting in touch with some friends and putting ads in every newspaper in the state of Alabama and the surrounding states that charter communications are in asking people if they have the same problems. Since my wife is a lawyer we are seriously thinking about a class action lawsuit for charter communications maybe if we can get enough people involved to get this lawsuit filed charter communications will finally step up and give all of us the service that we pay for, I know I get very sick and upset every time I see one of charter communications commercials let stand up together and force charter communications to give us what we pay for. I would love to have the opportunity to talk to the corporate office and the CEO of charter communication

 – About 1 Month ago.

Charter Communications

Chilton, WI, USA

Ya kno every once in a while we have a day where nobody buys gas to drop gas prices! I think there should be a day where everyone cancels their charter and switches. Charter has been getting away with...

Ya kno every once in a while we have a day where nobody buys gas to drop gas prices! I think there should be a day where everyone cancels their charter and switches. Charter has been getting away with raping america in their ass and its bullshyt. Call it a protest or w/e u call it but if charter lost all of their costumers they would have to make changes!!!

 – About 1 Month ago.

Charter Communications

Chilton, WI, USA

Fuck charter. They came and installed about two weeks ago since the day they hooked me up its been not stop cutting in snd out on the tv and the internet quits working all the time. Ya kno if they...

Fuck charter. They came and installed about two weeks ago since the day they hooked me up its been not stop cutting in snd out on the tv and the internet quits working all the time. Ya kno if they were cheap I'd expext it but they want to charge u out the ass!

 – About 1 Month ago.

Charter Communications

Deatsville, AL, USA

Complete outage for southwest Michigan since friday with zero eta on restoration... Absolutely horrible....

Complete outage for southwest Michigan since friday with zero eta on restoration... Absolutely horrible.

 – About 1 Month ago.

Charter Communications

Chicago, IL, USA

Everytime it rains or a thunder storm the cable goes out. Pain in the ass to reset the damn modem and router. I'm going back to slow DSL, at least it works....

Everytime it rains or a thunder storm the cable goes out. Pain in the ass to reset the damn modem and router. I'm going back to slow DSL, at least it works.

 – About 1 Month ago.

Charter Communications

Anderson, SC, USA

Charter is not immune to weather. Cable lines get cut,
Chewed and nicked. Water gets in. Also hot and cold temps can cause issues. When the plant is operating properly and everything is...

Charter is not immune to weather. Cable lines get cut,
Chewed and nicked. Water gets in. Also hot and cold temps can cause issues. When the plant is operating properly and everything is installed correctly it is very reliable. The internet isn't slow, most of your computers are. Getting boxes on every tv eliminated theft, free up a bunch of space from removing analog from the network and is allowing charter to increase the output of hsi speeds as well as the number of hd channels broadcasted

 – About 2 months ago.

Charter Communications

Oxford, MA, USA

Thais has to be the biggest bunch of horse shit cable company. We never had a problem with the cable until they made us get those boxes that we had to have because they were going to HD. Then they...

Thais has to be the biggest bunch of horse shit cable company. We never had a problem with the cable until they made us get those boxes that we had to have because they were going to HD. Then they tell you that you can get a box for $6 a month that's not HD. What the hell!?!?!? I will be calling direct in the morning

 – About 2 months ago.

Charter Communications

Birmingham, AL, USA

Charter says cable is immune to weather. Explain consent slowness when it rains then......

Charter says cable is immune to weather. Explain consent slowness when it rains then...

 – About 2 months ago.

Charter Communications

Cullman, AL, USA

I have had service with them in Alabama for about 4 years now and i use it for streaming/gaming. This is literally the worst company i have ever encountered. In 2 different residents i have lived in i...

I have had service with them in Alabama for about 4 years now and i use it for streaming/gaming. This is literally the worst company i have ever encountered. In 2 different residents i have lived in i have probably had a tech come out about 40 times in 4 years. Nothing ever gets fixed... EVER! I don't get the speeds i'm paying for and the shit is never working properly. Fuck them

 – About 2 months ago.

Charter Communications

Dandridge, TN, USA

FUCK HER RIGHT IN HER PUSSY...

FUCK HER RIGHT IN HER PUSSY

 – About 2 months ago.

Charter Communications

Dandridge, TN, USA

My fucking cable with charter is getting worse everyday., don't really have alot of problems with internet but... TV is constantly going out and my cable box just resets itself when it's...

My fucking cable with charter is getting worse everyday., don't really have alot of problems with internet but... TV is constantly going out and my cable box just resets itself when it's feeling like it.... FUCK HER RIGHT IN HER PUSSY!!!!!!!!

 – About 2 months ago.

Charter Communications

Butte, MT, USA

I am getting consistently thrown off the internet and experience "tiling" on my TV so bad I can't even watch it! Charter sent a serviceman out Sunday, the following Tuesday, and the...

I am getting consistently thrown off the internet and experience "tiling" on my TV so bad I can't even watch it! Charter sent a serviceman out Sunday, the following Tuesday, and the following Thursday. The guy on Thursday checked and said my signal is good and they must have fixed the line up the street. . .JOKE!!! Still experiencing the same problems. . .for a mere $200, you too can have this. Looking for an alternative internet/cable provider in Grand Junction, CO. . .anyone know of one???

 – About 2 months ago.

Charter Communications

La Crosse, WI, USA

Charter has been a pain in my ass for over 1.5 years. our prices for basic expanded were pretty good, but then they jacked it up to 136 bucks. Then after the all digital switch, I understood I could...

Charter has been a pain in my ass for over 1.5 years. our prices for basic expanded were pretty good, but then they jacked it up to 136 bucks. Then after the all digital switch, I understood I could get an extra hd box free for a year but when I got my next bill they jacked the price up 30 bucks. When I called Customer service they told me the extra 30 bucks came from the hd box. When I told them I was told it was free, they refused to give me my money back. Unfortunately I'm stuck with charter now because Centurylink is worse, Satellite is expensive and Mediacom does not cover my part of the town.

 – About 2 months ago.

Charter Communications

Saint Louis, MO, USA

I have been waiting 7 days for Charter to come to my home to boost the signal OUTSIDE the house. Each day, I'm told that I have an "open" service order. At 9:00pm or after every evening,...

I have been waiting 7 days for Charter to come to my home to boost the signal OUTSIDE the house. Each day, I'm told that I have an "open" service order. At 9:00pm or after every evening, I phone and ask when my order was completed that day. "Ah, Mr. X, the service has been rescheduled to tomorrow". From my viewpoint, no one at Charter is escalating the problem so that it is taken care of. I've had 3 in-home visits by Charter tech who all say the same thing; the signal coming into the home is inadequate to support cable and internet without interruption. I have been told by the tech that a signal booster or amplifier, installed outside the home, is the answer. Yesterday, a Charter service tech showed up with a bucket truck. OMG, he's on the pole at my neighbor's house. I walk out to ask him if he is here to work on my service order. He says, yes. I tell him that he's at the wrong house! He calls his supervisor and hands me the phone. I speak to the supervisor who listens and tells me he will investigate and phone me back. It's 18 hours ago. I'm still waiting for my call-back.

 – About 2 months ago.

Charter Communications

Opelika, AL, USA

Anyone having issues in Auburn Alabama? My videos and webpages are taking longer than usual to load......

Anyone having issues in Auburn Alabama? My videos and webpages are taking longer than usual to load...

 – About 2 months ago.

Charter Communications

Mcdonough, GA, USA

Charter here in Georgia is terrible. Since they recently switched everything over t0 HD the internet speeds are just a little better than dial up. Went to their physical office and customer service...

Charter here in Georgia is terrible. Since they recently switched everything over t0 HD the internet speeds are just a little better than dial up. Went to their physical office and customer service on site was rude and uncaring. Handed me a new modem which did not solve the problem. How can our politicians give a company a monopoly in an area and then allow them to give the worst service of any industry?

 – About 2 months ago.

Charter Communications

Southampton, MA, USA

Charter has to be the biggest waste of money in the world. The selection of movies and TV shows on demand is pathetic. Forget about watching more than 4-5 shows in a series. After 10 years of having...

Charter has to be the biggest waste of money in the world. The selection of movies and TV shows on demand is pathetic. Forget about watching more than 4-5 shows in a series. After 10 years of having charter and paying 200+ for the bundle I finally dropped my home phone and fought my way into a 1 year contract at the introductory rate. It's unbelievable that someone who has never had charter can get a special rate, but since I've been a customer for a decade that I don't qualify for special pricing. Enough about price. The signal sucks too. I want to watch mlb tv and I pay for the channel but most of the time it doesn't come in. Several channels don't come in properly. If I call and speak to someone about the issues they normally suggest unp lugging the box after wasting my time on other bullshit that doesn't work. Thanks for your help I don't know how I would have come up with unp lugging it on my own.

 – About 2 months ago.

Charter Communications

Charleston, WV, USA

Completely unsure how that located me in WV when I'm in AL lol. I blame Charter......

Completely unsure how that located me in WV when I'm in AL lol. I blame Charter...

 – About 2 months ago.

Charter Communications

Charleston, WV, USA

Seriously... It's constantly down or something. Why pay for something that never works? It's almost 1 a.m. here and I cannot sleep, so naturally I wanna watch something. I'm 27 and the...

Seriously... It's constantly down or something. Why pay for something that never works? It's almost 1 a.m. here and I cannot sleep, so naturally I wanna watch something. I'm 27 and the only channel that's working is playing Doc McStuffins. Not what I had in mind. And phone and internet have been messed up for days, but no help from Charter. Freakin fed up with this bs.

 – About 2 months ago.

Charter Communications

Reno, NV, USA

Some start a petition at change.org! Tell congress we need an end to the devil!...

Some start a petition at change.org! Tell congress we need an end to the devil!

 – About 2 months ago.

Charter Communications

Houghton, MI, USA

They are the only cable provider in my apartment complex. Right now cable and internet is costing me $87... and that is at their discounted price! After 6 months it'll cost me in the neighborhood...

They are the only cable provider in my apartment complex. Right now cable and internet is costing me $87... and that is at their discounted price! After 6 months it'll cost me in the neighborhood of $120. They also air Charter Internet/Cable/Phone commercials during almost every commercial break on almost every channel, usually advertising a lower price than I have to pay!

 – About 2 months ago.

Charter Communications

Livingston, MT, USA

Agree with most recent post. Went through this crap already. No security code. Called, hold forever. Finally set up account months ago. Still won't work. Service and cost are horrible. No...

Agree with most recent post. Went through this crap already. No security code. Called, hold forever. Finally set up account months ago. Still won't work. Service and cost are horrible. No competition. Never get an answer on the phone. Can't do anything on line. Just got the mandatory set top boxes. 2 hours and multiple phone calls to install. Missoula, MT

 – About 2 months ago.

Charter Communications

Casper, WY, USA

No security code on my bill. Can't set up an account. Can't find out how much extra a DVR would cost per month. Can't reach ANYONE by phone. Hate, hate, hate them! Only game in town, so...

No security code on my bill. Can't set up an account. Can't find out how much extra a DVR would cost per month. Can't reach ANYONE by phone. Hate, hate, hate them! Only game in town, so they can do exactly as they please. And WHY all the endless advertisements for Charter when there's no alternative!!!

 – About 2 months ago.

Charter Communications

Birmingham, AL, USA

I just want internet! I am forced into a stupid bundle. They tell me the phone part is worth $29.99, then sell it by itself for $14.99....

I just want internet! I am forced into a stupid bundle. They tell me the phone part is worth $29.99, then sell it by itself for $14.99.

 – About 2 months ago.

Charter Communications

Saint Cloud, MN, USA

Fuck'em....

Fuck'em.

 – About 2 months ago.

Charter Communications

WI, USA

Internet is fucked....

Internet is fucked.

 – About 2 months ago.

Charter Communications

Easthampton, MA, USA

Fucking hate Charter! My cable is out, they are not answering the phone, can't contact them online. They say there is an outage but it's been 75 and sunny for the past week. I think they are...

Fucking hate Charter! My cable is out, they are not answering the phone, can't contact them online. They say there is an outage but it's been 75 and sunny for the past week. I think they are just pissed because our town is switching to Comcast. Probably not much better but I don't care. I fucking hate Charter! They've been thorns in my side for too many years. Fuck them! Cable sucks and they are the worst. Can't get satellite because of the condo associations rules. Fuck Charter! I'm so pissed right now. Wish I had the CEO's address. Piece of shit! Fuck them!

 – About 2 months ago.

Charter Communications

Crestline, CA, USA

I have NEVER done this in my life - but these guys are unbelievable - so, Charter confirmed with me 3 times on the phone (took over 3 hours of my time to get this clear as a bell) with 6 different...

I have NEVER done this in my life - but these guys are unbelievable - so, Charter confirmed with me 3 times on the phone (took over 3 hours of my time to get this clear as a bell) with 6 different representatives: "sir, your bill has gone up $27 per month because the 1st year promotional rate has ended and you are now on your 2nd year rate" - so, did anyone explain that when I signed up? NO - here are the 3 options my Charter rep explained to me on how I can reduce my rate: #1. Reduce your services, cut back back channels, return some equipment - So, Reduce the quality of our product and we will reduce your bill. #2. Go compare with our competitors to see if you can get anything better - nice customer service there! and #3. here's the best one of all - DISCONNECT YOUR SERVICE FOR 30 DAYS, and we'll be able to get your the promotional rate for another year, go ahead, people do it all the time. That is the wonderful customer service I am receiving from a company that i just spent $2000 with over the last year. Yes, Virginia, I will be contacting your competitors to compare service - and posting this at least 1000 times on every blog i can find - have a nice day sir!

 – About 2 months ago.

Charter Communications

Morristown, TN, USA

Columbia Tennessee Internet is as slow as the early 90's and they have the nerve when i call a complain to try to sell me something else get a grip lets fix my problem first then sell me something...

Columbia Tennessee Internet is as slow as the early 90's and they have the nerve when i call a complain to try to sell me something else get a grip lets fix my problem first then sell me something have had techs out here many many times and still when they leave it is as slow as ever they tell me that its my computer guess what idiots its brand new just bought it last week nothing installed but what is already on it out of the box i have the latest processor and its my computer even there own laptops are pulling the same speed thats why i'm cutting ties with these idiots

 – About 2 months ago.

Charter Communications

Atlanta, GA, USA

Standing in line to pay a bill for my internet which hasn't worked all day, and I'm one of 22 people standing in line. There are 2 charter people working behind the counter and they're...

Standing in line to pay a bill for my internet which hasn't worked all day, and I'm one of 22 people standing in line. There are 2 charter people working behind the counter and they're getting to a new customer every 4-6 mins. Why do I have to wait to give people money for a product that doesn't even work.

 – About 2 months ago.

Charter Communications

Slidell, LA, USA

Sweet Christ do I hate Charter. I've only lived here for 3 or so weeks, and I've had decent internet for maybe 70% tops. It goes down at least twice a week, and other days it's got dial-up...

Sweet Christ do I hate Charter. I've only lived here for 3 or so weeks, and I've had decent internet for maybe 70% tops. It goes down at least twice a week, and other days it's got dial-up speed. I'm not asking for fucking Google Fiber, just some consistency. Comcast is more reliable than these shitheads. Not to mention I live on in the sticks, so Charter is my only option. I have a lot of things I need to do from home on my computer, and I essentially have to pray that the Charter gods are gonna bless me with what I fucking pay for that day. Shit is goddamned ridiculous, and it's upsetting that they can get away with it with no repercussions.

 – About 2 months ago.

Charter Communications

Atlanta, GA, USA

Standing in line to pay a bill for my internet which hasn't worked all day, and I'm one of 22 people standing in line. There are 2 charter people working behind the counter and they're...

Standing in line to pay a bill for my internet which hasn't worked all day, and I'm one of 22 people standing in line. There are 2 charter people working behind the counter and they're getting to a new customer every 4-6 mins. Why do I have to wait to give people money for a product that doesn't even work.

 – About 2 months ago.

Charter Communications

Atlanta, GA, USA

So I got tired of paying $160/m for poor channel selection and terrible reception, and I decided to cancel my cable service and only do internet. After spending time on the phone with a guy, who's...

So I got tired of paying $160/m for poor channel selection and terrible reception, and I decided to cancel my cable service and only do internet. After spending time on the phone with a guy, who's IQ was similar to the number of decent channels I had while charter, I was told to go to my nearest store location. I stood in line for about 20 minutes, and Finally I got to a rather "pleasant" person who addressed me in a lovely accent that seamlessly blended Ebonics and gibberish. This string of nonsense came from a 4 1/2 ft tall rather stocky redneck woman, who politely asked me "why you want to cancel yur service?!" I told her that I didn't see the point in paying for a service I wasn't enjoying and that I was happier just using the internet service. She tried to explain why it was a good deal, and at this point I thought surely she didn't understand the English I was speaking. (Being born and raised in Alabama, I feel I can point out the short comings of it's worthless citizens.) I finally got through to her, and she canceled my service. The following actually happened, I shit you not! Within 10 seconds of canceling my service, she felt the need to ask me if I was interested in bundling my current internet with phone service and CABEL!!! Normally I don't have too many WTF moments, but what the fuck! I come in to cancel a service and then I get asked if I would like to resubscribe the same service. There are no words to describe the level of incompetency and lack of good business practice. Charter really needs to get it together with there quality of product and more importantly their employees.

Signed a "pleasant" customer

 – About 2 months ago.

Charter Communications

Northport, AL, USA

You would think in a college town, reliable internet would be easy to come by. As I sit here, my internet is on par with dial-up while my HD channels/on-demand are out. Thanks Charter! ...

You would think in a college town, reliable internet would be easy to come by. As I sit here, my internet is on par with dial-up while my HD channels/on-demand are out. Thanks Charter!

 – About 2 months ago.

Charter Communications

Atlanta, GA, USA

Standing in line to pay a bill for my internet which hasn't worked all day, and I'm one of 22 people standing in line. There are 2 charter people working behind the counter and they're...

Standing in line to pay a bill for my internet which hasn't worked all day, and I'm one of 22 people standing in line. There are 2 charter people working behind the counter and they're getting to a new customer every 4-6 mins. Why do I have to wait to give people money for a product that doesn't even work.

 – About 2 months ago.

Charter Communications

Pinckney, MI, USA

Their website is designed to NOT ALLOW customer service - ever!

I have tried to reset my Id/password 8 times with their help, and I remain locked-out. I absolutely cannot wait until I...

Their website is designed to NOT ALLOW customer service - ever!

I have tried to reset my Id/password 8 times with their help, and I remain locked-out. I absolutely cannot wait until I can dump them. They are not even trying to have customer service. I still can't change lots of things that really suck about them.


HELLO CHARTER!!! If you let people do what you promise them to be able to do, you would spend a lot less on advertising - to everyone who already wants to leave. WTF. I assume they are plastered idiots, based on ALL objective evidence. My signal is weak, too. It drops the HD box every night.

I think U-verse is coming. Cannot wait! Intelligent people would not choose Charter, given a choice.

- D

 – About 2 months ago.

Charter Communications

Lake Mary, FL, USA

Testing...

Testing

 – About 2 months ago.

Charter Communications

Burbank, CA, USA

Having explosive diarrhea is more satisfying than having charter cable. The kind of diarrhea that burns your asshole because you ate too much hot sauce for lunch. That flushing feeling and cold sweat...

Having explosive diarrhea is more satisfying than having charter cable. The kind of diarrhea that burns your asshole because you ate too much hot sauce for lunch. That flushing feeling and cold sweat as you rush to the toilet type of shit. You know where you have your butt cheeks clinched and have your hand pushed against your asshole because its the last line of defense before your colin unleashes one of the worst feelings on earth. Yes this is better than having Charter.

I have been on this rock hurling through the milky way galaxy for a long time and I have ever been subjected to such incompetence. A border collie is more articulate than Charters best customer service representative. Who trains their installation technicians? Monkeys that throw poop at each other? Three different cable boxes and 3 service calls in 2 months and all I see on the screen are images that look like 3d puzzles! Playing scrabble is more entertaining because I CAN SEE IT!

As Dean Wormer would say. “Charter Cable…. zero point zero”

 – About 2 months ago.

Charter Communications

Saint Louis, MO, USA

My internet has gone down every day for 28 straight days now. I've been on the phone with them almost every day trying to figure out what is happening. They have sent techs out 7 or 8 times...

My internet has gone down every day for 28 straight days now. I've been on the phone with them almost every day trying to figure out what is happening. They have sent techs out 7 or 8 times already and it still doesn't work. No one has a clue and they treat me like an idiot. On 3 separate occasions they didn't even bother to show up to the appointment. I hate this company.

 – About 2 months ago.

Charter Communications

Fort Worth, TX, USA

Can someone please explain to me why Charter is only proving there damn watch anywhere chartertv app on apple and android devices? its so frustrating! it feels as though businesses think you can...

Can someone please explain to me why Charter is only proving there damn watch anywhere chartertv app on apple and android devices? its so frustrating! it feels as though businesses think you can only put apps on those. We have windows phones and tablets and desktops but can't use their app on any of it.

 – About 2 months ago.

Charter Communications

Hoover, AL, USA

What kind of business refuses to publish prices on its services? It is absolutely impossible to find rates on any Charter TV packages aside from the introductory bundles online, nor do the telephone...

What kind of business refuses to publish prices on its services? It is absolutely impossible to find rates on any Charter TV packages aside from the introductory bundles online, nor do the telephone CSRs seem able to furnish either prices or channel details, nor can pricing be found in Charter Communications offices. I just want to know how much it will cost for the BBC channels, the Plex suite and TV Japan. How difficult can this be? For Charter, it seems, it is the most difficult thing imaginable.

 – About 2 months ago.

Charter Communications

Hollister, CA, USA

We should all get together and form our own ANTENNA COMPANY! Money talks with these billion dollar companies. If they start to lose customers they might (just might) stop ripping off the customer...

We should all get together and form our own ANTENNA COMPANY! Money talks with these billion dollar companies. If they start to lose customers they might (just might) stop ripping off the customer with these ridiculous charges - like $11.99 for DVR service; in addition to the $6.99 for the "box". Are you kidding me?

IT'S TIME TO FIGHT BACK PEOPLE!!

 – About 2 months ago.

Charter Communications

USA

43BNN...

43BNN

 – About 2 months ago.

Charter Communications

Lincoln City, OR, USA

ARE YOU KIDDING ME??? Some channels - same dang show on alllll day and 10, 11, 12 year old series - FULL HOUSE?? Really? UGH>> MY mind is blown by the horrible options - forensics and cook offs and...

ARE YOU KIDDING ME??? Some channels - same dang show on alllll day and 10, 11, 12 year old series - FULL HOUSE?? Really? UGH>> MY mind is blown by the horrible options - forensics and cook offs and crazy Utube clip shows. duhhhhhh

 – About 2 months ago.

Charter Communications

Butte, MT, USA

Charter SUCKS!!!!! Internet goes out multiple times a day, EVERY darn day!!! And I have to reset my cable box when i want to watch On Demand???? Why should I have to pay so freaking much for a...

Charter SUCKS!!!!! Internet goes out multiple times a day, EVERY darn day!!! And I have to reset my cable box when i want to watch On Demand???? Why should I have to pay so freaking much for a service that DOESN'T work properly. Totally screwing the people and their money for their CRAPPY "product".

 – About 2 months ago.

Charter Communications

Lake Saint Louis, MO, USA

Seriously fuck these guys with a burning fucking passion. This is my first day of having charter in 8 years. I switched from Uverse to spectrum. I couldn't be more pissed of at life. Went a month...

Seriously fuck these guys with a burning fucking passion. This is my first day of having charter in 8 years. I switched from Uverse to spectrum. I couldn't be more pissed of at life. Went a month without internet the moment I get it I seriously cant even connect my pc the guy was a inconsiderate dick. Only one of my computers work and of course its not my laptop its the burner computer sitting in the fucking corner. Modem wont even work. Send me a hunk of junk modem that overheats in 10 seconds. Tried going to there website to get help all it gave me was automated help which tried all of its recommendations. Didn't do shit. Shuffeled through 5 hours of shit finally found a help line. The man named "Geno" obviously had not a fucking care in the world refused to help Me cause I couldn't wake my step dad up to get his account info and all he told me was the same thing the automated help told me LITERATELY READING IT FROM A SCREEN. Couldn't even ask any questions about why 4 gateways pop up why I cant connect. And I top of that I would tell him I already restarted all the shit and he'd ask me...Have you tried refreshing the modem. And I just said fuck you. There is no excuse for a company with that kind of terrible customer service. I am fucking ashamed to live in this world with these mother fuckers running a industry. See you guys later im going to go masturbate with sand paper and deep throat a cactus hopefully if the internal bleeding doesn't get to me the cyanide pills ill be choking down will. I also herd alcoholism is good this time of year. If it gets me away from these guys thank god.

 – About 2 months ago.

Charter Communications

Gilroy, CA, USA

WORST SERVICE EVER. I have been a happy customer for over 10 years. Today they dropped boxes in my house, I found out they have been charging me for services I did not order for years and I got...

WORST SERVICE EVER. I have been a happy customer for over 10 years. Today they dropped boxes in my house, I found out they have been charging me for services I did not order for years and I got "disconnected" 4 times tonight. They also billed me for 6 months for a router when I told them I had my own and sent the receipt proving it

I am nowhere near done. Suddenly after having 1 remote for my TV, I now have 2. Does the power button work? No, it turns off their box. leaves the TV on. Volume? No. Anything? No. Does it have a Samsung Smart TV button uhhh no. Completely ruined years of support and satisfaction

Then I am told that I have been charged for HBO and Cinemax two channels I never ordered and have never watched (Charter, you can look through your viewed hours logs and you will see ZERO!)

By the way, got so sick of arguing about the router, I ended up eating the cost of $5.95 per month for who knows how many months, Nice
training on wearing the customer down.

On top of all of this, the installer could not figure out how to do a nice job so after hours of installing my own stuff years ago, wire ties and all to make it look nice., I have a ghetto box on a 45 degree angle with wires everywhere. My entire TV experience has been screwed to the point where I am ready to rip it all out and demand refunds for channels I did not order, a router that I did not ask for and more

Same experience, I had basic, no boxes, 1 remote and all was fine. Now $6.99 per month for something I did not want, they charged me for HBO and Cinemanx and don't get me started on the router rent for a router I bought. Got mysteriously disconnected 4 times trying to resolve. Loved Charter for years, despise them now. Considering Dish for the first time ever

 – About 2 months ago.

Charter Communications

Missoula, MT, USA

Hurry up with Google Fiber already!...

Hurry up with Google Fiber already!

 – About 2 months ago.

Charter Communications

Monroe, CT, USA

Charter applied recent updates and now big problems. Here in CT. they kindly provided a new channel bar and every TV MUST have a box or NOGO. They will give a free box for 1 year for any TV that was...

Charter applied recent updates and now big problems. Here in CT. they kindly provided a new channel bar and every TV MUST have a box or NOGO. They will give a free box for 1 year for any TV that was cable only, no box, like my fourth TV.

Now, here's the big problem, when I change channels, periodically I get a busy channel and black screen. Charter help desk instructs me to re-load box. Guess what, I have to follow this procedure multiple times a day. Tech came over today and said I was SOL. This is a known problem produced from recent upgrades and no fix yet. Charter really sucks, they take your money and crappy service.

 – About 2 months ago.

Charter Communications

USA

charter is trying to be the next comcast,have to have new digital box for better service but can,t get to work and then spend an hour and a half on phone with customer nonservice and have to wait...

charter is trying to be the next comcast,have to have new digital box for better service but can,t get to work and then spend an hour and a half on phone with customer nonservice and have to wait until next day for service rep to show up. oh yeah had to go to local charter office to get a rep to schedule service call will get rid of charter asap!!!

 – About 2 months ago.

Charter Communications

Saint Louis, MO, USA

is it still down in Birmingham? I did not have service this mornign....

is it still down in Birmingham? I did not have service this mornign.

 – About 2 months ago.

Charter Communications

Cookeville, TN, USA

Was watching TVLAND HD, it shut off and said that the channel was no longer available and that I would have to upgrade. Obviously too many people watching TVLAND so they have moved it to their...

Was watching TVLAND HD, it shut off and said that the channel was no longer available and that I would have to upgrade. Obviously too many people watching TVLAND so they have moved it to their premium package so they can squeeze another $40 a month from you

 – About 2 months ago.

Charter Communications

Auburn, AL, USA

My internet on campus and at my apartment has constantly been unreliable and constantly crashes. It has made me redo several questions on my HW because when I submitted my answers, the service would...

My internet on campus and at my apartment has constantly been unreliable and constantly crashes. It has made me redo several questions on my HW because when I submitted my answers, the service would crap out and make my computer throw a DNS error, forcing me to restart the section.

 – About 2 months ago.

Charter Communications

USA

No wifi since Friday. This is Monday night. Calling for tech support is a waste of time. Automated messages are no help and wait times are long. Their lack of information throughout this outage has...

No wifi since Friday. This is Monday night. Calling for tech support is a waste of time. Automated messages are no help and wait times are long. Their lack of information throughout this outage has been deplorable.

 – About 2 months ago.

Charter Communications

Opelika, AL, USA

The google DNS isnt working anymore :-( ...

The google DNS isnt working anymore :-(

 – About 2 months ago.

Charter Communications

East Prairie, MO, USA

Charter in Lake Saint Louis , Missouri is terrible.Just did the speed test 5.3 mps..supposed to be getting up to 30..Try to call and complain and the line is always busy...They are a consumer...

Charter in Lake Saint Louis , Missouri is terrible.Just did the speed test 5.3 mps..supposed to be getting up to 30..Try to call and complain and the line is always busy...They are a consumer rip-off..

 – About 2 months ago.

Charter Communications

Knoxville, TN, USA

Spoke to a worthless 1st level tech. Stupid sassy bitch made me want to cancel my Service....

Spoke to a worthless 1st level tech. Stupid sassy bitch made me want to cancel my Service.

 – About 2 months ago.

Charter Communications

Ringgold, GA, USA

No internet for 2 days equals major brain constipation.

Charter fags....

No internet for 2 days equals major brain constipation.

Charter fags.

 – About 2 months ago.

Charter Communications

Kearney, NE, USA

fuckin reterded Charter...

fuckin reterded Charter

 – About 2 months ago.

Charter Communications

Kearney, NE, USA

u mad bro?...

u mad bro?

 – About 2 months ago.

Charter Communications

Columbus, GA, USA

We will not forget today when the power company offers high speed internet.
Chatanooga speeds are incredible, because of the competition.
I wont forget the sucky service. EVER.....

We will not forget today when the power company offers high speed internet.
Chatanooga speeds are incredible, because of the competition.
I wont forget the sucky service. EVER..

 – About 2 months ago.

Charter Communications

Knoxville, TN, USA

well charter won't charge us for anything because my cousin threaten to sacrifice them to his god Aka Lord Jashin...

well charter won't charge us for anything because my cousin threaten to sacrifice them to his god Aka Lord Jashin

 – About 2 months ago.

Charter Communications

Hampton, GA, USA

@knoxville
Yes I admit customer service is very poor. It's not that I'm trying to put down anyone but when I explain what you or any other customers need to do when a tech gets there to...

@knoxville
Yes I admit customer service is very poor. It's not that I'm trying to put down anyone but when I explain what you or any other customers need to do when a tech gets there to help u and the tech find a resolution I don't need someone to back fire at me and call me a "puppet" go read my first two post from trussville, al I was very helpful.

 – About 2 months ago.

Charter Communications

Cleburne, TX, USA

Thanks to Anderson in SC!
I came here to bitch and found a helpful tool.
I hope I remember and apply this in other aspects.
...

Thanks to Anderson in SC!
I came here to bitch and found a helpful tool.
I hope I remember and apply this in other aspects.

 – About 2 months ago.

Charter Communications

Buford, GA, USA

No internet in flowery branch, GA WTF am I paying them for?...

No internet in flowery branch, GA WTF am I paying them for?

 – About 2 months ago.

Charter Communications

Marietta, GA, USA

Kiss my slow ass service.. Charter dont care, they just sitting collecting money .. All you doing is making Comcast look like a champ. You are killing your company..
Whoever has stock in this...

Kiss my slow ass service.. Charter dont care, they just sitting collecting money .. All you doing is making Comcast look like a champ. You are killing your company..
Whoever has stock in this .. Better jump ship ..

 – About 2 months ago.

Charter Communications

USA

FUCK YOU CHARTER!!!!!!!!!!!! FUCK YOU CHARTER!!!!!!!!!!!! FUCK YOU CHARTER!!!!!!!!!!!! FUCK YOU CHARTER!!!!!!!!!!!! FUCK YOU CHARTER!!!!!!!!!!!! FUCK YOU CHARTER!!!!!!!!!!!! FUCK YOU...

FUCK YOU CHARTER!!!!!!!!!!!! FUCK YOU CHARTER!!!!!!!!!!!! FUCK YOU CHARTER!!!!!!!!!!!! FUCK YOU CHARTER!!!!!!!!!!!! FUCK YOU CHARTER!!!!!!!!!!!! FUCK YOU CHARTER!!!!!!!!!!!! FUCK YOU CHARTER!!!!!!!!!!!! FUCK YOU CHARTER!!!!!!!!!!!! FUCK YOU CHARTER!!!!!!!!!!!! FUCK YOU CHARTER!!!!!!!!!!!! FUCK YOU CHARTER!!!!!!!!!!!! FUCK YOU CHARTER!!!!!!!!!!!! FUCK YOU CHARTER!!!!!!!!!!!! FUCK YOU CHARTER!!!!!!!!!!!! FUCK YOU CHARTER!!!!!!!!!!!! FUCK YOU CHARTER!!!!!!!!!!!! FUCK YOU CHARTER!!!!!!!!!!!! FUCK YOU CHARTER!!!!!!!!!!!! FUCK YOU CHARTER!!!!!!!!!!!! FUCK YOU CHARTER!!!!!!!!!!!! FUCK YOU CHARTER!!!!!!!!!!!! FUCK YOU CHARTER!!!!!!!!!!!! FUCK YOU CHARTER!!!!!!!!!!!! FUCK YOU CHARTER!!!!!!!!!!!! FUCK YOU CHARTER!!!!!!!!!!!! FUCK YOU CHARTER!!!!!!!!!!!! FUCK YOU CHARTER!!!!!!!!!!!! FUCK YOU CHARTER!!!!!!!!!!!! FUCK YOU CHARTER!!!!!!!!!!!! FUCK YOU CHARTER!!!!!!!!!!!! FUCK YOU CHARTER!!!!!!!!!!!! FUCK YOU CHARTER!!!!!!!!!!!! FUCK YOU CHARTER!!!!!!!!!!!! FUCK YOU CHARTER!!!!!!!!!!!! FUCK YOU CHARTER!!!!!!!!!!!! FUCK YOU CHARTER!!!!!!!!!!!! FUCK YOU CHARTER!!!!!!!!!!!! FUCK YOU CHARTER!!!!!!!!!!!! FUCK YOU CHARTER!!!!!!!!!!!! FUCK YOU CHARTER!!!!!!!!!!!! FUCK YOU CHARTER!!!!!!!!!!!! FUCK YOU CHARTER!!!!!!!!!!!! FUCK YOU CHARTER!!!!!!!!!!!! FUCK YOU CHARTER!!!!!!!!!!!! FUCK YOU CHARTER!!!!!!!!!!!! FUCK YOU CHARTER!!!!!!!!!!!! FUCK YOU CHARTER!!!!!!!!!!!! FUCK YOU CHARTER!!!!!!!!!!!! FUCK YOU CHARTER!!!!!!!!!!!! FUCK YOU CHARTER!!!!!!!!!!!! FUCK YOU CHARTER!!!!!!!!!!!! FUCK YOU CHARTER!!!!!!!!!!!! FUCK YOU CHARTER!!!!!!!!!!!! FUCK YOU CHARTER!!!!!!!!!!!! FUCK YOU CHARTER!!!!!!!!!!!! FUCK YOU CHARTER!!!!!!!!!!!! FUCK YOU CHARTER!!!!!!!!!!!! FUCK YOU CHARTER!!!!!!!!!!!! FUCK YOU CHARTER!!!!!!!!!!!! FUCK YOU CHARTER!!!!!!!!!!!! FUCK YOU CHARTER!!!!!!!!!!!! FUCK YOU CHARTER!!!!!!!!!!!! FUCK YOU CHARTER!!!!!!!!!!!! FUCK YOU CHARTER!!!!!!!!!!!! FUCK YOU CHARTER!!!!!!!!!!!! FUCK YOU CHARTER!!!!!!!!!!!! FUCK YOU CHARTER!!!!!!!!!!!! FUCK YOU CHARTER!!!!!!!!!!!! FUCK YOU CHARTER!!!!!!!!!!!! FUCK YOU CHARTER!!!!!!!!!!!! FUCK YOU CHARTER!!!!!!!!!!!! FUCK YOU CHARTER!!!!!!!!!!!! FUCK YOU CHARTER!!!!!!!!!!!! FUCK YOU CHARTER!!!!!!!!!!!! FUCK YOU CHARTER!!!!!!!!!!!! FUCK YOU CHARTER!!!!!!!!!!!! FUCK YOU CHARTER!!!!!!!!!!!! FUCK YOU CHARTER!!!!!!!!!!!! FUCK YOU CHARTER!!!!!!!!!!!! FUCK YOU CHARTER!!!!!!!!!!!! FUCK YOU CHARTER!!!!!!!!!!!! FUCK YOU CHARTER!!!!!!!!!!!! FUCK YOU CHARTER!!!!!!!!!!!! FUCK YOU CHARTER!!!!!!!!!!!! FUCK YOU CHARTER!!!!!!!!!!!! FUCK YOU CHARTER!!!!!!!!!!!! FUCK YOU CHARTER!!!!!!!!!!!! FUCK YOU CHARTER!!!!!!!!!!!! FUCK YOU CHARTER!!!!!!!!!!!! FUCK YOU CHARTER!!!!!!!!!!!! FUCK YOU CHARTER!!!!!!!!!!!! FUCK YOU CHARTER!!!!!!!!!!!! FUCK YOU CHARTER!!!!!!!!!!!! FUCK YOU CHARTER!!!!!!!!!!!! FUCK YOU CHARTER!!!!!!!!!!!! FUCK YOU CHARTER!!!!!!!!!!!! FUCK YOU CHARTER!!!!!!!!!!!! FUCK YOU CHARTER!!!!!!!!!!!! FUCK YOU CHARTER!!!!!!!!!!!! FUCK YOU CHARTER!!!!!!!!!!!! FUCK YOU CHARTER!!!!!!!!!!!! FUCK YOU CHARTER!!!!!!!!!!!! FUCK YOU CHARTER!!!!!!!!!!!! FUCK YOU CHARTER!!!!!!!!!!!! FUCK YOU CHARTER!!!!!!!!!!!! FUCK YOU CHARTER!!!!!!!!!!!! FUCK YOU CHARTER!!!!!!!!!!!! FUCK YOU CHARTER!!!!!!!!!!!! FUCK YOU CHARTER!!!!!!!!!!!! FUCK YOU CHARTER!!!!!!!!!!!! FUCK YOU CHARTER!!!!!!!!!!!! FUCK YOU CHARTER!!!!!!!!!!!!

 – About 2 months ago.

Charter Communications

Knoxville, TN, USA

@ Pinson, AL

Wow, I thought this was a site to vent your frustrations about Charter and their customer service. Or lack thereof. Granted most people don't know all of the ins...

@ Pinson, AL

Wow, I thought this was a site to vent your frustrations about Charter and their customer service. Or lack thereof. Granted most people don't know all of the ins and outs of what I takes for the service to work, but at the same time you have to admit that the level of customer service is far below substandard.

 – About 2 months ago.

Charter Communications

Pinson, AL, USA

@anderson s.c.
On the disconnect of a disabled person. So there disabled they shouldn't be disconnected if they don't pay there bill? Hmmm and let's say it was a mistake I would put...

@anderson s.c.
On the disconnect of a disabled person. So there disabled they shouldn't be disconnected if they don't pay there bill? Hmmm and let's say it was a mistake I would put my job on it that charter had credit given to him/her.



 – About 2 months ago.

Charter Communications

Pinson, AL, USA

@anderson, SC
You are a dumbass. I'm a puppet? Go ahead switch providers you still have problems, we live in a imperfect world. It's cable thousands of miles of cable,there is bound to...

@anderson, SC
You are a dumbass. I'm a puppet? Go ahead switch providers you still have problems, we live in a imperfect world. It's cable thousands of miles of cable,there is bound to be a problem somewhere. Maybe making a list like I suggested would get u fixed quicker, instead your that dumbass customer who calls over and over and over and it turns out it's your shitty router you use, or voltage feeding off your house we have told you about 100 times to get fixed. One tech comes out gets familiar with it and says bear with me and work with me an you call I. The next day and get someone new who doesn't know what is going on. I tell you what you give me your address I'll come up to s.c. And fix your problem and make you look like a fool. Us "puppets" know a hell of a lot more then you will ever know.so please save me, you, and this company time an money and switch to direct or att or whoever, but then you wouldn't be saving money though.......and I still ask if you hate it so much hy r u still with charter? Let me guess it happens mostly at night? Peak hours? 7-9 pm? Then request someone come out then and watch it instead of 3-5 where we will not see any problems.

 – About 2 months ago.

Charter Communications

Union, SC, USA

> I'm the one who posted the Google DNS solution.

I forgot to mention two things;
1: I find it faster to use Google's DNS constantly, seeing as it's way faster than...

> I'm the one who posted the Google DNS solution.

I forgot to mention two things;
1: I find it faster to use Google's DNS constantly, seeing as it's way faster than Charter's. There's no real reason to switch back after(if?) they fix it.

2: You can actually connect to other DNS servers as well, if Google's get's crowded and slows down(It'd take a lot, but still possible). OpenDNS is one which I've tested and seems decent. Since mobile networks work(Even if they're incredibly slow), you can search for some more. There's quite a few.

 – About 2 months ago.

Charter Communications

Saint Louis, MO, USA

Anyone know why all the charter tech help numbers are giving busy signal? Ive tried over a dozen different numbers. All busy and unable to reach even a recording...

Anyone know why all the charter tech help numbers are giving busy signal? Ive tried over a dozen different numbers. All busy and unable to reach even a recording

 – About 2 months ago.

Charter Communications

High Ridge, MO, USA

Consistently down for the past 4 hours, good thing I'm not taking online courses....

Consistently down for the past 4 hours, good thing I'm not taking online courses.

 – About 2 months ago.

Charter Communications

Opelika, AL, USA

Thank you to everyone that suggested the google DNS trick :-). Slow connection speeds every night and weekend. Looks like ill be switching to another internet provider as soon as this promotion is...

Thank you to everyone that suggested the google DNS trick :-). Slow connection speeds every night and weekend. Looks like ill be switching to another internet provider as soon as this promotion is over...

 – About 2 months ago.

Charter Communications

USA

Charter sucks ass! If they weren't my only option, I would have left years ago. How can an Internet provider of their scale not have a DES structure that works and is survivable to a storm or...

Charter sucks ass! If they weren't my only option, I would have left years ago. How can an Internet provider of their scale not have a DES structure that works and is survivable to a storm or two. They need to hire some network design engineers that have a freak in clue! Pathetic and sad customer support.

 – About 2 months ago.

Charter Communications

Atlanta, GA, USA

Second outage within a month, fuck you charter....

Second outage within a month, fuck you charter.

 – About 2 months ago.

Charter Communications

USA

McDonough,GA
Omg! Thankd for the Google DNS info. I'm on the internet now. You saved me from getting a failing grade. Thank you!...

McDonough,GA
Omg! Thankd for the Google DNS info. I'm on the internet now. You saved me from getting a failing grade. Thank you!

 – About 2 months ago.

Charter Communications

USA

Sick of Charter....
Going with DSL ...

Sick of Charter....
Going with DSL

 – About 2 months ago.

Charter Communications

USA

Down in Decatur, AL.. If I had a choice, Charter would be in the rear view mirror....

Down in Decatur, AL.. If I had a choice, Charter would be in the rear view mirror.

 – About 2 months ago.

Charter Communications

Brainerd, MN, USA

Two lengthy outages in the past month. What a joke of a company. ...

Two lengthy outages in the past month. What a joke of a company.

 – About 2 months ago.

Charter Communications

Rochester, MN, USA

No internet in MN.....charter sucks balls...

No internet in MN.....charter sucks balls

 – About 2 months ago.

Charter Communications

Union, SC, USA

For those of you having this problem, there is a a relatively simple fix for it.. until Charter get's their shit together.
Change your DNS to connect to Google's. For windows, simply...

For those of you having this problem, there is a a relatively simple fix for it.. until Charter get's their shit together.
Change your DNS to connect to Google's. For windows, simply access your network's properties(Network and Sharing> Click your network>Click properties on the lower part> Click on Internet Protocol version 4(TCP/IPV4)> At the bottom part, click the checkbox for "Use the following DNS server addresses"> On the first row, enter an 8 in each spot(To a total of 4, which should look like 8.8.8.8).> Go to the next row, and do the same... but type in 8.8.4.4> Click OK, OK, then close.

For now, this is the only solution I've found. Not sure how viable it is, or for how long it'll work... but hey, it works for now. :D

 – About 2 months ago.

Charter Communications

Chicago, IL, USA

Charter completely sucks ass. Nothing but problems since I've switched to spectrum.. Overpriced bullshit - I want my money back!...

Charter completely sucks ass. Nothing but problems since I've switched to spectrum.. Overpriced bullshit - I want my money back!

 – About 2 months ago.

Charter Communications

Springfield, MA, USA

No internet again in MA - down last night, up today, down again tonight. WORST INTERNET PROVIDER EVER! Thank God my biz runs on Verizon!...

No internet again in MA - down last night, up today, down again tonight. WORST INTERNET PROVIDER EVER! Thank God my biz runs on Verizon!

 – About 2 months ago.

Charter Communications

Madison, WI, USA

No internet in Madison wi...

No internet in Madison wi

 – About 2 months ago.

Charter Communications

La Crosse, WI, USA

No internet for past 8 hours. Called over 100 times getting only busy signals. Finally connected and advised by recording that they are "fixing" the outage. No ETA given. Now on hold for over...

No internet for past 8 hours. Called over 100 times getting only busy signals. Finally connected and advised by recording that they are "fixing" the outage. No ETA given. Now on hold for over an hour to speak to representative.

 – About 2 months ago.

Charter Communications

Lithonia, GA, USA

No Internet in lawrenceville, Ga. Charter takes the gangbang of black cocks. I hope everyone in the company gets syphilis along with their children. ...

No Internet in lawrenceville, Ga. Charter takes the gangbang of black cocks. I hope everyone in the company gets syphilis along with their children.

 – About 2 months ago.

Charter Communications

USA

The Internet has been down since mid afternoon. I've not tried calling them because I know it will resolve nothing. ...

The Internet has been down since mid afternoon. I've not tried calling them because I know it will resolve nothing.

 – About 2 months ago.

Charter Communications

Deatsville, AL, USA

In Michigan fantasy football draft and charter service falls short. No Internet. Even better all the service lines have a busy signal. Great business charter! ...

In Michigan fantasy football draft and charter service falls short. No Internet. Even better all the service lines have a busy signal. Great business charter!

 – About 2 months ago.

Charter Communications

USA

Fuck you charter!!! Worst cable company ever by far. I hate them and cancelled my cable...

Fuck you charter!!! Worst cable company ever by far. I hate them and cancelled my cable

 – About 2 months ago.

Charter Communications

Stockbridge, GA, USA

No internet in flowery branch, GA WTF am I paying them for?...

No internet in flowery branch, GA WTF am I paying them for?

 – About 2 months ago.

Charter Communications

Stevens Point, WI, USA

Up and Down since 3pm this afternoon!! ...

Up and Down since 3pm this afternoon!!

 – About 2 months ago.

Charter Communications

Chicago, IL, USA

Charter still out in Madison, Wi. Something very weird going on. Did they get hacked?...

Charter still out in Madison, Wi. Something very weird going on. Did they get hacked?

 – About 2 months ago.

Charter Communications

Shasta Lake, CA, USA

Tried calling, got busy signal on every number I could find...slow to no internet in Redding, CA...

Tried calling, got busy signal on every number I could find...slow to no internet in Redding, CA

 – About 2 months ago.

Charter Communications

Montgomery, AL, USA

From Montgomery, AL too. It's been like this since this afternoon :/...

From Montgomery, AL too. It's been like this since this afternoon :/

 – About 2 months ago.

Charter Communications

USA

Montgomery, AL

No service.. it seems company wide. Do u think this is a government kind of thing? It's never been so wide spread....

Montgomery, AL

No service.. it seems company wide. Do u think this is a government kind of thing? It's never been so wide spread.

 – About 2 months ago.

Charter Communications

USA

No internet since 3pm in Glendale, CA. This is stupid....

No internet since 3pm in Glendale, CA. This is stupid.

 – About 2 months ago.

Charter Communications

USA

Hampstead, nc down. Second night in a row. Canceled all charter services effective tomorrow....

Hampstead, nc down. Second night in a row. Canceled all charter services effective tomorrow.

 – About 2 months ago.

Charter Communications

USA

Internet service is down and when I call I only review a busy signal! Are they even taking calls? Hell I just paid my damn bill today!...

Internet service is down and when I call I only review a busy signal! Are they even taking calls? Hell I just paid my damn bill today!

 – About 2 months ago.

Charter Communications

La Crosse, WI, USA

nevermind...still sketchy here...fuck this company....

nevermind...still sketchy here...fuck this company.

 – About 2 months ago.

Charter Communications

USA

WTF ??? It's been 5 hrs . No internet , called every possible number no one answers ... Now I'm watching their commercial how great their services is... Fuck that shit ... For $150 a mnth we...

WTF ??? It's been 5 hrs . No internet , called every possible number no one answers ... Now I'm watching their commercial how great their services is... Fuck that shit ... For $150 a mnth we deserve a better and reliable service ......

 – About 2 months ago.

Charter Communications

Traverse, MI, USA

Call tomorrow and ask for a $20. CREDIT, for lost service. I have received it before. Sometimes you have to ask for the billing department if you get an awkward person on the phone....

Call tomorrow and ask for a $20. CREDIT, for lost service. I have received it before. Sometimes you have to ask for the billing department if you get an awkward person on the phone.

 – About 2 months ago.

Charter Communications

Leeds, AL, USA

Change your that, it is broken and can't reach any domains or links. ...

Change your that, it is broken and can't reach any domains or links.

 – About 2 months ago.

Charter Communications

USA

McDonough, GA
I hope this massive problem is fixed by the morning! ...

McDonough, GA
I hope this massive problem is fixed by the morning!

 – About 2 months ago.

Charter Communications

La Crosse, WI, USA

seems to be back in SE WI...but still acn't get through to cust service...

seems to be back in SE WI...but still acn't get through to cust service

 – About 2 months ago.

Charter Communications

Leeds, AL, USA

Just came back online in Columbus Georgia, going to set up DNS....

Just came back online in Columbus Georgia, going to set up DNS.

 – About 2 months ago.

Charter Communications

Cleburne, TX, USA

Low quality all around. Let me just say if they were an electric service provider, then hand operated appliances would be necessary ! ...

Low quality all around. Let me just say if they were an electric service provider, then hand operated appliances would be necessary !

 – About 2 months ago.

Charter Communications

Canby, OR, USA

Charter sucks. Internet down again. No customer service. Charter is terrible. Got to find a reliable server. Charter sucks...

Charter sucks. Internet down again. No customer service. Charter is terrible. Got to find a reliable server. Charter sucks

 – About 2 months ago.

Charter Communications

USA

Charter WTF! No support message, no tech support, nada. Right in da middle of my sh#t you go down!...

Charter WTF! No support message, no tech support, nada. Right in da middle of my sh#t you go down!

 – About 2 months ago.

Charter Communications

Chicago, IL, USA

They have no information on what's going on or how long the internet will be out. Busy signal every time I try to call. Their web site is no help. Their chat doesn't work. Who's in charge...

They have no information on what's going on or how long the internet will be out. Busy signal every time I try to call. Their web site is no help. Their chat doesn't work. Who's in charge of their support? Give them the big fucken boot! Dip shits! Screw this shit company!

 – About 2 months ago.

Charter Communications

Florence, OR, USA

CHARTER SUCKS, ISN'T THAT THE TRUTH NO SERVICE FOR HOURS, NOT MUCH BETTER WHEN IT WORKS...

CHARTER SUCKS, ISN'T THAT THE TRUTH NO SERVICE FOR HOURS, NOT MUCH BETTER WHEN IT WORKS

 – About 2 months ago.

Charter Communications

Leeds, AL, USA

Hey!! I am in Georgia not Alabama, what is wrong with GPS...

Hey!! I am in Georgia not Alabama, what is wrong with GPS

 – About 2 months ago.

Charter Communications

Glen Carbon, IL, USA

Charter BLOWS!!! Hanging on a dead phone line with no message for ice 20 minutes after the POS IVR put me on HOLD HELL!!
...

Charter BLOWS!!! Hanging on a dead phone line with no message for ice 20 minutes after the POS IVR put me on HOLD HELL!!

 – About 2 months ago.

Charter Communications

Saint Cloud, MN, USA

Yeah, i had to use OpenDNS to get my internet to work today. Their DNS servers are out for the country. Charter sucks....

Yeah, i had to use OpenDNS to get my internet to work today. Their DNS servers are out for the country. Charter sucks.

 – About 2 months ago.

Charter Communications

Chicago, IL, USA

Whelp! Now the Google DNS is not working either...Internet down, still busy on their shitty hotline....St. Louis MO...

Whelp! Now the Google DNS is not working either...Internet down, still busy on their shitty hotline....St. Louis MO

 – About 2 months ago.

Charter Communications

Auburn Hills, MI, USA

Charter internet is down since last 30 minutes in Kalamazoo, MI and I can't find where to log or call an outage .......

Charter internet is down since last 30 minutes in Kalamazoo, MI and I can't find where to log or call an outage ....

 – About 2 months ago.

Charter Communications

Leeds, AL, USA

Columbus Georgia. No internet and down all afternoon. Can't reach tech support. ...

Columbus Georgia. No internet and down all afternoon. Can't reach tech support.

 – About 2 months ago.

Charter Communications

Opelika, AL, USA

Down in Auburn, AL...

Down in Auburn, AL

 – About 2 months ago.

Charter Communications

La Crosse, WI, USA

no service and I get a busy signal instead of any customer service?! a recorded message wouild be bullshit enough, but to basically tell yopur customers to "fuck off" instead? just when I...

no service and I get a busy signal instead of any customer service?! a recorded message wouild be bullshit enough, but to basically tell yopur customers to "fuck off" instead? just when I thought this cmpany couldn't be any worse! WTF

 – About 2 months ago.

Charter Communications

USA

Welp there goes my internet!...

Welp there goes my internet!

 – About 2 months ago.

Charter Communications

USA

Internet down -->greenville sc...

Internet down -->greenville sc

 – About 2 months ago.

Charter Communications

USA

No internet connection >:-(...

No internet connection >:-(

 – About 2 months ago.

Charter Communications

USA

The busy signal is killing me! Charter is the absolute worst. Haven't had Internet for hours and who knows when it's coming back. The fact that I see people posting from multiple states...

The busy signal is killing me! Charter is the absolute worst. Haven't had Internet for hours and who knows when it's coming back. The fact that I see people posting from multiple states doesn't make me feel any better that they'll have this solved quickly....can't even answer they're damn phone or put a message on their website

 – About 2 months ago.

Charter Communications

USA

Internet was fine up until 4 hours ago then went to complete shit. The busy signal on customer service is nice, a pre recorded message saying "hey! We are trying to get our shit together, please...

Internet was fine up until 4 hours ago then went to complete shit. The busy signal on customer service is nice, a pre recorded message saying "hey! We are trying to get our shit together, please be patient" would be worlds better than a busy signal.

 – About 2 months ago.

2367... ...reasons (and growing) why Charter Communications sucks...
Battle for the Net
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